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6 - 11 of 1,711 reviews
Reviewed May 6, 2019

Totally safe and no problems getting around the nearby areas on foot. Great bus service but know where you are going to pick it up. People are friendly. Great coffee in the hotel cafe! I was upgraded to a superior room Fab!!!

Date of stay: April 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Travel04897679345
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this reviewResponded May 10, 2019

Thank you for your kind review. We are happy you enjoyed your experience with us. We look forward to hosting you soon.

Best regards,
Alessandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 5, 2019 via mobile

The hotel is right downtown. Don't think about driving there. We stayed at four other hotels in Costa Rica and I would rate it last. The staff is friendly and helpful but the accommodations were second rate. Small bathrooms, old mattresses, so-so free breakfast.

Date of stay: May 2019
Trip type: Traveled with family
Thank V8376BVtimothym
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 2, 2019

I came to San Jose Costa Rica for a family emergency. The hotel & restaurant staff were so kind and very efficient. I was always greeted with a smile and they were always very accomodating. The rooms were clean and comfortable - restaurant staff so friendly. I would definately recommend the Balmoral Hotel and stay there again.
Many thanks to Balmoral Hotel Staff & Restaurant for making a difficult time more endurable.

Date of stay: April 2019
Thank Mary A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Alessandra G, Guest Relations Manager at Balmoral Hotel, responded to this reviewResponded May 6, 2019

We are sorry that your trip was due to a family emergency . We are glad to know you felt welcomed and well taken care at our hotel and restaurant. We hope to host you again at a more cheerful time.

Best regards,

Alessandra

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed April 29, 2019

It resulted much more expensive than the price that I saw on Booking. The photos are much nicer than reality.
I arrived and wanted sth for dinner but the restaurant was closed before the time it had to be closed.

Date of stay: April 2019
Trip type: Traveled solo
Review collected in partnership with this hotel
Thank Sofia H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 28, 2019

Staff was excellent, helpful and accommodating.
Location was perfect, close by to shops and restaurants, museums, parks and all that's happening in the city.
It was the Holy Week of Easter and we were able to watch the Easter Parade.

Date of stay: April 2019
Trip type: Traveled with family
Review collected in partnership with this hotel
Thank Venture63650920158
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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