We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.
We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
$25 Amazon.com Gift Card Get yours when you book a hotel on TripAdvisor and review your stay!

“Fantastic experience!” 5 of 5 stars
Review of Balmoral Hotel

Best prices for -
Enter dates for best prices
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 9 more sites!
Balmoral Hotel
Ranked #11 of 83 Hotels in San Jose
Certificate of Excellence
Los Angeles, California
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
“Fantastic experience!”
5 of 5 stars Reviewed August 23, 2012

The service was great, the meals at the hotel restaurant were delicious with a very large menu, and the hotel staff was very friendly and helpful. The hotel is located on a street that is all pedestrian with lots of shopping and restaurants. There is a gift shop at the street level of the hotel; the shop keeper and co-worker were particularly warm and welcoming, and their merchandise was very high quality and not higher priced than the marketplace where you have to deal with bargaining tourists and pushy merchants. I found this hotel very comfortable and easy; there is a great little coffee shop within the main restaurant, plus a bar upstairs with good atmosphere. Thank you for a wonderful stay, Balmoral!

  • Stayed August 2012, traveled on business
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 4 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank 11Sparkie77
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Write a Review

982 reviews from our community

Traveler rating
    383
    381
    147
    36
    35
See reviews for
158
312
102
173
Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (135)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Japanese first
  • Korean first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Miami, Florida
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
1 of 5 stars Reviewed August 23, 2012

The security at this hotel is very discrimitory. Maybe they don't like Americans but they made my traveling companion change clothes upon our arrival. Then I watched others walk out of the hotel with the ame or worse attire. Completely unacceptable......I thought I would get some resolution by telling them I was checking out but they didn't care. They were ready to take my key. This was not my first stay but it was my last.

Room Tip: if you are a female dress as if you are in Saudi Arabia and ask for a room facing the mall. The b...
See more room tips
  • Stayed November 2011, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 1 of 5 stars
      Service
Helpful?
1 Thank marquimark2012
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Washington DC, District of Columbia
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed August 13, 2012

We flew into San Jose and stayed here for 2 nights. The presidential suite that we stayed in was larger than our apartment and really affordable. The breakfast buffet (included in our cost of the suite) was run by an amazingly talented chef. It was one of the best meals we had in the city. The front desk staff was kind, knowledgeable, and always helpful. You are in the center of San Jose and can walk everywhere. If you are going to San Jose, stay here!

Room Tip: Try the presidential suite. Affordable and comfortable.
See more room tips
  • Stayed August 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
Thank adriana4peace
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Carmel Valley, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 stars Reviewed June 25, 2012

I been traveling to San Jose, Costa Rica 12 years now. A friend of mines recommended the Balmoral Hotel for me to stay back in 2002 from that year to now 2012 I only stay at the Balmoral.
They have the most friendly staff that take care of you when you get out of the taxi they grab your bags and take you to the check-in counter where the ladies behind the counter welcome you with a big smile. After checking in your bags are carried to your room and the cleaning ladies come to check on you to see if you need extra towel, soap, tooth paste, and so on...... they make sure your safe is working properly before they leave and if you need anything extra for mini bar in your room they will bring it. All bed linen are nice and clean and if you need anything extra they will bring it to you. The night shift Francisco team makes sure that if you need laundry done, wake up call, or help using their computer they will help steer you in the right direction. The guards on Francisco team watch for your safety exiting the taxi at night. Balmoral Hotel by far is the best hotel in San Jose to stay. I recommend anyone that is traveling to San Jose to stop by and meet the friendly staff and take a tour of the recently remodel rooms and hotel. I travel there at least 6 times a year and I stay with my 5 Star Hotel.

Room Tip: All rooms are remodel with new equipment
See more room tips
  • Stayed February 2012, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank jwillm5
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Vancouver, Canada
Level Contributor
32 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
3 of 5 stars Reviewed June 9, 2012

Like many travellers to Costa Rica, we spent just a short time in San Jose before adventuring to other parts of the country. We chose the Balmoral for its central location so that we could make the most of our very limited time in the city.

As a place to sleep, it did the job. Unfortunately, the air conditioning system was being serviced during our stay (which they didn't bother to tell us about until we received a note under the door in the room), so it was a bit uncomfortable but I assume this was not normal.

The room was a bit dreary. The only windows were small and faced other buildings, allowing only a minimal amount of light in and with absolutely no view of anything. The lamps had frayed cords and power outlets were limited (the combination of which meant a bit of a leap of faith, as we quickly unplugged a lamp in order to charge our mobile phones...).

For the price, I can't complain too much, though, since I wasn't actually electrocuted at any point.

Location was as promised. Easy walking distance to several main attractions downtown, located on the main pedestrian thoroughfare, and fairly direct ride from the airport. We rented a car from Thrifty, which has its downtown facility a walkable distance away, so that made getting out of the city easy too.

The breakfast was very good. Tasty food and a reasonable selection of items. Attentive and friendly staff, and a beautiful, comfortable atmosphere.

Wi-fi was limited to the lobby and did not have a very strong signal. Other services were pretty much non-existent, but I wasn't expecting anything.

Interestingly, the hotel seems to get worse the further you are from the public areas. The restaurant is spacious and lovely, the lobby is a little darker and smaller, the hallways upstairs are darker still, and then the room was less comfortable again.

  • Stayed May 2012, traveled as a couple
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 2 of 5 stars
      Sleep Quality
    • 2 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 3 of 5 stars
      Service
Helpful?
1 Thank bryancanada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Atenas, Costa Rica
Level Contributor
19 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
5 of 5 stars Reviewed June 5, 2012

Balmoral Hotel has become our "home away from home" for overnights in San Jose. The location is excellent for downtown sights, an easy walk to museums, Teatro Nacional, the mercado, the parks on the north side of town. The restaurant (and the breakfast that comes with the room) is excellent. The bilingual staff is very professional, very friendly.

Room Tip: Rooms on the front, overlooking the street (a pedestrian mall) are roomier and worth the extra money...
See more room tips
  • Stayed May 2012, traveled as a couple
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Linda L
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Syracuse, NY
Level Contributor
114 reviews
71 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
3 of 5 stars Reviewed April 11, 2012

This hotel came highly recommended by our Costa Rican friends. However, after a week in the rainforest we pulled into San Jose on a weekday evening at rush hour and I think our city senses were just zonked a bit. We spent one night here before heading out to the airport the next morning. It's location is really good for exploring downtown San Jose, right in the center of the Points of Interest...but if you're in town just to catch a a few zzzs before flying home, like we were, it's probably better (and more convenient) to stay at a chain in Alajuela.

We paid for an average room and it was just that - no window but comfortable bed and a nice hot shower. The staff was super friendly and helpful, and the breakfast buffet was really good. There is a guest parking garage for off-street parking. The resturant/bar area is really nice, and the hotel opens to a mall on the main level with a pharmacy, candy store, and a few other shops.

  • Stayed March 2012, traveled with friends
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 3 of 5 stars
      Rooms
    • 3 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank LauraLovesZippy
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Jose hotels
0.0 mi away
Hotel Presidente
Hotel Presidente
#9 of 83 in San Jose
4.0 of 5 stars 1,181 reviews
0.2 mi away
Hotel Santo Tomas
Hotel Santo Tomas
#6 of 83 in San Jose
4.5 of 5 stars 835 reviews
1.8 mi away
Apartotel La Sabana
Apartotel La Sabana
#3 of 83 in San Jose
4.5 of 5 stars 684 reviews
Show Prices
Show Prices
Show Prices
1.2 mi away
Hotel Grano de Oro San Jose
1.2 mi away
Park Inn by Radisson San Jose
0.2 mi away
Holiday Inn San Jose Downtown Aurola
Show Prices
Show Prices
Show Prices

Been to Balmoral Hotel? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Balmoral Hotel

Property: Balmoral Hotel
Address: Central Avenue between 7th & 9th Street, San Jose 10110, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Suites Wheelchair access
Hotel Style:
#9 Family Hotel in San Jose
#14 Business Hotel in San Jose
#17 Romantic Hotel in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Balmoral Hotel 3.5*
Number of rooms: 113
Official Description (provided by the hotel):
The Hotel Full of Life, Where Everything is Within Reach! The Balmoral is a lively, full service, landmark hotel located on the famous Central Avenue in the historical and vibrant heart of downtown San Jose, Costa Rica and only 10 miles away from Juan Santamaria International Airport (SJO). The Balmoral is ideal for both leisure and business travelers. Within walking distance of the hotel, you will find San Jose's main art, cultural, financial, government and historical landmarks, as well as some of city's best entertainment, shopping, and healthcare facilities. From the hotel, you can also take a wide variety of one-day tours to discover Costa Rica's natural beauties. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Hotels.com, Hotwire, Booking.com, Orbitz, Agoda, Travelocity, Priceline, TripOnline SA, Expedia, HotelTravel.com and Odigeo so you can book your Balmoral Hotel reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Balmoral Hotel San Jose
Balmoral Hotel Costa Rica/San Jose

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing