We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“you get your money's worth - in more ways than one”
Review of Barcelo San Jose

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 11 more sites!
Barcelo San Jose
Ranked #12 of 78 Hotels in San Jose
Certificate of Excellence
Reviewed June 28, 2007

3 nights in a junior suite. food great, room excellent - spacious, sparkling, free computer/internet, terrace overlooking pool. bit noisy from traffic but not unbearably so. friendly staff, efficient and personable. bathrooms spotless and modern, as was everything else in the suite.
only gripe: staying with my teenage son and bar was obviously used by very old men as part of their night out with very young prostitutes. saw several oldies pawing at young girls and both of us were nearly sick. Yuk! same oldies on first name terms with staff - regulars?
other than this interesting floorshow, a great hotel.
don't bring the kiddies down there at night.

Stayed: June 2007
4  Thank irishlassDublin
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (1,423)
Traveler rating
Traveler type
Time of year
Language

718 - 724 of 1,423 reviews

Reviewed April 9, 2007

Stayed one night. Nice hotel, Nice room. Help in the PM at the front desk was helpful (telephone number to airport was always busy).BUT in the AM were very cold and not helpful in refusing to call the airport to confirm reservations and told us to use the computer at $10 an hour. Really didn't stay there long enough but consider it a place for business travelers and not for families.

  • Stayed: March 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Thank Nancy M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 14, 2007

We stayed here our first night in to Costa Rica. The hotel is great. The food is delicious, staff was great. We reserved two rooms and they gave us two adjoining rooms, one being a suite with a full computer and internet access for free. There is a casino on the second floor which has tables open after 8 pm and slot machines 24 hours a day. even though you can smoke in the casino and club the hotel was not smoky. We got great service too.

  • Stayed: February 2007, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
1  Thank Robyn80
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Gerente at Barcelo San Jose, responded to this reviewResponded October 28, 2016

Dear Mr. Robyn

Thank you so much for sharing your comments, but also for taking the time to share your experience with the rest of the Trip Advisor community.

It is really nice that you found everything about our hotel so good.

We hope having you back in a near future.

Best regards,
General Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2007

We stayed here as part of our Costa Rica Caravan Tour. The rooms and common areas are nicely decorated and very comfortable. Judging from the bathroom fixtures, this is an older property that has been well-updated. We particularly enjoyed the piano player in the lobby during cocktail hour. A nice touch of elegance. Although we normally do not eat buffet food, we felt that the food was good and there was a nice variety. We also enjoyed a great lunch at the poolside grill. As mentioned by others, the surrounding area is not good for walking. A note to those who complained about the hard beds: if you travel in Mexico & Latin America, you will find that firm beds are the custom (except in hotels built soley for Americans). We found these beds to be just fine.

  • Stayed: January 2007
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank mexfandos
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 9, 2007

We stayed here as part of our Caravan Costa Rica tour. The food and variety was amazing. The service staff went out of their way to cater to us. The rooms are comfortable - on par with a Holiday Inn or Ramada. The grounds (pool and garden) were lovely. The exercise room was small but well equipped. A very nice place to stay - but there is not a lot around the hotel to walk to.

  • Stayed: December 2006, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
2  Thank GoWolfpack
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 25, 2006

My wife and I stayed here on the tail end of our trip to Costa Rica. We arrived in the afternoon and found the look of the hotel to be very modern and very classy. There isn't very much around the hotel, so unless you have a car, you'll be cabbing it. We didn't feel much like exploring the area, which left us at the mercy of the hotel dining options. Perhaps it was just a case of some tired travelers wishing they were back home, but the food was nothing special. The dining options were either room service or a buffet that cost $23. We opted for room service. My club sandwich had an egg on it. Nice.

The rooms are tastefully decorated in a Eurpoean style, but all the style in the world won't make up for sleeping on what is essentially a concrete slab. It was ironic because the hotel featured a "pillow bar" that allowed guests to custom order pillows of a desired firmness. My wife ended up constructing a tiny bed made of pillows that seemed to work out for her, while I took my chances on the "rock".

The airport shuttle in the morning was one reason I selected the hotel; it was punctual and comfortable.

We paid around $110 for our room, if that helps you gauge what we got. It seemed to be a decent value.

  • Stayed: November 2006, traveled as a couple
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
3  Thank lawhorn2007
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed November 30, 2006

This hotel was booked through my boyfriend's work; I don't know what our rate (which included buffet breakfast) was. We got in late one night, the airport shuttle arrived after only a 5 minute wait curbside. Hotel check-in was smooth, we sailed right up to the 6th floor (concierge level - which had free wifi and coffee, hot tea, cold bottled water and treats throughout the day and night). In-room bottled water and plate of treats available gratis upon check-in.

In general the Barcelo was very clean and seemed safe. Employees made best effort to speak English (even housecleaning). Shower pressure was AWESOME! Plenty of bath, hand and face towels and toiletries that were replaced 2x daily. Two robes and two sets of brand new slippers in the wardrobe which had more hangers than you could shake a stick at. Mattress was hard as a rock but strangely enough had fluffy down pillows. We slept fine for the mere two nights we were there. One previous reviewer complained about the decor of the room - the style is very European, low profile furniture with a wall of wardrobe. It's not what you'd see in the States so you can't expect to compare it as such.

Went down to the casino for about an hour the first night; it's a weird, smoky little place tucked up on the second floor next to the Salon. Have to get your own gratis drinks (in the USA they practically throw liquor at you even if you're at the slots). Enjoyed walking around the property and pool that night – it looked so pretty. We were even more impressed the next day as the foliage and landscaping paths around the pool were immaculate.

Buffet breakfast was expansive with loads of local foods plus the standard American buffet dishes. Kept us full until dinner. Small area next to front desk for tours; we booked the San Jose City Tour and were pleased with the four hour diversion.

Large fluffy towels for the pool are available behind the pool bar - you have to request them though. Only complaint about the pool area - we never received chaise lounge chair service around the pool. Had to get up and walk to bar although plenty of employees were milling about.

Numerous gift shops and one Internet cafe at property, even a small Salon that offers massages, etc. The BF got his first deep tissue massage and seemed to like it enough - they only have one treatment room for facials/massages. They kept pushing to give him his massage in our hotel room - which my BF wasn't too thrilled with since I planned to wait out his treatment at the bar. The two women that work the Salon don't communicate very well - there was a miscommunication in scheduling and we almost cancelled my BF's massage. There is also a fitness center (called the Spa) on property, we never went in though.

Ate dinner at the buffet the last night; it was a good value. Their house red wine wasn't bad - have no idea what is was but at only $2 colones a glass it was a deal. Most ppl seemed to be on package deals but there were a few business travelers and couples sprinkled in as well.

All in all the Barcelo San Jose Palacio is a strong four-star property that tries harder than its contemporaries in the States.

  • Stayed: November 2006, traveled on business
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
7  Thank christigpa
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Nmurillo, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded November 25, 2010

Dear Hotel Guest,

Receive a warm greeting from the new Management Team of the Barcelo San Jose Palacio in Costa Rica.

It seems as though you have not been contacted back in 2009 and we sincerely apologize for the lack of follow up from our Hotel.

Now the new Management Team wants to thank you for your visit in 2009 and for sharing your experience with the TripAdvisor community.

Your feedback was incredibly valuable to us and it is our best interest to secure your loyalty to our Hotel.

Sincerely,



The New Management Team
Hotel Barceló San Jose Palacio.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these San Jose hotels
0.6 mi away
Crowne Plaza Hotel Corobici
2.1 mi away
Holiday Inn San Jose Downtown Aurola
2.0 mi away
Hotel Santo Tomas
Hotel Santo Tomas
#8 of 78 in San Jose
961 reviews
Show Prices
Show Prices
Show Prices
2.2 mi away
Hotel Presidente
Hotel Presidente
#5 of 78 in San Jose
1,487 reviews
1.9 mi away
Radisson Hotel San Jose Costa Rica
1.2 mi away
Park Inn by Radisson San Jose
Show Prices
Show Prices
Show Prices

Been to Barcelo San Jose? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Spa Hotel in San Jose
#2 Luxury Hotel in San Jose
#17 Business Hotel in San Jose
Price Range: $88 - $180 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with BookIt.com, Expedia, Barcelo, Hotels.com, Booking.com, Travelocity, Orbitz, TripOnline SA, Cancelon, Hotwire, HotelQuickly, Evoline ltd and getaroom.com so you can book your Barcelo San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Costa Rica

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing