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“Be sure to walk the gardens”
Review of Barcelo San Jose

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Barcelo San Jose
Ranked #11 of 78 Hotels in San Jose
Certificate of Excellence
Reviewed May 21, 2014

We stayed here as part of a Caravan tour to Costa Rica. Our stay was 2 days. The hotel is outside of San Jose with nothing, such as shops and restaurants, within walking distance.. We spent our spare time walking around the lovely, well maintained gardens. Beautiful flowers, lizards and lots of birds greet you. We saw parakeets and a toucan to name two.
The room was clean and comfortable. We had a view of the National Football Stadium, built by the Chinese government for the people of Costa Rica.
There was a lovely pool which we did not use, free wi-fi and a good sized room safe.
The hotel restaurant served us buffet style which was part of our Caravan deal. Food was good and the staff was pleasant.

  • Stayed: May 2014, traveled as a couple
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Thank Poodletoes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Gerente at Barcelo San Jose, responded to this reviewResponded May 22, 2017

Dear traveler

We would like to thank you for your preference in selecting our Barceló San José hotel for your holidays in Costa Rica, as well as for taking the time to tell us about your recent experience among us.

Best Regards.

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473 - 479 of 1,485 reviews

Reviewed May 20, 2014

We actually stated at the hotel twice – on the 12th / 13th and then returned on the 19th. The hotel is in a great location that is safe and offers fast wifi with the best breakfast that we have had in CR. The hotel was dated and old but the service and quality is great. The air conditioners in both rooms (222 and 502) didn’t work well and neither would keep the room cold no matter what the thermostat was set to (both were set with the Fan to ON, HIGH and LOW). Orlando worked the bar at the pool and both the service & quality were great. The rooms and beds were clean but the first day we wanted to use the minibar which is locked – we had to call 4 times to get someone to come and unlock it. The 2nd time we just didn’t want the hassle so brought our own beers and used the ice machines down the hall. The safes are large and can hold multiple computers and they are easy to work. For the price (just under 100 dollars) it’s a nice place to stay in San Jose..

  • Stayed: May 2014, traveled as a couple
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Thank HK2LS
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Gerente at Barcelo San Jose, responded to this reviewResponded May 22, 2017

Dear Traveler

We would like to thank you for your preference in selecting our Barceló San José hotel for your holidays in Costa Rica, as well as for taking the time to tell us about your recent experience among us.

Best Regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed May 9, 2014

Although this hotel is not really in the city, it is close enough for my husband and I to be that San Jose is next door. However, it really is positioned just outside the city proper in an elevated area.

Stayed in a premium room for the first 2 nights before the tour started, paid a bit more for 1st floor with terrace to the garden. They let us stay over in the same room for our 2 Caravan nights no extra charge. Pays to ask. Premium comes with wifi.

Pool is beautiful, surrounds by jungle-like grounds, full of flowers and birds. Green parrots play in the trees near our terrace.

Room Tip: If you are willing to pay premium, look at the upper rooms with the terraces. I did not look at the...
See more room tips
  • Stayed: May 2014, traveled as a couple
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Thank YellowFinch4927
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Gerente at Barcelo San Jose, responded to this reviewResponded October 27, 2016

Dear traveler

Thank you so much for sharing your comments.

Our staff is always happy to exceed your expectations, we use our Barceló values to improve every day and make the guests feel comfortable in their stay.

It will be a pleasure to serve you in your next visit to Costa Rica or any other Barceló Hotels & Resorts.

Kind regards,
General Manager

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Reviewed May 7, 2014

We only stayed here the day we arrived in Costa Rica as our travel plans were taking us elsewhere. If we had had more confidence in how nice it was we would have booked our departure night here as well. When we checked in on Saturday evening we were given a beautiful room on the third floor. My wife, a notorious light sleeper, noted that the music could be heard from the bar below and called the concierge to inquire about an alternative. Before we could even push the button, the concierge popped out of the elevator with key cards for a different room on the fifth floor. The new room was as nice as the other and dead quiet. I was absolutely stunned at this spectacular service. It was getting late so we decided to eat in the bar and was pleasantly surprised when the live music and dancing started at 9:00 PM. This was a great way to unwind from a long day of travel and cap it off with a good night's sleep. Everyone we encountered was helpful and courteous. I was even able to exchange dollars for colonnes at the prevailing rate. Breakfast was included in the rate and was fine. I will echo a previous reviewer, "great place to start/end a trip".

  • Stayed: April 2014, traveled as a couple
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Thank FrankM44
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Gerente at Barcelo San Jose, responded to this reviewResponded April 4, 2017

Dear traveler

Firstly we would like to thank you for the lovely review you shared following your recent visit to our Barceló hotel and are delighted to read that we were able to match your holiday expectations.

Best Regards.

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Reviewed May 5, 2014

Excellent attention by Rafa from room service every month i'm visiting on business this beautiful country.

I recommend this hotel as an excellent option for those who are coming for business or pleasure.
FM

  • Stayed: May 2014, traveled on business
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Thank Franklin M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Channel M, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded June 13, 2016

Dear Traveler

Thank you so much for sharing your comments, but also for taking the time to share your experience with the rest of the Trip Advisor community.

It will be a pleasure to serve you in your next visit to Costa Rica or any other Barceló Hotels & Resorts..

Best regards.

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Reviewed April 30, 2014

Nice airport hotel with a great pool and nicely landscaped grounds. The breakfast is amazing and the staff is very friendly. The rooms are average size but clean and the bathrooms are modern. Van service to and from the airport is prompt and friendly. Overall a good value.

  • Stayed: April 2014, traveled on business
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1  Thank Nick O
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded October 7, 2014

Dear Guest,

Thank you so much for sharing your only for your wonderful comments that you have had about our team, but also for taking the time to share your positive experience with the rest of the Trip Advisor community.

We are really glad to hear your comments about the impression of our hotel. For sure you enjoyed our garden, outdoor areas; those are amazing places to rest and relax. We hope you visit us again and of course out staff will be very pleased to welcome you.

We hope receive you again to provide another excellent experience as just Barcelo knows.

Best regards,

Adriana Duran.
Guest services

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Reviewed April 28, 2014

This place was a great place to stay. However as every year passes it gets worst.the front desk service feels like you owe them something and there's no courtesy. They come in unannounced into the room at 6:30 pm after your room has been already clean. So if your in the bathroom or having intimacy and you don't open when they knock they just come in like nothing. It's a shame that it has gotten so bad since it's a beautiful hotel.

  • Stayed: April 2014, traveled on business
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2  Thank GLozada
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Monica C, Director de Relaciones con Clientes at Barcelo San Jose, responded to this reviewResponded October 7, 2014

Dear Guest.

Receive a warm greeting on behalf of Barcelo San José Palacio; we appreciate your comment in our trip Advisor´s web page. Is truly important for us know which our skills and fails are, that’s the best way to concern about them and start immediately with the necessary changes.

We want to apologize for every inconvenience that you had in your last stay. The front desk manager will make a meeting with our department to do an attitude feedback.

Thank you again for your opinion. Is also remarkable for the company to receive suggestions and use them like tips to get better. So we hope that you come back as a visitor at the hotel, and make you feel like in home.

Best regards,

Adriana Duran
Guest services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Barcelo San Jose

Address: Residencial El Robledal | La Uruca, San Jose 458-1150, Costa Rica (Formerly Barcelo San Jose Palacio)
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Fitness Center with Gym / Workout Room Free Breakfast Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Luxury Hotel in San Jose
#2 Spa Hotel in San Jose
#17 Business Hotel in San Jose
Price Range: $87 - $167 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Barcelo San Jose 4*
Number of rooms: 254
Reservation Options:
TripAdvisor is proud to partner with Barcelo, Booking.com, Expedia, BookIt.com, Hotels.com, Travelocity, Orbitz, getaroom.com, TripOnline SA, Hotwire, Cancelon, HotelQuickly and Evoline ltd so you can book your Barcelo San Jose reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Barcelo San Jose Palacio Hotel San Jose
San Jose Barcelo
Barcelo Palacio Hotel Costa Rica
Barcelo San Jose Costa Rica

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