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“Overall Excellence”
Review of Hotel Santo Tomas

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Hotel Santo Tomas
Ranked #7 of 78 Hotels in San Jose
Certificate of Excellence
Reviewed March 27, 2013

Our family of 8 stayed here for a total of three nights - one on our way in and two on our way out. We felt really welcomed by an excellent staff. Everyone we came in contact with made it clear that they were there to serve us in whatever we may need and they did it with the utmost professionalism.

The rooms were beautiful, full of character, and exceptionally clean. The breakfast was more than just a sufficient start to the day - it was a looked forward to bottomless cup of coffee, a hearty plate of food, and fresh fruit by the pool. The pool is fantastic - clean and creative with a great hot tub and waterslide design. The verandas and open air seating areas were calming.

Thomas, the owner, makes it a point to meet every guest and offer his expertise to any and all who need it.

To be honest, now that we know about the area, we would be much, much more likely to stay in the hills and just tour the city rather than the other way around, as the estates area of Volcan Poas and the hills above Alajuela are just as convenient to the airport, but if we were to spend the night in the city again, it would most certainly be at the Hotel Santo Tomas.

Room Tip: Try to get an upstairs room with a pool view balcony. Avoid Room 1 underneath the staircase.
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  • Stayed: March 2013, traveled with family
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Thank mikeclarken
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

Hola Mike, thanks for the great review and your comments are most appreciated by me. You are correct I am there almost every morning to assist and just enjoy the wonderful atmosphere created in the breakfast area. I mean it's not like working the complaint department somewhere, everyone is on vacation and happy !!! Safe Journeys Thomas

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616 - 622 of 985 reviews

Reviewed March 26, 2013

Clean, safe hotel very near the gold museum. Service was excellent. Food in the restaurant was OK. I would recommend taking the breakfast that is included but going elsewhere for dinner. Easy walk to the gold museum and the local shopping district.

  • Stayed: February 2013, traveled as a couple
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Thank chuckwoodard
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

Hey Chuck ! Short but nice review, Good Value, I think is something is looking for now days ! I hope you will give the restaurant another chance on your next visit, many guests really enjoy Manuel's cooking and Carlos at the Happy Hour from 4 to 7 pm . Again Thanks Thomas

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Reviewed March 26, 2013

My wife & I spent three pleasant days at Hotel Santo Tomas before traveling south to Osa. The location is perfect, within easy walking distance of the various Museos, the pedestrian mall, Parque Morozon, etc. Then, if you wish to see the volcanoes, a coffee plantation, waterfalls, go rafting, zip-lining, etc., the front desk staff and/or owner, Thomas Douglas, will be happy to make suggestions and arrange for easy tour bus pick-up right at the hotel door. The hotel, itself, is a historic coffee plantation owner's house with great C.R. character. All rooms are reasonably priced; even the airy, second floor balcony rooms, one of which we stayed in. For me, the weight room (most hotels don't have this, here or in the U.S.) was a useful addition with more equipment than I needed to maintain my regular weight-lifting schedule when we weren't touring. The bar/restaurant is a simple, open area; a nice place to relax, have a refreshing drink, enjoy a meal, and compare notes with the other Santo Tomas guests. Some people, I see in other reviews, have been put-off by the ubiquitous door and window bars, wall and roof-top razor wires of the hotel...and all of the houses and buildings in Costa Rica in general. Too, some have been upset by the older barrio that the hotel is located within, believing it to be unsafe. To me, though, because of the online research we conducted in preparation for this trip, the security bars, wires, etc. were not a surprise and the historic barrio was expected, safely negotiated during the day, with Ticos, in general, being courteous, helpful...or mostly uninterested in the wandering Gringos exploring their neighborhood streets. The old saying: "When in 'Rome' ( at least try to), do as the Romans do" certainly applies here (or anywhere). Many Ticos , for example, speak and understand English to greater or lesser degrees and do appreciate it when we Gringos at least attempt to reciprocate, even simply and imperfectly, in Spanish. But, I digress. So, if you want to see and stay within the heart, activity and sounds of San Jose. If you wish to avoid the sameness of the "big-box" hotels based upon the USA style. Then, well maintained and wonderfully staffed Hotel Santo Tomas just may be the place for you.

Room Tip: Second floor, balcony rooms are bright, airy and offer roof-top views of the barrio with the the mou...
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  • Stayed: March 2013, traveled as a couple
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Thank ridingEZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

Hi RidingEZ, Wow I love your title “A Hotel with true Costa Rican Character” This is what the Hotel Santo Tomas is all about. Everyone strives hard to maintain that feeling , from the shiny floors, home made hot sauce at breakfast to the garden areas. I'll just send you a big Thank You for taking the time you did to compose and post your wonderful review. I hope you will be able to return in the future. Safe Travels Thomas

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Reviewed March 26, 2013

I stayed at Hotel Santo Tomas, in San Jose, at the beginning of my trip and at the end of my trip to Costa Rica. I found the people friendly and helpful; the room comfortable and well cared for; and the breakfast delicious - apart from the white bread for toast. I would recommend this hotel to anyone needing a place to stay in San Jose.

Room Tip: I suggest the rooms on the upper floor are nicer.
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  • Stayed: March 2013, traveled solo
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Thank Suzanna47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

Hola Suzanna47, Nice to know you enjoyed the Free Hot Cooked Breakfast. And yes we do have whole wheat bread available, may have been a communication problem. I have instructed my staff to be more attentive about this. Thank you for that input. Wonderful to know you are happy. Thomas

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Reviewed March 25, 2013

I have recently come back from a 3 week holiday in costa rica and stayed at hotel santo Tomas on 3 separate occasions and would recommend this hotel to anyone. The hotel is in a great location in the heart of San Jose, and is close to the city centre. The hotel has a lot of character and has all the amenities of a modern hotel, swimming pool, jacuzzi, gym, and free wi-fi all over the hotel. The rooms are clean and very reasonably priced. Tomas was extremely helpful and all the staff are very friendly and helpful. I have too give a special mention to Maurico the hotel manager who made our stay, his friendly and helpful manner is a credit to the hotel, I would give this hotel a 5 star review and would definately stay there again. Lee & Craig u.k (aka Wayne Rooney & dr Watson)

  • Stayed: March 2013, traveled with friends
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1  Thank Lee T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

A big shout out to Lee & Craig, All right guys , it was great having you both here and seeing you return each time and hearing your travel stories. That's always a great time ! Your review is most outstanding and I genuinely appreciate it. I have made sure that all of the staff including Mauricio have seen your comments and they send a hearty Thank You as well. Come on back in the future for stories and travels to be continued . Warmest Regards Thomas

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Reviewed March 24, 2013

If you need (or want) to be right downtown San Jose, this hotel is for you! It is located in the center of the hustle and bustle, but once inside the property, you wouldn't know it. Thomas was extremely helpful for directions and information. We enjoyed the hot tub and the breakfast was good. The price was right, too!

Room Tip: We had room 33, which was quiet and on an upper floor, away from the street. It seemed to be a newer...
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  • Stayed: March 2013, traveled on business
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1  Thank Bongo's Travels
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 29, 2013

Bongos Travels: Hey I love that name too cool. Thanks for the fine review and you are correct the newer rooms are in the new second floor section and are just a few dollars more and a great value. Thanks so much for that comment, along with the hot tub, breakfast and price being right!
Safe Travels Thomas

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Reviewed March 23, 2013

During my stay of 8 days in San Jose, it was a perfect location, friendly and helpful staff. No window in my room, which did not matter, since I was gone during the day. Breakfast was good and the chicken soup great. The staff went out of their way to help you. I felt safe in the neighborhood. Close to ATM and Supermarket. I highly recommend it. A great deal for a medium price.

Room Tip: Know what your needs are b4 you book
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  • Stayed: March 2013, traveled solo
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2  Thank BrittB611
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
AdvisorHST, Owner at Hotel Santo Tomas, responded to this reviewResponded March 28, 2013

Hi Britt, Wonderful to hear you enjoyed your 8 days in San Jose and we were able to assist you with your tour planning. You are right Manuel makes some really good fresh chicken soup. Hope you return in the future . Thomas

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Additional Information about Hotel Santo Tomas

Address: Avenue 7 Between Streets 3 and 5 | Barrio Amon, 250 meters west of INS Building, San Jose 10101, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Children Activities (Kid / Family Friendly) Room Service Spa Swimming Pool Wheelchair access
Hotel Style:
#1 Spa Hotel in San Jose
#4 Best Value Hotel in San Jose
#5 Family Hotel in San Jose
#5 Romantic Hotel in San Jose
#11 Business Hotel in San Jose
Price Range: $62 - $106 (Based on Average Rates for a Standard Room)
Hotel Class:3 star — Hotel Santo Tomas 3*
Number of rooms: 30
Official Description (provided by the hotel):
A great downtown location in San Jose, Costa Rica. Hotel Santo Tomas provides free hot cooked to order breakfast, FREE Wi-Fi 20 Mbps, security box, swimming pool, hot Jacuzzi, gym, secure on site parking. Only four blocks from San Jose, Central Avenue and an easy stroll to most local attractions. Offering 30 non smoking rooms and has been newly renovated and expanded. Also available 24/7 : tour, travel & car rental services, currency exchange and laundry for our guests. Come and enjoy our wonderful open air gardens, flowers and covered terraces all to enjoy the volcano views here at Hotel Santo Tomas in San Jose, Costa Rica. ... more   less 
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Also Known As:
Hotel Santo Tomas Costa Rica/San Jose

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