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“Great Hotel”
Review of Hotel Britannia

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Hotel Britannia
Ranked #59 of 84 Hotels in San Jose
san francisco
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Great Hotel”
Reviewed July 24, 2007

We just returned from a fabulous trip in Costa Rica. Before our trip, we contacted Hotel Britannia. Adrian Coto from the hotel arranged the most fabulous trip for us. We stayed two nights in different areas. We went to San Jose, La Fortuna, Monte Verde and Quepas. He arranged transportation, tours and hotels for us. All we had to do was arrive. It was the most amazing trip. The hotel was nicely decorated and the service was fantastic. Adrian was very accommodating and even arranged a pick up at the airport for us. I would recommend this hotel and Adrian to all of our friends.

  • Liked — Everyone in the hotel was helpful and informative
  • Disliked — It is a bit away from the airport but trade off it was close to the city activities.
  • Stayed July 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank costaricolover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 12, 2011
Dear Guest,


Thanks for your positive comments about our hotel and our service,

Att:
The Concierge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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47 reviews from our community

Traveler rating
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    7
    6
See reviews for
5
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2
Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Date | Rating
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Cali
2 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed May 31, 2007

The hotel is very charming and conveniently located. Except for the lack of air conditioning, the amenities are comfortable for someone used to USA standards. The best part about the hotel (even better than the good price!) is the WONDERFUL hotel staff. I was traveling alone and had just purchased my package a day prior to my arrival so needless to say, I didn't have much planned. The hotel staff made all my reservations for my day trips and made helpful suggestions when asked. I can't say enough about the GREAT desk staff! I will DEFINITELY recommend this hotel to friends and would come back myself!!

Although Costa Rica is not known as a shopping destination, the Hotel Brittania is very close to the main shopping district in San Jose. The neighborhood isn't pretty, but I didn't feel that it was dangerous as a single woman in her 30's to be navigating alone. Do, however, take a taxi back to the hotel at night and agree to a fare beforehand.

  • Liked — Front desk staff, location, convenience, price!
  • Disliked — No air conditioning
  • Stayed May 2007, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank tily72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 12, 2011
Dear Guest,

Thanks for your comments

The hotel have air conditioning, you probably stayed in a standard room and they do not have air conditioning

its nice to know that our service was useful.

Att:
Conierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
31 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
Reviewed April 1, 2007

This was our first and last stop on a self-guided motorcycle tour of Costa Rica. The staff were friendly and patient. The conciere was wonderful. The hotel is dated but clean. Our rooms had windows that opened to the interior atrium. The room started off a bit warm, but kicked in the fans and when we got back from wandering , it had cooled to a reasonable temp. The free breakfast was a couple of pieces of truely fresh fruit, toast, and coffee. Not much for a 200 lb man, but it was a healthy start. The neighborhood is a bit crusty, but most of downtown SJ is crusty. It's and easy stroll up the hill to the shopping district and daytime appeared relatively safe for women and children. Night time I would recommend taxis.

  • Liked — staff
  • Disliked — no airconditioning in most rooms
  • Stayed March 2007, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank selftour
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 12, 2011
Dear Guest,

Thanks For your Comments,

We are very pleased to know that your time at the Britannia was good, and my work was wonderful as you said,

Att:
The Concierge.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
seattle
Level Contributor
5 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed February 28, 2007

Stayed at Hotel Birtannia our first night in Costa Rica. The cab ride to the hotel was interesting, since we were guided through the skid row of San Jose. The hotel is not in a good neighborhood, and there are transvestite prostitutes on every corner of several blocks surrounding the hotel. However, the hotel is gated and there is an armed guard at night. The room was nice, but we left to early in the morning to benefit from the free breakfast.

On our way out of San Jose we stayed at the Garden Court by the airport and it was much nicer, cleaner, included free breakfast and dinner at the 24 hour Dennys (same menu as in the states), free internet, free $ to gamble with at casino, and best of all free shuttle to and from the airport for about $20 more than the britannia. Your cab from the airport to the Britannia will be about $20, so it's worth it to stay somewhere that includes a free shuttle.

Britannia was nice, but I would not recommend staying there. The front porch area is pretty, but the street noise is really loud, and the best deal is at the Garden Court.

Stayed January 2007
Helpful?
2 Thank N&JSeattle
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 12, 2011
Dear Guest,

Thanks for your comments,

we have a free WIFI and the breakfast its free too

Atte:

Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Cherry Hill, N.J.
Level Contributor
16 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
Reviewed January 15, 2007

II spent my first night in Costa Rica here. The room they showed me was in the original building. The bad news: no window in the room. I probably should have asked for another room, but I was tired and I didn't.

Actually, the hotel was pretty nice. The porch in front proved to be a pleasant place to sit and read a book. The staff was very helpful.

The neighborhood is unimpressive, to say the least. But San Jose simply isn't a very nice place to stay.

I echo the comments of others about the restaurant. I had the worst sirloin steak I have ever encountered -- basically, a salty thin piece of meat. And I was a little worried that I was the only one in the restaurant at 7 p.m. -- maybe others knew something! The chef/waiter was nice to me, unlike what others seem to have experienced.

If I go back, I'll try to find a different place to stay.

  • Liked — plesant helpful staff
  • Disliked — the room
  • Stayed December 2005, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank SouthjerseyCraig
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 13, 2011
Dear Guest,

Thanks for your comments,

The hotel room's have a windows ones face to the street and the other towards to the indoor garden

Att:
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these San Jose hotels

A TripAdvisor Member
Reviewed April 30, 2006

Ask for a deluxe room in the back away from the street noise. We had a large room decorated in a lovely Victorian style. The sitting areas and lush plants in the atrium, plus the wrap around porch were lovely and relaxing. We recieved top notch customer service via email before we arrived so transportation, meals and requested tours were all taken care of without a hitch. They sometimes offer 3 day packages (which include day-tours, transfers and breakfast) that are a bargain. We were treated as if we were the only guests. The restaurant leaves something to be desired - high prices for very mediocre food.

  • Stayed April 2006
    • Value
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank A TripAdvisor Member
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 19, 2011
Dear Guest,

Thanks for your comments,

we are trying to improve our restaurante service.

Att:
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Round Rock
Level Contributor
12 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed March 3, 2006

This hotel has had good copy-writers, because it's nothing like described. It is old and musty, and an armed guard paced back and forth directly under our first floor windows. Since the hotel is in a run-down section of the city, this may have been a necessety, but did nothing to make us feel warm and welcomed.

The restaurant in the basement serves adequate food, but the Chef, who also waits tables, is surly and rude. We were so happy to leave when morning came!

Helpful?
3 Thank MikiPearl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
HotelBritannia, Director de Relaciones con Clientes at Hotel Britannia, responded to this review, April 19, 2011
Dear Guest

Thanks for your comments,

Is unfortunate the point of view that you have about the hotel, as we have previously said the hotel is a Victorian style house and was built in 1910

Every day we try to do our best work for our guests,

Att:
Concierge
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Hotel Britannia

Property: Hotel Britannia
Address: 3rd Street Between 9th and 11th Avenues, San Jose 3742-1000, Costa Rica
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Room Service Shuttle Bus service Suites Wheelchair access
Hotel Style:
Ranked #59 of 84 Hotels in San Jose
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Britannia 3*
Number of rooms: 24
Official Description (provided by the hotel):
No more endless searching for a hotel in downtown San Jose. Get form Britannia Hotel's services the best of lodging and tours to Costa Rica. Britannia's convenient spot is well known for getting out the best of your romantic, adventure, natural or relaxation trip to Costa Rica. ... more   less 
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Also Known As:
Britannia Hotel San Jose
Hotel Britannia Costa Rica/San Jose

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