Perhaps it was a bad day for this woman , but i received an incredibly nasty email reply when asking where we should park, as we would be checking in just in time to run to dinner and a show . The reply stated that there was NO parking. When I inquired if this could really be possible , and that we would have to find another hotel , this is what she sent me:
IF THE GUEST BRING THE CAR THE BELL BOY FOUND A PARKINGFOR YOU THEY CHARGE $15 A DAY AND IF YOU MAKE THE RESERVATION DIRECTLY I CAN CANCEL WITHOW PROBLEM BUT IF WAS THROUGHT TRAVEL AGENT YOU MUST CONTAC THEM
Although it was sent from the reservations manager email account, I find it hard to believe a first class hotel would permit this type of " Customer Service" . Will not stay again when we attend the National Theatre.
- Official Description (provided by the hotel):
- In the absence of a major first-class hotel in the country, the Constitutional Congress of the Republic of Costa Rica enacted the law number 34 on November 22, 1928, which was actually a contract subscribed on October 3, 1928, by and between the first owner of the hotel, Dr. Luis Paulino Jimenez Ortiz, and Cleto Gonzalez Viquez, President of the Republic. It granted a series of fiscal benefits to the contractor, in exchange for the construction of the hotel. There was also a provision according to which the Government was granted for twenty years the right to have at their disposal for free two apartments at the hotel for lodging foreign diplomatic representatives of extraordinary nature. Grand Hotel Costa Rica is today operated by the Elite Hotels and Resorts Costa Rica hotel chain. It is the only hotel in Costa Rica that was declared a historical and architectural monument by the government of Costa Rica. Located in the heart of the San Jose between national monuments, squares, museums and pedestrian streets, the Gran Hotel Costa Rica is just a few steps away from the cultural landmarks and entertainment venues. ... more less
- Reservation Options:
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- Also Known As:
- Gran Hotel San Jose
- Gran Hotel Costa Rica San Jose