I love classy old hotels, and this 1930 Historic-Architectural Landmark should have been one of them. Gran Hotel was THE place to stay in early San Jose. It is located amid national monuments, museums, squares, and pedestrian streets (read no night traffic noise).
I've posted pictures that show my main objections: The promised "Bedroom with one or two Queen size beds" had double beds with remarkably old, worn, hard mattresses.
The wall over the headboards is dirty, like years of dusting the headboards has led to buildup of grime. It shows up in the pic as an inch of brown/black filth, wipes off with damp washcloth.
The bathroom light switch is grimy, as is the door casing near it going into the bathroom.
Desk staff, esp Mr. Luis Martinez, was surly. First, they couldn't find my registration. I provided them the confirmation #, and they said to come back at 2pm. Told me I could NOT check in early. When I got to my room (they eventually did find one for me with early check in), my sink's hot water faucet spun freely, not turning on the water. I reported it to Mr. Martinez, and went out for 3 hours, came back and the faucet was still not fixed. As I walked out of the room to see him again, I came across two service staff, told them the problem, and within 5 minutes a maintenance technician was fixing my faucet. I give the service and maintenance staff 3 or 4 stars. Mr. Martinez gets zero stars.
I'd expect this lack of attention to detail from a 1 or 2 star old hotel in el centro, but surely not from a hotel that brags about being the nation's only Patrimonio Historico and charges 4 star rates. I should have read addie00063's review.
- Official Description (provided by the hotel):
- In the absence of a major first-class hotel in the country, the Constitutional Congress of the Republic of Costa Rica enacted the law number 34 on November 22, 1928, which was actually a contract subscribed on October 3, 1928, by and between the first owner of the hotel, Dr. Luis Paulino Jimenez Ortiz, and Cleto Gonzalez Viquez, President of the Republic. It granted a series of fiscal benefits to the contractor, in exchange for the construction of the hotel. There was also a provision according to which the Government was granted for twenty years the right to have at their disposal for free two apartments at the hotel for lodging foreign diplomatic representatives of extraordinary nature. Grand Hotel Costa Rica is today operated by the Elite Hotels and Resorts Costa Rica hotel chain. It is the only hotel in Costa Rica that was declared a historical and architectural monument by the government of Costa Rica. Located in the heart of the San Jose between national monuments, squares, museums and pedestrian streets, the Gran Hotel Costa Rica is just a few steps away from the cultural landmarks and entertainment venues. ... more less
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- Also Known As:
- Gran Hotel San Jose
- Gran Hotel Costa Rica San Jose