We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Best Western Irazu Hotel & Casino
If you like this hotel, you might also be interested in
$119
$82
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$72
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$104
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$75
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$101
$60
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Barcelo San Jose(San Jose)
$103
$84
Booking.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
$95
$77
Expedia.com
View Deal
  • Free Wifi
  • Free Parking
Cocoon Hotel(San Jose)(Great Value!)
$38
$35
Expedia.com
View Deal
  • Free Wifi
  • Breakfast included
$160
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$108
$93
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (816)
Filter reviews
816 results
Traveler rating
237
338
144
60
37
Traveler type
Time of year
LanguageAll languages
More languages
237
338
144
60
37
Show reviews that mention
All reviewsdenny's restaurantdenny ssangria barcosta ricafree breakfastroom overlooking the poolbalcony doorinternet roomlarge pooltennis courtsrecommend this hotelairport shuttlegrocery storebusiness centersmall casinofree shuttleflat screen tv
FilterAll languages
Updating list...
326 - 331 of 816 reviews
Reviewed February 12, 2013

We were so happy that they over booked us at the San Jose CR location and moved us to Irazu. Beautiful hotel and casino. We had a great time staying here. Everyone was always so friendly and willing to help. The convenience of Dennny's restaurant being attached to the hotel made it easy for us to get food when we were hungry late night. Coffee always avaible, rooms cleaned daily, the hotel always very very clean even outside the doors, the employees very clean and dressed nicely. Beds are very comfortable, rooms are controled by us, quiet, dark with all aminities. Casino was so fun, gardens beautiful, pool inviting.
I will stay again at Best Western Irazu!!!!

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Palacios60
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded February 13, 2013

Dear user:

We want to thank you for your comment, and we are really happy to know that you had such a great time with us. You can be sure that our staff is always going to be willing to do anything to give you the best service, and it will be our pleasure to receive you back here when you visit Costa Rica again.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 11, 2013

Excellent hotel to stay the night before/after your flight. It is good for relaxing with big swimming pool, FREE internet, inc use of pc, FREE international call, Free drinks (alcohol too) in the Happy Hour, FREE shuttle service to airport and the service is great. I would recommend this hotel to anybody who arrive to San Jose to stay there and get rid of Jetlag or the night before the flight back home.....

Room Tip: Get there eafly so that you can use the hotel facilities
  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank vivien49
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded February 13, 2013

Dear user:

Thank you very much for your comment!

The best regard for us is to know that our guests are happy while they stay here, and even after that. We try to offer much more than a room, to make you as confortable as possible, and we are happy to know that you could take advantage of all our complimentary services.

We are going to be looking forward your next visit, and remember that Costa Rica always welcomes you!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

A great comfortable place to stay. Not to far from the airport, downtown and attractions.Happy hour inthe casino with free drinks. Fantastic hot tub out in the garden.Dennys right there and breakfast is included . Have stayed many times.

  • Stayed: January 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank SandyMidlandOntario
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded February 13, 2013

Dear user:

We are glad to know that you always pick us, and even gladder to know that our location, facilities and service, combine to give you more than a room, a great experiencie.

It is always our pleasure to receive you here, and we are going to be looking forward your next visit.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 1, 2013

My wife and I spent two nights at the hotel. The grounds are very nice with a large pool and nice landscaping. Parking was easy, near the front of the hotel and well lit.

The room was rather small but OK, however, the bathroom was extremely small and the shower never produce hot water. The room had a small balcony overlooking the pool which was a plus.

Although the hotel was quiet, we found it just OK and would rate it "average."

Room Tip: Select inside room overlooking pool.
  • Stayed: January 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank ARTarea51
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded February 13, 2013

Dear user:

Thank you for your comment. We really value it, and take it as an opportunity to improve according to your needs, with the purpose of offer you the best service all the time.

We hope you to come back here, and get an even better experience with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 19, 2013

The beds are very hard. The rooms are dated but clean. Just what you expect from a budget hotel. Free breakfast at Denny's not that good. The gym is also old but functional. The pool garden is beautiful and there are birds singing. Watch out for scamming taxi drivers as outside the hotel there are the hotel sanctioned (recommended) and the scammers.

  • Stayed: January 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
1  Thank Enriquegb
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded February 13, 2013

Dear user:

We want to thank you for taking a few minutes and leaving a comment. Your opinion is very important for us, and you can be sure that we are going to take it into consideration, in order to improve all the time.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
View more reviews