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“Good for a night..”

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Best Western Irazu Hotel & Casino
Ranked #16 of 78 Hotels in San Jose
GreenLeadersSilver level
Reviewed September 30, 2012

We stayed here our last night before heading home. It was just like staying at one in the states. Room was fine. Every person gets a free meal at Denny's (the kids were happy to have pancakes after ten days). There was a free happy hour at the bar downstairs. Close to airport.

  • Stayed: August 2012, traveled with family
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Thank mmettravel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded October 11, 2012

Dear user:

Thank you very much your comment!

It is awesome to know that our hotel was like been at home, please come back to your home in Costa Rica anytime you want.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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306 - 312 of 757 reviews

Reviewed September 29, 2012

When we left Manuel Antonio, we went back to San Jose to spend the night before our flight the next day. Beautiful hotel! We got there too late for happy hour, but I sure plan to stay there at least one night the next time we go. Denny's is attached and provides the breakfast the next morning (included with your stay). Gorgeous pool and grounds! Definitely worth the stay!

Room Tip: We had a room on the third floor with a balconey, but all rooms seem to be equally nice.
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  • Stayed: September 2012, traveled as a couple
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Thank Louise410
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded October 11, 2012

Dear user:

Thank you very much your comment, it is he best reward for us, to know that you were happy while you were here.

We are definitely going to be waiting for you to come back next time!

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Reviewed September 13, 2012

We spent 3 nights at this hotel and found it to be very comfortable, clean and accommodating. The entire staff made this leg of our trip very enjoyable. Happy hour was great. There were various stores and restaurants located in the hotel or in close proximity to the hotel. Elevators were smaller than what we are used to but wait time was very short. Free airport shuttle was great.

  • Stayed: July 2012, traveled with friends
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Thank LRich8181
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded October 11, 2012

Dear user:

Thank you for your comment!

We love knowing that you enjoyed all our services and facilities, and yes, we are in a nice neighborhood, always looking for your convenience.

We are looking forward your next visit!

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Reviewed September 10, 2012

We spent last night in this hotel before heading back home. It has free shuttle to the airport and breakfast. It is absolutely well equipted if you are heading back/to your vacation. It has a laundry service - I mean washing machines, where you can just wash your clothes, it has PC and printer to get your flight tickets printed out. We liked the swimming pool to get last/ first swim in Costa Rica! I also booked a beauty package in their spa. They do not have luxury rooms, but I loved the quality of treatments for reasonable price! I got 60 min massage (amazing one!), 60 min facial and a pedicure (OPI) for 117 USD and I spent 3 hrs there - I loved it!

Stayed: September 2012, traveled as a couple
Thank Adriana J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded October 11, 2012

Dear user:

Thank you for your comment!

It is great to know that you had such a good experience, there is nothin for us than knowing that our guests get a happy time here.

Come back soon, we are going to be waiting for you!

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Reviewed August 30, 2012

Hotel awsome....casino, hot tub, pool, bar., mini market close by, subway across the street. ..,breakfast choice at dennys, no that good. The hotel gives you a free meal.! But did not like what i ate?

Room Tip: Hotel ok, but the breakfast is from Dennys. The hotel gives you a free meal at dennys. I did not lik...
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  • Stayed: August 2012, traveled with friends
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Thank kawasakijean
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Public Relations Manager at Best Western Irazu Hotel & Casino, responded to this reviewResponded October 11, 2012

Dear user:

Thank you for your comment!

We are glad to know that you liked our location and facilities, you are welcome to come back any time you want!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 20, 2012

The Best Western Irazu is located very close to San Jose and yet in a more tranquil area. We stayed here for 4 nights. Our plane arrived around 6:00 pm so we took advantage of the free airport shuttle and rented our car the following morning, which saved us about $80 in car rental.
The hotel has some nice key features, a pool located in a beautiful garden, a very nice jacuzzi, free international phone calls and the best of all, a coin laundry. My kids enjoyed the pool, I was able to make some phone calls to friends and family in Europe for free but the coin laundry saved the trip, as I was able to get fresh clean clothes for the 4 of us for the rest of the trip.
We stayed with our 2 kids in one room and I have to say that the rooms are rather small, that is probably my only complain. They have an ATM in the lobby which is quite handy and the breakfast is at the next door Denny's which is not a buffet breakfast, gives you 5 options, if you choose the "Typical" you will get a mini lunch, more than filling.
If you rent a car and go towards the Poas Volcano, ask for directions on how to get off the highway when you come back because it can be rather tricky, you need to pass two exits and then get off and back in the highway.
The free WiFi not always works well but they have a nice business center with free computer usage and free coffee. The hotel is a good value for the money, clean and friendly.

Room Tip: rooms facing the pool area are the best. They have a nice balcony, suitable for meditation.
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  • Stayed: July 2012, traveled with family
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1  Thank Gladys B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Director de Relaciones Públicas at Best Western Irazu Hotel & Casino, responded to this reviewResponded August 22, 2012

Dear user,

Than you very much for your comment!

We are glad to know that you and your family liked our hotel, and took advantage of our facilities.

We are going to be more than happy to receive you back during your next visit, and try to give a great experiencie.

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Reviewed August 9, 2012

I had a standard room with 1 King bed and a balcony over-looking the pool. The room was very clean and comfortable, and had a flat screen TV.

My room rate included breakfast, and a voucher was given to me for breakfast at Denny's Restaurant which is connected to the hotel. The hotel has a nice bar with a couple of large flat screen TV's, and a casino, which I did not enter so cannot comment.

The hotel has a large pool, a well stocked fitness area as well as multiple tennis courts. The staff were polite and professional.

The location of the hotel was excellent - a short taxi ride to the El Pueblo entertainment complex, and far enough from the congestion of downtown.

I would recommend this hotel to singles, business, family or group travelers, and I will return to this hotel whenever I return to San Jose.

Room Tip: Ask for a balcony room with a pool view.
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  • Stayed: February 2012, traveled with friends
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2  Thank DoctorRoccoB
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ivannia Z, Director de Relaciones Públicas at Best Western Irazu Hotel & Casino, responded to this reviewResponded August 22, 2012

Dear user:

Thank you very much for your comment!

It is great to know that you enjoyed all we have to offer. Our biggest satisfaction is to know that our guests receive a great service, and it will be our pleasure to receive you back here anytime.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Best Western Irazu Hotel & Casino

Address: Km 3 Autopista General Canas | Edificio sur, La Uruca, San Jose 10107, Costa Rica (Formerly Best Western Plus Irazu Hotel & Casino)
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > San Jose
Amenities:
Bar / Lounge Business Center with Internet Access Casino and Gambling Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Casino Hotel in San Jose
#3 Spa Hotel in San Jose
#7 Green Hotel in San Jose
#11 Family Hotel in San Jose
#24 Business Hotel in San Jose
Price Range: $75 - $110 (Based on Average Rates for a Standard Room)
Hotel Class:3.5 star — Best Western Irazu Hotel & Casino 3.5*
Number of rooms: 194
Reservation Options:
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Also Known As:
Best Western Irazu Hotel San Jose
Best Western Hotel Irazu
Best Western San Jose
San Jose Best Western
Best Western Irazu Hotel & Casino Costa Rica/San Jose

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