We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.
Hotel Desire Costa Rica
Nearby Hotels
$89
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$113
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Barcelo San Jose(San Jose)
$69
Expedia.com
View Deal
Certificate of Excellence
  • Free Parking
  • Breakfast included
$85
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$94
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$135
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Balmoral Hotel(San Jose)
$75
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
$88
Booking.com
View Deal
  • Free Wifi
  • Free Parking
$62
Booking.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Breakfast included
Hotel Grano de Oro San Jose(San Jose)
$190
$184
Expedia.com
View Deal
Certificate of Excellence
  • Free Wifi
  • Free Parking
Reviews (30)
Filter reviews
30 results
Traveler rating
18
3
4
1
4
Traveler type
Time of year
LanguageAll languages
18
3
4
1
4
See what travelers are saying:
Filter
Updating list...
13 - 18 of 30 reviews
Reviewed February 23, 2014

The hotel rooms are shoddy, shabbily furnished and fitted out. The towels were torn and threadbare, as were the drapes and bed coverlets. The tiny en suite had only a shower, no bath, the black porcelain was decades old and needed replacing together with new vanity unit. It was a very disappointing place. The gardens at this stunning location were potentially lovely but as with everything else, lacked maintenance and upkeep. The two poolside umbrellas were broken so no shade. Management and service was non-existent. The food was simple home style cooking, certainly not the advertised gourmet fare. The staff of young women, whilst pleasant, spoke little if any English and understood even less. Attention needs to be paid to the details to get it right. We would never go back and not recommend it to others.

Stayed: February 2014, traveled as a couple
3  Thank Catherine G
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed October 3, 2013

Remote location offering privacy for rest, relaxation, romance or indulgence in a hedonistic lifestyle. The hotel personnel were very friendly and considerate. The manager arranged for guides to escort me to various restaurants, nightclubs, live music and local bars in Heredia and San Jose which were open very late. The room(s) overlooking the pool was spacious enough with king sized bed, complete kitchen (minus a blender which would have been provided upon request) with a dining area and sitting area with cable tv and portable radio. Rooms were cleaned daily and kept stocked with clean towels and linens. The main building where the restaurant/quaint bar/small library are located has hardwood floors, a carved wooden column staircase, carved furniture and picture frames was kept impeccably clean. Breakfast meals were awesome. You can choose the local fare, or meals made to order. I would recommend the authentic homemade banana pancakes (with sliced bananas in each cake) served with
fresh pineapple, watermellon, cantaloupe, and berries. I
chose to open the sliding doors each morning at breakfast and take in the sight of flower gardens, local flora and fauna in the manicured gardens with San Jose in the distance
surrounded by mountains and volcanoes against an azure sky with bright white clouds. To take in the sights get a rental car with gps. You'll be glad that you did. The nine night stay during the tail end of the rainy season at this hideaway is forever etched in my memory.

  • Stayed: September 2013
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
2  Thank ERK0776
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 27, 2013

I was amazed to see the reviews of this hotel on this website. Of the nine reviews, only the first and the next to last describe the place as it really is. TA needs to send an undercover guest reviewer down there to see what the place is really like.

Caveat Emptor: Reservations are prepaid in full and non-refundable. When you sign in you are signing away your right to a refund. If you decide you want to leave early and seek a refund they will fight you and your credit card company in a most miserly way to keep every last cent they can. I ended up paying not to stay there. If you must go, do not reserve a room for more than one night and don't worry about extending your stay as very few people visit with them. If they insist on an extended booking in advance, leave.

The place is isolated and difficult to find even for seasoned taxi drivers. I visited during the green season and I shared the entire place with two other couples who kept to themselves. I wouldn't have even known they were there had we not made the hundred meter plus trek to the main building (in near total darkness) for dinner at about the same time. There was nothing going on in the way of adult lifestyle activities so don't run around naked unless you want that creepy grounds keeper to smirk at you. Also, be prepared to roll your suitcase through the mud as paved walkways don't connect all the buildings. Wi-fi was available in the main building only. The so-called adult pool looked okay but the jacuzzi, and rec room looked shabby. In fact, the only nice building was the main building. The king-bed room in the cabin I stayed in was crude and unfinished. There is not much water pressure to the toilets. When I refilled a water bottle from the tap in the room the water was so cloudy I couldn't see through the bottle; be sure to take your own bottled water. You will also need a good flashlight if you intend to go anywhere outside of your room after dark. Unless you rented a car you are pretty much stuck there. They know this and charge accordingly: Their taxi into town costs $25 one way and the day trip arrangement I requested was quoted at nearly twice as much as what tour operators in town charge. Add to everything mentioned three things about Costa Rica in general: be prepared for a lot of rain, high food prices, and high gasoline prices. If you must go, do not base your expectations on their slick advertising, be ready for policies that are unreasonable and inflexible, and expect prices that are out of line.

On the positive side, nobody's there to bother you (so you can write that book you were working on), the staff was nice, the night air is cool and refreshing, there is hot (albeit somewhat murky) water in the showers, and the view of the central valley is beautiful, especially at night. I'd have given them two stars had they not taken my money for time I did not spend with them. The verdict: one star. Go elsewhere, you'll be glad you did.

  • Stayed: July 2013, traveled solo
    • Value
    • Rooms
    • Service
8  Thank Frank D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 9, 2013

We arrived in the afternoon and were only able to stay for one night but we really liked it! The staff was friendly and attentive, our room was beautiful and the grounds were gorgeous! We pretty much had the place to ourselves which was a bonus. It is high up in the hills so if you are coming here it is probably best to plan on staying exclusively on-site.

  • Stayed: April 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank demif816
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 4, 2012

This was our first time in Costa Rica and it will not be our last. We were met at the San Jose airport by Geovanni, one of the drivers used by the hotel. He had looked us up on Facebook and recognized us right away. We were greeted warmly and taken right away to our hotel.

Carmen welcomed us and checked us in without delay. Room 105 - the other reviews are right... best room there! We had a huge room with lots of dark wood, and an outstanding view. My only comment on the room is that the mattress was a little on the elderly side... not a major issue by any means.

Saturday night is the busiest night of the week as locals enjoy coming to enjoy the facilities. Sunday was busier as well, then we had the place to our selves for most of the week which was wonderful. It was very quiet, which is what we enjoy. It is loud on Saturday & Sunday - the rest of the week Henry and Carmen would set it as loud or quiet (or off) as we asked. No problem.

The staff are excellent - Henry and Carmen are always happy to bring drinks or food as requested. Carmen makes a mean pina colada... wonderful! Anna & Katya cooked wonderful meals and Wendy & Laura kept our rooms clean. One of the pleasures of a small resort is that we had a chance to get to know everyone's name and that always make the service more personal.

Katya & Anna kept us fed with very tasty fresh food. The menu had plenty of choices and all that we tried were very good. Not amazing - but good. No complaints in that area.

The grounds are immaculate... there were a few gentlemen around constantly pruning, trimming, etc... and the pool was kept quite clean. We enjoyed the sun beds when the weather was agreeable, and as we had run of the place, we also enjoyed reading in the living room, porch, etc...

If you are looking for a big party scene or lots of action and entertainment - this would be a bad choice for you. We wanted quiet, and that's exactly what we got. We met some wonderful people and totally relaxed.

I'm sure we'll be back again, and we'd certainly recommend this hotel to any one looking for a relaxing holiday. Of note - we hired Geovanni to take us on day trips, canopy tour, etc... and that is the way to go. There are tour groups available, but by the time you add your cab fare to meet them, plus the excursion, they are very pricey.

Room Tip: 105 if you have a choice!
  • Stayed: November 2012, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank JonesBurner
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
View more reviews