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Real InterContinental Costa Rica at Multiplaza Mall
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Reviews (1,424)
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708 - 713 of 1,424 reviews
Reviewed August 19, 2013

I have stayed at the InterContinental several times when visiting San Jose, Costa Rica for business. The rooms are quite spacious, especially on the executive floor and the hotel has plenty of meeting and convention space. There are lots of good restaurants nearby and a huge North American style shopping mall next door.

  • Stayed: October 2012, traveled on business
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1  Thank Brendan P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon_Diago, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this reviewResponded August 20, 2013

Dear Brendan P, thank you for choosing us as your preferred destination while travelling to Costa Rica, I do appreciate your recognition to our service levels and product quality consistency. We look forward to welcome you back, Ramon

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Reviewed August 16, 2013

This hotel has a wonderful atmosphere, with a great gym, pool and spa area. It has 4 different restaurants ( best in our view is the Japanese) and an amazing breakfast area - called "the market" and has a nice market feeling. The hotel is located very close to one of San Jose's circle roads, which helps very much if you drive to one day trips from San Jose and back.

Stayed: August 2013, traveled with family
Thank Kobi W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon_Diago, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this reviewResponded August 18, 2013

Dear Kobi W, we hope you and your family enjoyed the entire journey to Costa Rica as well; we really appreciate your comments about our location, facilities and product. Thank you once again and we hope to host you for a longer period next time, Ramon

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Reviewed August 13, 2013

This hotel is located directly across the street from the largest shopping mall in all of North America. There is a grocery store inside the mall so anything you need or want, you can get over there. The hotel provides a free shuttle over to the mall and the red taxi's will bring you back from the mall to the hotel at no charge- Although it's nice to tip the drivers. If you want to walk to the mall there is an pedestrian overpass that is located right by the front entrance to the parking lot. They offer free Wi-Fi in the business center. The morning breakfast buffet is very good with lots of choices for all to choose from. Take a walk around the grounds behind the pool area, there's nice full sized mango trees back there. The property is smoke free. My hubby wanted to smoke a cigar so he had to go out into the parking lot to do it. The rooms are a nice larger size. For the most part they are very quiet. When I stayed that at the beginning of August, there was a wedding group there also and a few drunk members from that group made noise as they were goofing off in the corridors but other than that, I really didn't hear any outside noises. Due to the humidity and heat, the windows in the room are 2 layers of glass so I did not hear any noise from the pool area even though my room looked right over it and was located just 3 stories above the pool. The windows do not open.
If you want to be in downtown San Jose, you might want to find a closer hotel. I think this one was about 15 minutes from the city center. It was only about 20 minutes from the airport.

Room Tip: If you are worried about noise, don't worry about having a pool view, you won't hear the noise from the pool. Take the pool view rooms for the best views.
  • Stayed: August 2013, traveled with friends
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1  Thank cruisegaldiane
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon_Diago, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this reviewResponded August 14, 2013

Dear cruisegaldiane, thank you for your loyalty and positive review, our location is a great added benefit to our service levels. We look forward to welcome you back, Ramon

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Reviewed August 12, 2013

Inter is supposedly one of the best hotel, although Internet service is pretty deficient and slow, business center has no printer, so if you need to print something you need to send an email to the reception. Someone at the reception identify himself as the hotel manager, (Pedro), he did not seem to care with my complains or two other guests with the same internet deficiency.

Room Tip: Rooms by the pool side are usually quieter.
  • Stayed: August 2013, traveled on business
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1  Thank Francisco F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon_Diago, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this reviewResponded August 14, 2013

Dear Francisco F., we regret that you had faced connectivity challenges during your stay; this opportunity has already been escalated to our IT Department in order to check deeply the access points that serve the wing where you stayed at. Thank you, Ramon

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Reviewed August 3, 2013

The hotel is well situated in the upscale area of Escazu, San Jose with many shops and restaurants near by as well as those in the hotel. Over all service is at a high level with very friendly and helpful staff.

Room Tip: The tower is the place to be here.
  • Stayed: July 2013, traveled with friends
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Thank D F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ramon_Diago, General Manager at Real InterContinental Costa Rica at Multiplaza Mall, responded to this reviewResponded August 4, 2013

Dear D F, it was our pleasure to host you during your last visit to Costa Rica. I will make sure your compliments to our staff are shared at all levels. Thank you, Ramon

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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