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“Average Business Hotel”

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Courtyard San Jose Escazu
Ranked #3 of 15 Hotels in Escazu
Certificate of Excellence
GreenLeadersBronze level
Bogota, Colombia
Level Contributor
34 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
“Average Business Hotel”
3 of 5 bubbles Reviewed December 9, 2013

Stayed at the Marriot Courtyard Escazu for 2 nights on a business trip, I have to say the hotel is at an OK contidion, it seems as if it was refurbished a couple of years ago but it still shows its age. Service was good, but was dissapointed to find that there was no room service although they will leave you a food menu on the room!! I don't know if I'll stay there again, I heard the Holiday Inn a few blocks away is much much better and at a veery similar rate.

  • Stayed December 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Cleanliness
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Helpful?
Thank Alejandro E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, January 6, 2014
Dear Guest,

thank you for your review. As you mention we do not offer room service, however we do have the pick up option in our restaurant and delivery options from many of the restaurants in Plaza Itzcatzu.
Please keep in mind that we provide many other benefits such Marriott Rewards that continually comes out on top among hotel loyalty programs, with this program you can earn and redeem points at any of 14 distinctive brands and over 3,700 hotels in 70 countries and territories – the largest portfolio of award-winning brands in the industry – with 50+ properties named to the Condé Nast Gold List
Please contact me to provide you with further details: adolfo.carit@marriott.com.
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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695 reviews from our community

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Rating summary
  • Location
    4.5 of 5 bubbles
  • Sleep Quality
    4.5 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (119)
Date | Rating
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English first
Miramar, Florida
Level Contributor
70 reviews
41 hotel reviews
common_n_hotel_reviews_1bd8 35 helpful votes
4 of 5 bubbles Reviewed December 4, 2013

Good location, nice breakfast. Staff is very friendly. Rooms are spacious and very clean. A lot of dinner options in the plaza where it is located. Nice small gym as well. Highly recommend to anyone going there on business.

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Jose C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tulsa, Oklahoma
Level Contributor
17 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
4 of 5 bubbles Reviewed December 2, 2013

We enjoyed staying at this hotel over Thanksgiving 2013. The breakfast buffet was great and the staff were very friendly. I would highly recommend it! The location was very convenient to San Jose and to the bus stop to head into the city. There were also lots of dinner options in the plaza to chose from.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
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Helpful?
Thank melody0824
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 bubbles Reviewed November 29, 2013

This Marriott Courtyard hotel is located in the small, affluent (by local standards) 'suburb' Escazu, just outside downtown San Jose, Costa Rica. The staff and service were truly outstanding, especially the lovely Andrea and charming Marco at the front desk as well as the two drivers we hired to show us the surrounding country side...ask for Ao or Pedro and you will be richly rewarded with friendliness, courtesy and knowledgeable commentary during your excursion. Knowing some rudimentary Spanish helps (e.g."banos mujeres?")
The coffee was great and food was very, very good (except for dinner which seemed to be unavailable when we were there in mid-November) with an unusually large selection of both local and more traditional items to choose from at the breakfast buffet. The room was clean, comfortable and convenient and though we had to change rooms due to a little difficulty with the shower, it turned out to be a very good thing because the new room we were given had an unbeatable view of a little river, the mountains, clouds and plenty of greenery. Our one disappointment was the lobby lounge area which we found to be of poor design: small, cramped, uncomfortable and awkward seating, harsh lighting and full of noisy sports TV or raucous pop music...well, nothing is perfect so we forgave this minor unpleasantness and would probably stay there again.

Room Tip: This hotel is located on the main highway and if possible try to get a room in back of hotel that do...
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  • Stayed November 2013, traveled with family
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    • Cleanliness
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Helpful?
1 Thank Em M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Albuquerque, New Mexico
Level Contributor
135 reviews
35 hotel reviews
common_n_hotel_reviews_1bd8 30 helpful votes
5 of 5 bubbles Reviewed November 20, 2013

We held a week-long meeting at the Courtyard and it was a great experience. Check in was easy and the front desk staff were pleasant and accommodating. The rooms are nicely decorated and both the bathroom and sleeping area are spacious. The shower was one of the best I’ve had in a hotel – good water pressure and consistent temperature, no having to jump out of the way when someone flushed a toilet. And the shower curtains are the right size so there was no leaking and soaking the bathmat outside the tub. There is a bar in the lobby and a restaurant that provides a full buffet breakfast 0600 – 1000 Mon – Sat, and 0700 – 1100 Sunday. They drink a lot of fresh juice and the choices included watermelon, carrot and others. The hotel is in a great location next to a shopping center with several restaurants you can walk to (try Tacontento for Mexican and Chancay for Peruvian), plus Hooters for wings, and three different Italian restaurants. There is a mall directly across the highway (you will have to take a cab, 1000 colones [about $2] or the hotel offers a free shuttle on the hour). If you’re incredibly brave, you can try walking but I wouldn’t recommend it. There is a lovely but very small outdoor pool, nice for sitting by and relaxing. The meeting room had the best temperature control I have experienced in some time – it was always comfortable and if it started to get too warm, the system cooled it down instantly.

The best part of the hotel experience was definitely the responsiveness of the staff. Marcela and Paula checked us in and were very professional and efficient. Marcela also was very creative in solving a copying problem that we had and handled it promptly and with a smile. Thank you, thank you! Gabriel was everywhere – he helped us with the meeting room setup on Sunday, and was serving in the restaurant on Monday, and servicing our breaks in the meeting room. I never had to ask more than once for anything and whatever it was showed up within minutes. The other staff in the restaurant were very attentive and pleasant especially Anna and Fanny.

All in all, this is one of the nicest Courtyards I have stayed in and I would definitely return given the chance!

  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
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    • Service
Helpful?
Thank mwsllc33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Boulder, Colorado
Level Contributor
13 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
4 of 5 bubbles Reviewed November 7, 2013

To be honest, there is not much to see in San Jose. Because I am rewards member we stayed at this hotel after arriving late one night before departing the next morning to Arenal. It is in a gentrified (that may sound snobby, but safety is nice) area of San Jose, and there is a guard at the gate 24/7. It is also close to shopping and restaurants, if that is what you are looking for when you travel here. All the restaurants are crappy American chains like Hooters, and Chilis etc.. so if you want authentic Costa Rican this isn't for you. Like I said, this is a place to stay that is safe, and has easy access to 27, which is the road you will most likely take to the beaches or up to a place like Arenal.

The rooms were nice and clean, and I believe they had free breakfast in the morning. I would stay here again, and probably will, while traveling through SJO. It is not extremely close to the airport, however. There is a courtyard that is literally across the highway from SJO where I have also stayed, but not as safe an area.

  • Stayed February 2013, traveled with friends
    • Value
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Helpful?
Thank DrBoulders
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Toronto, Canada
Level Contributor
15 reviews
8 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
3 of 5 bubbles Reviewed October 14, 2013

The front desk staff at this hotel are very friendly and helpful, and I thoroughly enjoyed the breakfast options each morning. I appreciate that they switch up the options a bit each day so it's not the same old stuff if you're there for awhile.

The not so great: the hotel is located along a highway, with nothing really around except a restaurant with Hooters as a featured property, and Costa Rica's largest mall on the opposite side of the highway. This is not the area for nightlife. But I'm told Escazu is a social hub in the San Jose area, I just never saw it.

I'll stay again, but only because it's cheap, and therefore my employer will probably insist on it.

  • Stayed July 2013, traveled on business
    • Value
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Helpful?
Thank David T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Adolfo_Carit, General Manager at Courtyard San Jose Escazu, responded to this review, October 16, 2013
Thank you for kind comments. Who told you Escazu is a social hub in San Jose is right, there are a lot of options for night life nearby the hotel. Half mile away is Jazz Cafe, just in front of the hotel in Plaza Itzcatzu you have two options, Mas Tkila and La Cabana, those are waking distance.
Please contact me during your next visit and will be happy to give you more options of night life in the Escazu area, and any information you might require.
We are looking forward to see you again.

Best Regards,

Adolfo
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Courtyard San Jose Escazu

Property: Courtyard San Jose Escazu
Address: Autopista Prospero Fernandez | Carretera Marginal Norte, Plaza Itskatzu, Escazu 10201, Costa Rica
Phone Number:
Location: Costa Rica > Province of San Jose > San Jose Metro > Escazu
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free High Speed Internet ( WiFi ) Free Parking Restaurant Room Service Shuttle Bus service Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
#2 Green Hotel in Escazu
#3 Family Hotel in Escazu
#4 Business Hotel in Escazu
#7 Romantic Hotel in Escazu
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Courtyard San Jose Escazu 3.5*
Number of rooms: 120
Official Description (provided by the hotel):
Located by Plaza Itskatzu, the Courtyard Escazu San Jose Costa Rica Hotel provides guests with a central location with quality accommodations and services that make business and leisure travel easy and relaxing while on a Costa Rica vacation. Spacious guest rooms feature Marriott's new bedding, free high-speed internet access and are tastefully decorated in colonial decor that reflect Costa Rica's distinctive cultural heritage and warm hospitality. This San Jose CR hotel is convenient for business travelers with a location that is near industrial parks, downtown businesses and corporate offices. When your meetings in Costa Rica are done, we are also within minutes of shopping and some of the best restaurants and nightlife in San Jose. If you are here on a relaxing Costa Rican vacation, you may also venture to nearby attractions such as Poas Volcano, rainforests and coffee plantation tours. ... more   less 
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Also Known As:
Courtyard Marriott San Jose Escazu Hotel Escazu
San Jose Courtyard
Courtyard San Jose Escazu Costa Rica

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