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“Poor visbility”
Review of Zuma Tours

Zuma Tours
Ranked #1 of 16 Tours in Montezuma
Certificate of Excellence
More attraction details
Attraction details
Owner description: Zuma Tours, your ocean experts in Montezuma since 1993, Tortuga Island Tour, Snorkeling, Scuba Diving, Water Taxi Boat to Jaco & Montezuma, Shuttle/Transfer Connections with Mal Pais & Santa Teresa, San Jose, Airport, Manuel Antonio, Dominical, Uvita, Sierpe. Also: Sport Fishing, Horseback Rides, ATV Tours, Canopy Tours, Surfing, Cabo Blanco and Curu reserves. Tours and transportation, Zuma Tours: a reliable and professional tour company.
Useful Information: Activities for older children
Reviewed June 24, 2013

We went on this trip to snorkle. Unfortunately the visisbility was zero. According to our tourguide it had been like this for a while. I do not understand why you do not mention this to your potential customers So you have a choice. For us Tortulla Island was not the main reason to do this tour. I realise this is personal and nature does her own thing. But it bothers me that the staff was familiar with the poor visibility and charged full prize and did not mention this while booking. Staff on the boat were very nice and helpfull.

Thank Blubje72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ZumaManagement, Manager at Zuma Tours, responded to this reviewResponded July 9, 2013

Dear, thank you for your feedback, and our apologies for the bad comunication, but you know on this wavy period from swells from the south affects the Nicoya Gulf, and the water conditions change a lot in short times or from one two days to other, some days we even dont run the tour for that reason, regards.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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345 - 349 of 533 reviews

Reviewed June 7, 2013

We used Zuma Tours for a trip to Tortuga Island (highly recommended) and for transport from Montezuma to San Jose via boat and van. Everyone we interacted with was friendly, competent and professional. Well run operation.

Thank Pbc315
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 29, 2013

We took advantage of the services Zuma Tours offers during our trip to Costa Rica. We arranged for a airport transfer on our arrival in Tabor, the Tortuga Island Tour, and then the Boat trip from Montezuma to Jaco. Each time we were met ON TIME by a friendly and smiling driver. The Vans were clean and comfortable, the drivers were safe and very knowledgeable. The Tortuga Island Tour, although a bit of a tourist trap was loads of fun. Cold drinks on the boat, we snorkeled and saw amazing fish, even saw dolphins! The food prepared for lunch was delicious. be warned though, Tortuga Island is a privately owned Island and operates as a business. there is no exploring beyond the beach, beach chairs have to be rented, and if you should need to use the bathroom - you must purchase something from the gift shop first. Yes, there is a cheesy gift shop on the island. Even still, We had a great time and were very impressed with the Zuma Tours staff and boats!.

Thank Mike R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed May 7, 2013

We had a fantastic time with Zuma Tours. We enjoyed the Tortuga Island tour and actually did it twice within our 4 week stay. The staff was excellent and the food and service were outstanding. We also used Zuma's water taxi which I have to admit is a lot better than going on the ferry which takes quite a bit longer and involves a one hour road trip to the ferry dock.

Thank Melissanv
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed April 23, 2013

We used Zuma tours to get us from Jaco to Montezuma in Costa Rica. As we were running slightly late for departure they were happy to hold the water taxi (speed boat) for a few minutes. The staff were friendly. I would fault them on safety though. While I was never actually worried about safety, they made no effort to brief passengers on what to do in an emergency. I enjoyed the ride on the speed boat, and while $40 for a one way journey is expensive, it beats the ground journey in time by about 5 hours.

Thank GarethKZN
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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