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“Horrible experience!!”

El Pinto Horseback Riding Expeditions
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Attraction details
Owner description: El Pinto Expeditions offers daily specialized private horseback rides,overnight moon rides and stays at our farm near Montezuma. The horses are family to us, so we love and take good care of them. They are well suited to trail riding, and we care very much about matching people with the right horse. Our speciality is beginner to intermediate level. Marvin gives instructions on techniques for safety & comfort for both the rider & the horse.
Useful Information: Activities for older children
Reviewed December 1, 2012 via mobile

The horses were not use to inexperienced riders. The trail was very rocky, my horse tripes three times. Trying to control the horse was horrible!! My horse stared to run and I was told to pull back on the rains to get him to stop or slow down and he bucked me!! Absolutely terrified. There was only one guide who was a small boy, spoke no English. The poor horses had saddle sores :-( I would not recommend this tour to anyone.

2  Thank ChelseyDYellowknife
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
ElPintoExpeditions, Owner at El Pinto Horseback Riding Expeditions, responded to this reviewResponded December 3, 2012

My name is Marvin Uva, owner and guide of El Pinto Expeditions. Lamenting your bad experience with your tour in Montezuma, I would like to clarify the fact that the tour you are referring to was not with me and my horses. I haven't been operating for the month of October and November, allowing my horses rest for the season. I believe you have been misleaded, Unfortunately this is not the first time that I have received negative reviews due to other inscrupulous people using my name to sell their tours. The well-being of my clients and my horses is top priority for me and I love my horses! Unike the company you went with, using the little boy as a guide, abusing clients and their horses, called Cabo Blanco Travelers (next to Chico's Bar). The owner's name is Gerardo Rosales Flores. I am not disputing your review I am only appealing to your sense of justice, knowing you would like to put the review where it belongs, not with El Pinto Expeditions. Thank you.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Reviews (109)
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44 - 48 of 109 reviews

Reviewed September 26, 2012

I live in Montezuma and own a hotel here, and we recommend El Pinto. We've never had a complaint. The owner, Marvin, has a great reputation here among the expert horse owner and riders in the area, as the horse tour operator who treats his horses, and his clients the best. I highly recommend El Pinto for any of his excursions.

1  Thank GeoffMcCabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed September 11, 2012

The last review only shows what a good guy he is, Marwin. The horses comes first, not the money and those are the people that you should like to support. That happened the day of the earthquake, 7.6, when one of his horses got hurt and he needed to wait for a veterinarian. Who like to go horseback riding then??? Well obviesly someone who do not care about horses. There are others to go with so why did Rosie not go with them??? Maybe because most things where closed after the earthquake, whitch is understandable for most people. Sorry to see that some people are so selfish. He is just the best to go with and to see his relation with his horses. I go with him every time I come to costa rica and I always will.

1  Thank Ammi M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 29, 2012

The first time I saw Marvin ride into town on his horse with his slouch hat, long hair, long boots and machete, I wondered If I was in the right century. He is an experienced horseman and tour guide having worked in other parts of Costa Rica and British Columbia as well. He hooked each of us up with a horse best suited to our skills before we set out. Since we went in rainy season, we traveled over beach sand, mud, rocks, up hills and down hills. He coached us on how to handle the horses through each of these challenges. He also shared stories about the local wildlife. I had heard that the El Pinto tours were the best, I can now understand why Marvin and his horses have such excellent ratings. Marvin shared with me that many tourists are concerned about whether or the snakes were poisonous. He said "They should be more concerned about the bugs than the snakes" and proceeded showing me the damage done to his horses by a stink bug that emits a caustic substance burning small areas on the horse.

Thank AdmiralJeff
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed August 26, 2012

It was super fun and the horses and guide were great. We were ill-prepared with our clothing though. Wear sunscreen, pants and real shoes!

2  Thank eslfoster
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

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