Decent house with a great view. Nearby staff limits privacy. Pool is great, but was not properly maintained.
--Nice outdoor eating and deck area.
--Well stocked with cookware, dishes, etc.
--The house comes with a printed guide to Montezuma, including maps and details on restaurants, activities, etc.
--Staff is very friendly.
--Water pressure and hot water were intermittent.
--Washer and dryer were non-functioning, and not hooked up (although the staff volunteered to do laundry for us).
--Exterior doors did not lock (there were three safes to store valuables).
--The internet access is very slow, not at all "high speed".
--Staff is very close by, living in a house just below Chez Mu. They do not speak any English. They come by frequently when you are away from the house (rather than at a specific fixed time every day).
--I got an ear infection on the last day of my visit. We checked the pool with the test strips in the house, and they came up blank for chlorine/bromine sanitizer. When the pool sanitation issue was brought up with the owner, he said that they do everything "by the book".
|How easy was it to book the property?||How helpful were the directions to the property?|
|How easy was key pickup/access to the property?||Overall condition of the property|
|Bedding & mattresses||Kitchen & utensils|
|Bathroom cleanliness||Other facilities & amenities|
The view is amazing and Carlos and Yahaira make sure to tend to your every need!
The cookware needs updating. (Not a reason to not stay)
Overall, we all enjoyed it immensely!
|Check in / front desk||Service|
|Young singles||Friends getaway|
|A romantic getaway||Families with young children|
|Families with teenagers||Tourists|