I agree with most of the five star reviews but have a few small items that prevent me from giving a five.
I booked direct with the resort and had no troubles, they arranged our transfer from Quepos air strip.
Arrival- WOW. Resort is beautiful and the staff are terrific. We loved meeting all the managers, guest service employees etc. we arrived at 11:00am and our room was ready right away.
Room- we booked the ocean breeze room(not suite). Ended up in room 202b. Probably the worst room on the property. It looks straight out on to the cart and walking path. No privacy at all! You could not even leave the drapes open because everyone could see in. After complaining to various levels of management we were relocated to a better room. 303b, same style. Way more private, looking out on jungle and some beach through the trees.
Service - mostly outstanding. All staff aim to please and will go above and beyond to satisfy. Having said this, on several occasions the service was very slow. Lunch took over an hour to arrive at our table, drinks on the beach took a long time and one day we did not receive any beach service at all. We did end up having to move rooms each day ( because we complained) but the staff made it very easy or us.
Food- IMO excellent. Nothing unusual but consistently good. Romantic dinner at the beach highly recommended!
Tours- we booked a private tour of Manuel Antonio ( tour guide Errsol) this was very good. Errsol is well informed, interesting and easy to understand. We enjoyed Errsol so much we booked a Hanging Bridges with him for the next day. This too was excellent. I enjoyed this tour more but there are less animals to see.
Spa- HD a couples massage -wonderful
Overall, we did love it minus the few items. We will return and will recommend to our friends.
- Official Description (provided by the hotel):
- Located within walking distance of Manuel Antonio National Park, Arenas Del Mar is an extraordinary beachfront and rainforest resort catering to travelers looking for more than the typical luxury hotel experience. Stunning, luxurious, and sustainable, our hotel has 38 rooms with exclusive beach and nature views, nestled in eleven acres of rainforest with private trails and two tree-shaded white sand beaches. Unique among the hotels in Manuel Antonio, our carbon-neutral property offers sustainable, luxurious lodging. As well, we are proud to be the first Costa Rican luxury hotel to have been awarded the Five Sustainability Leaf Award and a Five Star Award. With this stunning location and a myriad of personalized services, on-property activities and land and water-based tours catered for honeymooning couples and families alike, Arenas Del Mar is the perfect base for exploring on your Manuel Antonio vacation. ... more less
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- Also Known As:
- Arenas Del Mar Beachfront And Rainforest Resort, Manuel Antonio, Costa Rica Manuel Antonio National Park