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“Concierge Susan Made the Trip”
Night view of Casa de Agua
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Night view of Casa de Agua
view from the pool view from pool
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Very good
7 reviews
Night view of Casa de Agua
view from the pool
view from pool
view from pool
dining area
dining area
dining area
kitchen
kitchen
kitchen
bedroom
bedroom
upstairs
guest room
upstairs wraparound catwalk
upstairs mezzanine reading nook
master bedroom
main floor water feature
master
master
master bath
view from front door
guest room 2
guest room 2
guest room 2
living area
living area
living
living
living
entrance
night   view
front
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Overview
Rental Home -
5 Bedrooms, 5 Bathrooms, Sleeps 12
Manuel Antonio, Province of Puntarenas

Reviews from our community

Very good - based on 7 reviews
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Reviews from our community

Date | Rating
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English first
English first
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English first
WPKK
Flemington, New Jersey
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Concierge Susan Made the Trip”
Reviewed June 28, 2016 for a stay in June 2016
1
person found this review helpful

The concierge, Susan that came with the house was the best part of the whole vacation. She provided us transfers from the airport to the Tabacon then to Manuel Antonio. The driver, Roberto was fantastic and stopped at attractions along the way. Susan arranged all the tours (private catamaran, spas, zip lining) and found us alternative ones based on our wishes. She arranged for a private chef, Desiree who was fabulous. She went grocery shopping and stocked our kitchen. She even gave us the perfect tips the National Park. Our best meal was at Cafe Nicolas - the most delicious and right priced costa rican food. The house was beautiful and well maintained. The 2 bedrooms in the quest house had a separate entrance and worked okay as our children were adults. Susan acted as our personal travel agent, tour guide, event planner. I have never had someone take care of every detail so flawlessly. Upon arrival, She had a detailed itinerary by day for all our activities include the days where we did our own thing.

Date of stay: June 2016
How easy was it to book the property? How easy was key pickup/access to the property?
Overall condition of the property Bedding & mattresses
Kitchen & utensils Bathroom cleanliness
Other facilities & amenities Service
Liked best: Susan
Liked least: The separate apartment was not as I imagined
Traveling group: Extended Family
Your age range 50-64
Would you recommend this hotel to a friend?   Yes.
Recommended for:
Friends getaway Large groups
  • Was the property as advertised?
  • Would you recommend the location of this property?
  • Was it a good value for the price paid?
  • Did the property offer wi-fi/internet access?
  • Was your security deposit returned on time?
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
NinaRoble...
San Antonio, Texas
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 2 helpful votes
“Family Vacation”
Reviewed July 29, 2015 for a stay in July 2015
2
people found this review helpful

House is very pretty but also Very Deceiving on the advertising. First floor common area is not air-conditioned (kitchen, dining room, living area) even though they advertise as a Luxury Home. It is Very, very hot and uncomfortable.
The only saving grace was being able to jump in the pool to cool off. The pictures also make it look like the pool goes inside the house too but it does not.
We did have a few problems when we got there that we addressed to the Property Manager.
Ice maker and dishwasher did not work the entire time we were. Repairman came by to fix the ice maker and he said he could not fix it. So bags of ice had to be bought. I feel this was something that should have been checked out and fixed before we got there. The house leaks during a heavy rain and upstairs master bath leaks on dining room table.
I would look at other homes at mavrentals.com before renting Case de Agua.

Date of stay: July 2015
Traveling group: Extended Family
Would you recommend this hotel to a friend?   No.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management Response
Aug 11, 2015
Thanks for the review. Your feedback is greatly appreciated. We do apologize for any inconvenience you experienced during your stay as we do try to keep the homes we work with in the best shape possible. From time to time when dealing with appliance issues we run into problems getting replacement parts so we try to do all we can to make your stay as wonderful as possible such as bringing in ice everyday that the ice maker was not working and bringing in the maid extra hours to make sure the dishes were washed for you during the time the dishwasher was broken. Without your feedback regarding maintenance issues we would not have been able to address the problems you experiences as we wouldn't have known they existed so thank you once again and we do hope if you return to Manuel Antonio you will keep us in mind!
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Mickey238...
Boston, Massachusetts
Level 1 Contributor
3 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Surpassed Expectations”
Reviewed March 20, 2015 for a stay in March 2015

The house is gorgeous and conveniently located. Our house manager, Susan, was exceptional at making us feel comfortable, being responsive, and making sure we had everything to make our stay a success. Our maid, Carolina, arrived every morning and did an excellent job. The chefs, Olger and Iran, made delicious food. I really couldn't have asked for anything else. Highly recommended!

Date of stay: March 2015
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
2ruse
San Francisco, California
Level 5 Contributor
58 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 50 helpful votes
“enough space for all”
Reviewed September 15, 2014 for a stay in August 2014
4
people found this review helpful

our group was 5 women who didn't know each other that well - we were all friends of K, who was having a big birthday and found Casa de Agua for us
the house has 5 bedrooms and 5 bathrooms, so that reduced the potential for getting on each other's nerves a LOT
the decor is gorgeous and the living room's ceiling goes way way up - definitely a luxurious feel
note that 2 of the bedrooms are in a self-contained apartment downstairs, that does not get as much light as the quarters on the ground floor and the floor above - it was fine for us because we 2 felt free to go up and use the living room, upstairs kitchen, decks and pool, but those living downstairs may feel a little left out - also one of the bedrooms down there has no separation from the living room/kitchen
the house is not really close to any restaurants or shops, so you may want to rent a car (or use taxis, as we did)
the house and pool were meticulously cleaned each day except Sundays
the best part about the house is that you will see amazing wildlife literally in the backyard - sitting in the pool you can easily see sloths, toucans, iguanas and monkeys

Date of stay: August 2014
Traveling group: Friends
Would you recommend this hotel to a friend?   Yes.
Was this review helpful? Yes
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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2 guests
Adults2
Children0
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