We were initially shown room #3, garden view, when we checked in, but after seeing the room decided we could not stay in there - same reasons as a previous review. When I inquired at the front desk if there was a poolside room available, we were immediately given a poolside room which was lovely, except for all the ants in the rooms.
What I don't understand is why would they show us the lesser quality room when a better room was indeed available and could have been given to us initially upon check in? It was time consuming and frustrating to change rooms and we were extremely tired after driving 5 or more hours to get to Quepos.
We decided to leave one day early (we had booked for 5 nights and stayed 4 nights) and were not penalized for leaving early, so we complement the management on this.More
- Free Parking
- Breakfast included