The Suu Hotel
We stayed at The Suu hotel for 7 nights and have had mixed feelings about it. Pro: 1) There was an extremely helpful and friendly stuff, especially Jorge, the manager, and Paula. They helped our family a lot, even with things, which were beyond their responsibilities, such as contacting the rent-a-car company when our car got broken in the middle of the road from the airport to the hotel. Any of our requests regarding fixing some problems in the room have been completed quickly and accurately. 2) The cleanliness of our rooms (we had 2) were perfect. The turn-down service in the evening was another great touch. Con:1) The hotel is new and the construction was not completed; the design is amazing, but the comfort is not. The shower door in one of the rooms on the first day didn't open, and we had to call for the staff to repair it. The TV didn’t work in another room. The sliding doors to the closet got stuck in both rooms very often. 2) There were thousands of ants in one room on first day. 3) The key from the rooms often stopped working; we couldn't even get to our rooms on December 31 because the whole system was down. 4) The chef/cook at the restaurant is extremely slow; our first breakfast took 1 hour and the lunch took more than 1.5 hours, even with the diversity of the breakfast choices being very limited. 5) The road from the main building/pool to the hotel itself was very steep and had a scary feeling; it was like 60-70 degrees towards the bottom. 6) Elevator didn't work
- Official Description (provided by the hotel):
- Tucked in on the edge of the rainforest, and overlooking the expanse of the Pacific Ocean, Shana Hotel is the ideal hotel boutique escape in Manuel Antonio, Costa Rica. With clean lines and an open, airy feeling, there is little doubt that the casual yet chic decor of this sea-view jungle retreat is the perfect beach resort for those who want to quietly lounge in the sun, enjoy healthy gourmet cuisine in Shana’s own Bella Vista Restaurant Manuel Antonio, Costa Rica, self-indulge with spa services, and catch sight of local wildlife. With that premise in mind, the Shana Hotel provides visitors a fabulous selection of rooms, all with exceptional garden and ocean views. Choose from Superior or Deluxe Rooms, Junior Suites or pamper yourself in the Spa Lifestyle Suites & Residences, a 3 bedroom luxury units, full kitchen facilities and one with its own private infinity pool. Book today to start enjoying your dream Manuel Antonio Costa Rica romantic escape or family vacation getaway! ... more less
- Reservation Options:
- TripAdvisor is proud to partner with Hotels.com, Expedia, Booking.com, Orbitz, Priceline, Travelocity, Cancelon, Hotwire, TripOnline SA, HotelQuickly and getaroom.com so you can book your Shana By The Beach, Hotel Residence & Spa reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
- Also Known As:
- Shana By The Beach, Hotel Residence & Spa Costa Rica/Manuel Antonio