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“Beautiful but secluded location”

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Parador Resort and Spa
Ranked #9 of 46 Hotels in Manuel Antonio
Certificate of Excellence
Reviewed November 8, 2012

We just left hotel parador. It was a nice property, not on the beach as mentioned before, on a hillside forest overlooking ocean. We were upgraded on arrival to tropical room (given not many people around I think). We got to our room and lock didn't work so they switched our room. Rooms and property were clean. No insects, etc. when we used our shower in our 2nd room, it completely flooded floor, something with a defective shower head design (as noted in previous review) but first they tried to act like we didn't use our shower curtains properly (come on! we are 2 very educated people who know how to use shower curtains). They had us switch rooms again, upgraded again to a suite that was huge and beautiful (totally didn't need a separate living room and kitchen and thank god no probs with shower). We went on river rafting excursion (booked through hotel tour operator). that was a blast - iguana tours, level 3+ rapids, guides made it fun experience. We did manuel antonio park tour through the hotel again, but were disappointed. tour guide didn't really point out much and most things were spotted by others guides or other tourists. We went to hotel happy hour each evening with live music with piano man. This was fun. Piano man very nice and always smiling. We are vegetarians and so here is our experience for food - hotel breakfast was good spread, kept us full through morning excursions. We ate late lunch at the one place open at the hotel for lunch- veggie quesadillas were good, pasta with fresh veggies but bland. We ate dinner one night at hotel- veggie sushi was good, cannelloni was ok. We ate at Ronny's place one night for dinner to get some more authentic Costa Rican food, it was good. We ate sancho's one night for dinner and it had flavorful tex-mex food. The pool areas were nice, though we only used the one near the lunch restaurant. The staff were for the most part really nice. Just FYI, this area and hotel are kinda secluded so not much to do except chill. We tried to go out a few times, but things were closed. Maybe it's because it is still end of green season. Overall, we liked our stay and we recommend the hotel.

  • Stayed: November 2012, traveled with friends
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3  Thank Kirtana S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, Director of Sales at Parador Resort and Spa, responded to this reviewResponded November 13, 2012

Thank you for your kind review! Yes, during green season things are a bit slower, but in general the area is very laid-back, especially at night. Most of the excitement happens during the day with our tours—and they can be quite thrilling and fun! We will pass your comments about the tour guide on to our tour desk to find out what happened that day, since as a general rule our guides are all top of the line and spot an amazing number of animals on each trip. We’re glad you enjoyed the upgrades—the views are something else, aren’t they? Parador is definitely a place to come and relax, so we hope to see you back here on one of our lounge chairs with a view real soon!

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Reviewed November 8, 2012

My husband and I traveled with friends to Hotel Parador after purchasing a LivingSocial vacation package, and we could not have been more pleased with our stay at Hotel Parador! From the moment we arrived and were greeted with cold towels and a complimentary cocktail, our experiences at Hotel Parador far exceeded any of our expectations. We were upgraded to a Premium Room that had gorgeous views of the ocean. The hotel grounds and pools are beyond beautiful and incredibly lush and tropical, and there were monkeys everywhere! We cannot say enough about the fantastic hotel staff. They were incredibly helpful and welcoming and were one of the best parts of the trip. We traveled here in their off season, which we found to be a bonus. The resort was quiet and the few scattered rain showers never prevented us from any activities. The food and restaurant choices here are somewhat lacking and is the only negative we have about Hotel Parador. However, they have a good breakfast buffet, fantastic happy hour, and delicious drinks! We went on a guided rainforest tour, whitewater rafting on the Naranjo River, got a couples massage, and rented kayaks and snorkels at the beach down the road. All of which we would highly recommend! Overall, this trip was absolutely wonderful, and we would highly recommend Hotel Parador!

Room Tip: The Premium Rooms on the 4th floor have gorgeous views of the grounds and ocean!
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  • Stayed: November 2012, traveled as a couple
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1  Thank j_lestor
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 7, 2012

The hotel is one of the top notch hotels in the area according to our driver from the airport. The hotel itself was great and the rooms were wonderful. We were greeted with a lovely drink upon our arrival. The views from the property are just amazing. We were there during the green season so it was pretty deserted except for a handful of guests. I would recommend getting a suite room if you can. The suites are located in a separate building w/ a jacuzzi on your own private balcony. The room was pretty top notch.

Breakfast was really great with lots of different foods and drinks offered. The lunch menu was pretty decent also. Not sure if its just during the green season or what, but dinner at the restaurant in the hotel was pretty disappointing. The food wasn't that great and it was pretty expensive considering. Better bet to have a late lunch and then catch the happy hour at the bar.

There is a trail to the beach about 200 meters down the road. The trail is a bit rough at some parts, but the beach is pretty isolated. It would have been great to explore the area a bit as there were some interesting places to eat on the main road, but they were pretty far to walk to. There is a hotel shuttle that takes you to Manuel Antonio and back, but it would have been great if they made a stop in between the two locations for people to explore the area.

It was raining pretty hard 2 of the 3 days we were there so we stayed in and relaxed. The area is probably more exciting during the dry season, but since we went during the green season, it was pretty empty.

Room Tip: The suites have a really great view of the property, especially if you're on a higher floor.
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  • Stayed: October 2012, traveled as a couple
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5  Thank Ying S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, Director of Sales at Parador Resort and Spa, responded to this reviewResponded November 13, 2012

We love the green season, too, as things slow down a bit and we’re able to catch our breath—at least a little! The view from the suites is really unbeatable and there’s nothing like enjoying it from your Jacuzzi. We’re sorry you didn’t find our menu to your liking; did you have a chance to visit our other restaurants for dinner? We have a pretty extensive choice of dishes, hopefully you found something that caught your fancy. Manuel Antonio, by the way, is pretty laid back year round, so you really didn’t miss much. The excitement is in the beauty of the nature that surrounds us and in our many tours—especially with our star guide, Elias. We hope to see you here again soon, in any season!

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Reviewed November 6, 2012

I recently took a trip to Quepos and stayed at the Hotel Parador for 4 nights. While I was there I used many of the services ranging from the activities desk to arrange my various activities for each of the days, to using the spa, walking the natural trail on the property, and the pool.

Breakfast was included in with the room and was plentiful. And the food I experienced for other meals was flavorful.

The hotel provided shuttle service to and from Manuel Antonio park, but when I need assistance in getting dropped off in route to the park, they were happy to accomodate my request.

The staff was very friendly and helpful, including providing an assortment of recommendations on activities. The gift shop/sundaries was well stocked and I even was able to get a few great gifts.

The room was very clean and comfortable and while it was a garden room, I was able to see plenty, as well as hear various sounds of the area.

In addition to everything else, given the hotel is situated close to the Manuel Antonio park, they are very intune with not just the normal hotel water preservation efforts, but the larger eco-preservation initiatives.

  • Stayed: October 2012, traveled solo
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1  Thank SandyDM72
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed November 5, 2012

We like to have drinks by the pool every years we visit. The cocktails are very yummy and the view is outstanding!!! Nice gift shop too! The hotel is very clean and nice. Looked like they service a buffet for breakfast. See you next time for drinks!!!

  • Stayed: July 2012, traveled with friends
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Thank Don B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, Director of Sales at Parador Resort and Spa, responded to this reviewResponded November 13, 2012

Did you get a chance to enjoy our breakfast buffet?

We hope you did! We pride ourselves in the “yummy” selection of fresh fruit, freshly prepared omelettes, waffles and much more—just as tasty as our drinks! And we agree: the combination of good cocktails and a beautiful view is unbeatable. ¡Pura Vida!

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Reviewed October 26, 2012

As far as locations go, it would be hard to beat this hotel. The setting is pristine - you're on the edge of the rainforest overlooking the ocean. You feel like you're surrounded by forestry, which is great. The caveat is that there is no beach here. It's more like a cliff. You can walk 200 mtrs down the road and then 200 mtrs down a path, and get to something akin to a beach - but it's really a cove. If you're hoping for a "beach vacation," where you can lay on a sandy beach and be waited on, this is not the place for you. But otherwise the setting is gorgeous. Now on to the disappointing part. I was with a very large group (about 40). The staff seemed totally overwhelmed, especially when it came to dining - which is important, because this hotel is pretty isolated (you will need to drive in order to get to Quepos, the nearest town). On almost every occasion the service was lacking. It took a few times for them to get orders correct, and at times the wait staff was pretty rude. Probably the most annoying quirk about the place is their fixation on providing room numbers every single time you ordered a drink. They would ask for your room number before they actually delivered the drink. This is not a cheap hotel, and the people who stay here are not the kind of people who would walk a tab. But they really made you feel like you were! When I checked out of the hotel (again, another ridiculous inefficiency, in this day of express checkout), they asked if I had taken anything from the mini-bar in the room. I said that I took a bottled water the night before. The guy at the front desk made me wait while he called maid service to confirm that this was all I took! He literally made me wait for 5 minutes while they called him back. He was already about to charge my card about $700 for drinks/dinners I had put on the room during my stay, and he made me wait to confirm whether I had more than the bottled water (the contents of the mini-bar were were pretty modest, probably no more than $15 worth of stuff). It was offensive and ridiculous - again, treating guests like they're dishonest is not the final impression a hotel wants to leave. There were parts of the hotel that needed to be fixed. The hot tub wasn't working, and there were tiles missing from the swimming pools. The shower flooded the bathroom floor (some kind of design defect with the shower), and it was difficult to lock the sliding door that led to the patio. We asked for extra towels to address the shower situation, and they arrived only after having to request them 3 times. It's unfortunate that the hotel seems pretty poorly run, especially given its amazing location. If I returned to the area I would stay in another hotel in the area.

  • Stayed: October 2012, traveled on business
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1  Thank mreichek
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, Director of Sales at Parador Resort and Spa, responded to this reviewResponded November 13, 2012

Dear guest,

We are glad you enjoyed our spectacular location—it’s definitely one of our calling cards—and we thank you for pointing out some details that we will definitely look into. We apologize you had a less than stellar experience with our service, as we strive to always offer nothing less than the best. Please know that myself and our groups coordinator were always on hand and checking in to take care of any issues, and we would have been more than happy to do so during your stay so as to ensure your final impression was a positive one. Should you come back to Quepos we hope you will give us the opportunity to make it right.

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Reviewed October 24, 2012

First let me start by saying that my husband and I visited CR for 9 days. Manuel Antonio was the last stop before San Jose and we didnt book a hotel due to it being green season-even though I really wanted to but my husband wouldnt let me. Thank god because the place that I wanted was a dump. We visited and toured six or seven hotels in the area and even though they were offering very low rates none compared to the Parador. The Suites is the way to go. It is the newest part of the property with its own pool and a fantastic view. The staff was amazing, very attentive and friendly. They have a private nature trail and a beach right on their property. The room was absolutely beautiful with a jacuzzi on the balcony and a fantastic view of the pacific ocean. The room was top notch, very clean and the bed was super comfy! We saw two types of monkeys and all sorts of birds. The only bad thing i have to say is the food was ok...but the drinks were great!

  • Stayed: October 2012, traveled as a couple
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Thank laurenm1971
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jrodriguezarroyo, Director of Sales at Parador Resort and Spa, responded to this reviewResponded November 8, 2012

We’re so glad you took a chance on us! Our guests love staying in Las Suites, with the amazing views and the privacy, it’s a winner all the way around. We’re sorry the food wasn’t to your liking—did you get a chance to try all of our restaurants? We have a very varied menu from sushi to steak and, of course, fresh seafood. As for the cocktails: ¡salud! We hope you enjoyed them with a side of sunset 

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Additional Information about Parador Resort and Spa

Address: PO Box | Punta Quepos, Manuel Antonio, Costa Rica
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Kitchenette Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#2 Top resorts Hotel in Manuel Antonio
#4 Spa Hotel in Manuel Antonio
#4 Luxury Hotel in Manuel Antonio
Price Range: $188 - $389 (Based on Average Rates for a Standard Room)
Hotel Class:4 star — Parador Resort and Spa 4*
Number of rooms: 121
Official Description (provided by the hotel):
Welcome to Parador Resort & Spa, Costa Rica’s premier eco-luxury resort. Sitting high above the Central Pacific coastline, this award-winning hotel is built on 12 acres of rainforest in beautiful Manuel Antonio, just minutes from Costa Rica’s best beaches.Known for its dedication to preserving and protecting Mother Nature as well as its first-class amenities, Parador offers a long list of activities for your enjoyment and a staff ready to accommodate your every need. Experience inspired cuisine. Take a walk along a white sand beach. Swing through the rainforest canopy. Or simply relax and take in the view from your splendid suite. It’s all about responsible luxury, pura vida style. Parador Resort & Spa… Where Green Is More Than Just A Color. ... more   less 
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Also Known As:
Resort Parador
Parador Resort And Spa Costa Rica/Manuel Antonio

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