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Hotel Casitas Eclipse
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Reviews (238)
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43 - 48 of 238 reviews
Reviewed December 30, 2012

When one arrives and walks from reception to our rooms, the well landscaped and maintained outside appearance gives one the idea that we are in an upscale hotel.
Once we insert the key into the lock and try to open the door the questions begin.
We had two rooms, bath, and kitchenette. All looked like they belong to the 1970s.
It was clean, well made up and the beds were fine, but the room just looked old.
The two major problems were the A/C - old and super noisy.
As the power in the city kept going out, the A/C would stop and not come back on.
Maintenance arrived and fixed this problem.
The shower ran all night, no way to turn it off, we could not hear it due to the A/C noise.
Our concern with this facility and too many locations in Costa Rica was the lack of internet throughout the facility.
After full days, we have to do our writing in the evenings to submit our material to the Internet late at night.
The hotel had internet at the bar and reception. One required us to walk 150 and the other 250 yards, in the DARK.
With the power constantly going out, the bar router was often out. Reception had no clue on how to reset theirs.
We ended up being the tech support - troubleshooting, unplugging, resetting and rebooting.

Room Tip: Check the rooms (A/C and shower water) before agreeing to the lodgings.
  • Stayed: December 2012, traveled with family
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Thank vicbrasil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
CasitasEclipse, General Manager at Hotel Casitas Eclipse, responded to this reviewResponded January 1, 2013

Dear Vicbrasil, first of all Happy New Year, and we wish you had a great time in our country!
Our hotel have been built in the mid 90's, in a simple but elegant Mediterranean style. As every hotel in the world - near the sea, and far from suppliers -, we have some issues... specially with electronic equipment. No excuses, just the way things are.
We are doing our best to improve our quality and services, and we really appreciate your comment.
Hopefully in a future visit of yours, we will have resolved all these issues.

Thank you again,
Hotel Casitas Eclipse Staff

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed December 21, 2012

During our trip across Costa Rica we spontaneously decided to spend one night in Manuel Antonio. We did not look for hotel before and we just selected Casitas Eclipse because of its nice location on top of a hill overlooking the ocean. The hotel was almost fully booked but we could get a nice, large room with view on the forest and close to the second swimming pool (really nice!). I do not know if we were particularly lucky or if it is a policy of the hotel, but we got a nice discount on the stay (ask for it, you might be lucky too!). The staff was friendly and helpful with some sightseeing tips. The restaurant of the hotel was quite disappointing, though: a pretty expensive Italian restaurant with a very poor service. Overall, Casitas Eclipse has a good price/quality ratio and is very convenient to explore Manuel Antonio.

  • Stayed: November 2012, traveled as a couple
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3  Thank Claudia C
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 20, 2012 via mobile

Highlights-So the staff was amazing. The front desk lady was super nice. When my tour ran late she let me check out thirty minutes late with no charge. When my a/c was broken, maintenance had it fixed within ten minutes of my call. They even came to help.me when I thought I locked my bag in the safe. Also, there is wildlife everywhere and the grounds are very well maintained.

Lowlights-rooms smell SOOO bad of mildew. The shower head was covered in black stuff making water only come out of certain holes. The seals around the wood and walls is coming apart. The sink water never got hot and the shower knobs are backwards. There also is no WiFi in the rooms.

  • Stayed: December 2012
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Thank deje1984
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012

Highlights - Iguanas greeted us most mornings. Howler monkeys right outside our window. Close bus stop and cheap bus ride to Manuel Antonio Public Beach with a short walk to the park entrance. That being said, none of that was due to the hotel or it's staff.

Lowlights - We asked for face cloths at the front desk. We were sent back to our room to wait for them but they never came. We asked for a fitted sheet that stayed on the bed (who wants to sleep DIRECTLY on a bed that so many others have slept on?!) that didn't happen. We improvised with sheets from another bed. Broken toilet seat, cracked windows, and worn out and moldy fixtures ....

There are so many hotels in the area others should be considered.

  • Stayed: November 2012
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Thank SteamyRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed December 1, 2012 via mobile

Highlights - Iguanas greeted us most mornings. Howler monkeys right outside our window. Close bus stop and cheap bus ride to Manuel Antonio Public Beach with a short walk to the park entrance. That being said, none of that was due to the hotel or it's staff.

Lowlights - We asked for face cloths at the front desk. We were sent back to our room to wait for them but they never came. We asked for a fitted sheet that stayed on the bed (who wants to sleep DIRECTLY on a bed that so many others have slept on?!) that didn't happen. We improvised with sheets from another bed. Broken toilet seat, cracked windows, and worn out and moldy fixtures ....

There are so many hotels in the area others should be considered.

  • Stayed: November 2012
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Thank SteamyRay
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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