We noticed that you're using an unsupported browser. The TripAdvisor website may not display properly.We support the following browsers:
Windows: Internet Explorer, Mozilla Firefox, Google Chrome. Mac: Safari.

“Sanctuary”

Best prices for -
Check In mm/dd/yyyy Check Out mm/dd/yyyy
Prices are for 1 room, 2 adults
Show Prices
Compare best prices from top travel sites
and 10 more sites!
The Preserve at Los Altos
Ranked #11 of 46 Hotels in Manuel Antonio
Certificate of Excellence
Reviewed September 20, 2013

The accommodations at Los Altos and friendly staff made our first trip to Costa Rica very special. The great views and high-end condo exceeded our expectations, and all of the staff from the front desk to the Karolas bar and restaurant to housekeeping, made us feel welcome each day. At our first breakfast, my daughter mentioned that she had a strawberry allergy, and the Karolas staff remembered this small but crucial detail for the remainder of our stay. The front desk staff arranged all of our excursions including the canopy and ATV tours and was very willing to assist us in our other activities. Caesar in particular was very helpful and should be recognized as a excellent ambassador for Los Altos. Very happy with all of the staff members. Looking forward to our next visit.

Stayed: September 2013, traveled with family
Thank D K
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded January 2, 2014

We are looking forward to your next visit as well! We are so very happy that your stay at Los Altos exceeded all expectations. We have passed along your kind words to our staff, especially your glowing review of Caesar's hard work. Thank you for taking the time to write a review of your stay with us.

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Write a Review
Reviews (543)
There are newer reviews for The Preserve at Los Altos
See the most recent reviews
Traveler rating
Traveler type
Time of year
Language

332 - 338 of 543 reviews

Reviewed September 16, 2013

My girlfriend and I made a quick trip to Manuel Antonio and booked this hotel primarily due to the positive reviews, we checked the hotel website before booking it and expected to get a very nice room, etc. However, when we arrived and were taken to our suite, quite frankly we were amazed, the suite was substantially larger and better appointed than what we expected. The hotel grounds are beautiful as well and the front desk personnel were extremely helpful and accommodating.

  • Stayed: September 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank Mandarin01
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded January 2, 2014

Thank you, thank you, thank you, for the kind words regarding our staff as well as your positive response to everything else. We are thrilled that we were able to surpass your expectations!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 12, 2013

My husband and I love modern spaces so Los Altos worked perfectly for us. It did help that we had more space than we knew what to do with. The rooms are tastefully decorated and the view is amazing. The pool area is great as well. The breakfast was lacking but lunch and dinner were great. However, the property did not feel as luxurious as 5 star properties usually do. I would highly recommend it anyone looking for a more space than the usual hotel room option.

  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
2  Thank NYCTripper_11
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded January 2, 2014

We'd have to agree, the view is amazing! That said, thank you for taking the time to write a review of your stay with us. We certainly hope to have you and your husband back on your next visit to Costa Rica!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 3, 2013

We had two couples so we took the two story penthouse suite and loved it. Had we taken just two above average rooms it would have cost us more. We loved the place--plenty of rooms, huge kitchen and superb staff. We ate often at the adjoining restaurant and had good (but not exceptional) breakfasts. I would highly recommend this place and would gladly return to it.

Room Tip: All the rooms seemed great. If you go with a family or another couple then check out the suites. Th...
  • Stayed: August 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Robert F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded September 4, 2013

A wonderful review of a perfect stay -- we can't thank you enough for taking the time to write in a review of your stay with us. For an experienced traveler such as yourself, we are thrilled that we hit all the right notes, from the spacious accommodations to our restaurant. Please let us know when you're returning. Can't wait to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

I have nothing but amazing things to say about Los Altos!

Everything was amazing here from the staff's attentiveness and friendliness, to the gorgeous modern rooms, to the delicious food, to the wide variety of spa treatments!

As so many others have said, the hotel is in an amazing location, with the most luxurious rooms and beautiful views from every room! The staff was extremely attentive, helpful and incredibly friendly. the reception desk makes all arrangements/reservations for activities, restaurants and local transportation. The hotel restaurant, Karolas, exceeded my expectation. I looked forward to waking up every morning to eat my delicious Costa Rican breakfast (included!) Every meal I ate at Karolas was memorable. The amenities at Los Altos were also exceptional - a fitness center, free wifi, a beautiful infinity pools with amazing views and onsite bar with the most incredible drinks you will ever have and a lovely spa.

Los Altos provided an experience I will never forget! I had a wonderful stay and would recommend Los Altos to anyone looking to book a hotel in Manuel Antonio.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank PuraVida1818
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded September 4, 2013

This is the kind of review that makes us feel absolutely joyful! We are so happy that you had such a magnificent and meaningful stay with us. For all the hard work we put into creating the perfect guest experience we love when guests feel that everything -- from the accommodations to the staff to the meals at Karolas to the infinity pool -- works seamlessly together. It was a pleasure to have you at Los Altos and we certainly cannot wait to see you again!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed September 1, 2013

Everything about my stay at Los Altos was perfect. At arrival, I was greeted by extremely friendly staff. My friends and I were given a welcome drink and a wet towel, which was wonderful considering we had been traveling all day. We were then brought up to our room, a very large, modern apartment style- 3 bedrooms, 3 bathrooms, 3 terraces, full functional kitchen, I felt at home right away. The infinite pool was incredible, and the other guests at the hotel were also very friendly. The staff was always nearby, and we ordered several drinks so we were always very grateful for that. My friends and I had booked a massage, and it was everything I was expecting and more.I highly recommend Los Altos, it was one of the best hotel experiences I had ever had.

  • Stayed: August 2013, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank lxpx89
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded September 4, 2013

Thank you for writing such a thoughtful review of your stay with us. We always appreciate hearing from our guests that it's the small details that leave the largest impact. We certainly understand how tough it can be sometimes to travel from place to place in Costa Rica and we feel passionately about making our guests feel instantly at home at Los Altos. We are so happy that our amenities and staff attentiveness exceeded your expectations. Hope to see you and your friends again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed August 28, 2013

My family and I had the pleaure of spending a week in Manuel Antonio, Costa Rica and were lucky to have discovered Los Altos Beach Resort and Spa. The property was absolutely beautiful and there are no words to properly describe the level of service and professionalism of every one of their staff members. Efrain, the Reservations Manager, along with all the staff at the property were knowledgable, enthusiastic and courteous.

My family and I travel quite a bit and few hotels can compare to Los Altos. We will most definitely be planning another trip to Costa Rica in the near future and Los Altos will be our Home away from Home

Room Tip: Every room is beautifully decorated and the view is breathtaking
  • Stayed: July 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank Maria F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LosAltosResort, Guest Relations Manager at The Preserve at Los Altos, responded to this reviewResponded September 4, 2013

As our mission is to create a home away from home for guests, we are thrilled that we were able to live up to this goal as well as your expectations. The hotel industry is a competitive industry in general and especially so in Manuel Antonio, so we can't thank you enough for taking the time to write in a review that highlights what we aim to do for all of our guests, provide them with beautiful accommodations and personalized and attentive service. We will definitely pass along your kind words to Efrain and the rest of the staff. Thank you again for choosing to stay with us, and of course we hope to see you again soon!

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Hotels you might also like...
Travelers also viewed these Manuel Antonio hotels
0.8 mi away
Gaia Hotel & Reserve
Gaia Hotel & Reserve
#3 of 46 in Manuel Antonio
1,581 reviews
0.2 mi away
Tulemar Resort
Tulemar Resort
#2 of 46 in Manuel Antonio
1,269 reviews
0.6 mi away
Makanda by the Sea
Makanda by the Sea
#16 of 46 in Manuel Antonio
564 reviews
Show Prices
Show Prices
Show Prices
0.7 mi away
Shana By The Beach, Hotel Residence & Spa
0.2 mi away
Hotel Si Como No
Hotel Si Como No
#8 of 46 in Manuel Antonio
1,478 reviews
0.1 mi away
La Mariposa Hotel
La Mariposa Hotel
#15 of 46 in Manuel Antonio
1,424 reviews
Show Prices
Show Prices
Show Prices

Been to The Preserve at Los Altos? Share your experiences!

Write a Review Add Photos & Videos

Additional Information about The Preserve at Los Altos

Address: Kilometer 4 on road to Manuel Antonio National Park, Manuel Antonio 6350, Costa Rica (Formerly Los Altos Beach Resort & Spa)
Phone Number:
Location: Costa Rica > Province of Puntarenas > Manuel Antonio
Amenities:
Bar / Lounge Beach Business Center with Internet Access Fitness Center with Gym / Workout Room Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Children Activities (Kid / Family Friendly) Kitchenette Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
#5 Luxury Hotel in Manuel Antonio
#6 On the Beach Hotel in Manuel Antonio
#6 Spa Hotel in Manuel Antonio
Price Range: $253 - $837 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — The Preserve at Los Altos 4.5*
Number of rooms: 28
Official Description (provided by the hotel):
Bold in presence; playful in personality. Los Altos Resort and Spa is Manuel Antonio's premier laid back luxury boutique resort. The Los Altos aesthetic represents a sensitive integration between tropical authenticity and modern amenities. We offer 28 gorgeous private residences, each boasting a vivid Pacific Ocean view through floor to ceiling windows. Also, for a luxury resort in the heart of Manuel Antonio, our rates are very reasonable. Very reasonable, and you get a lot out of us, which we're happy about. We like to keep things simple. ... more   less 
Reservation Options:
TripAdvisor is proud to partner with Travelocity, Expedia, Booking.com, Hotels.com, Orbitz, Priceline, Cancelon, Cheap Tickets, Agoda, Hotwire, TripOnline SA and Evoline ltd so you can book your The Preserve at Los Altos reservations with confidence. We help millions of travelers each month to find the perfect hotel for both vacation and business trips, always with the best discounts and special offers.
Also Known As:
Los Altos Beach Resort And Spa
Los Altos Beach Hotel Manuel Antonio National Park
The Preserve At Los Altos Costa Rica/Manuel Antonio

Is This Your TripAdvisor Listing?

Own or manage this property? Claim your listing for free to respond to reviews, update your profile and much more.

Claim Your Listing