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“Definitely not "The Place" you want to stay ...” 1 of 5 bubbles
Review of Hotel The Place

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Hotel The Place
Ranked #5 of 9 Hotels in Mal Pais
Certificate of Excellence
Baltimore, Maryland
1 review
common_n_hotel_reviews_1bd8 4 helpful votes
“Definitely not "The Place" you want to stay ...”
1 of 5 bubbles Reviewed May 13, 2013

Long story short - "The Place" does not live up to its name or its website. We stayed in The Villa & it was anything but luxurious. Baby ticks, crabs, and lizards to name a few of the fun encounters. It rained the first night and the entire living room area was flooded. It is a shame because it has wonderful potential. The owner is not even present to properly run and oversee the operations. We were very disappointed all around and found another hotel for the remainder of our visit.

  • Stayed April 2013, traveled with family
    • 2 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 1 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
4 Thank 410girl
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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159 reviews from our community

Traveler rating
    94
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    14
    9
    7
See reviews for
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Rating summary
  • Sleep Quality
    4.5 of 5 bubbles
  • Location
    4 of 5 bubbles
  • Rooms
    4.5 of 5 bubbles
  • Service
    4.5 of 5 bubbles
  • Value
    4 of 5 bubbles
  • Cleanliness
    4.5 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (22)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Russian first
  • Spanish first
  • Any
English first
Lansing, Michigan
Level Contributor
7 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed May 7, 2013

Hotel the Place is a perfect stop in Mal Pais. The decor is comfortable and hip. The pool is beautiful and the staff is so sweet. The standard room was just perfect for us and we felt so safe. Breakfast and coffee every morning in the coolest open air surroundings was exceptional. The hotel is just a short walk from the town and beaches. This is definitely a place that we will return to for years to come. The coolest home away from home.

  • Stayed May 2013, traveled with family
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 3 of 5 bubbles
      Sleep Quality
    • 4 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank Kim M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
asbury park, nj
Level Contributor
6 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
3 of 5 bubbles Reviewed April 7, 2013

Let's look on the bright side first ... great coffee, immaculate pool, walking distance to the beach, and definitely affordable! But what do you really want in a hotel? For us, the beds were too hard, it wasn't a comfortable night's sleep. The bed skirt was dirty, it looked like it hadn't been replaced in years. Thank god the sheets were decent. The shower was burning hot one minute and freezing the next. The drain was clogged so the water pooled up while you were showering. Overall, if you have a family and you're looking for something affordable… this is your place. But if you're looking for something on the nicer side, look elsewhere!

  • Stayed April 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 3 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
Thank nicole s
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ashland, Oregon, United States
Level Contributor
21 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 8 helpful votes
5 of 5 bubbles Reviewed March 11, 2013

First there is the swimming pool. It is the perfect temperature for human beings. Then there are the well-placed bungalows, and the proximity to the little town. Everything was perfect. It's a chore to get there, what with the roads being dusty and rutted, but once there, we could really unwind. We frequented "The Bakery" about 2 blocks away. Actually, we ate every meal there. Try the chocolate bomb. The Place is a sweet experience and we recommend it.

Room Tip: Not a bad one
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  • Stayed March 2013, traveled as a couple
    • 5 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 4 of 5 bubbles
      Cleanliness
Helpful?
Thank Cindy P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
London, United Kingdom
Level Contributor
21 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 40 helpful votes
3 of 5 bubbles Reviewed March 11, 2013

I found the hotel good on some counts and less so on others. The low point was the welcome- when we arrived (really tired) it was swiftly explained that breakfast wasn't included (we booked via booking.com and thought we were splashing out so it was disappointing). Also we were told the charge for lost keys was $100- apparently lots of people lost keys on the beach so this was understandable, but all in all these things didn't mean any kind of warm welcome, more like arriving to a bit of a downer. The french doors in our bungalow didn't open- some key problem- so could only use the side door.
The place is incredibly dusty - all over the dining and pool area because its next to the dirt road- a hotel further from the road may be better. To its credit the dining area and pool were otherwise lovely with lots of bed and sofa areas. The room itself was lovely too- beautifully and tastefully decorated in good condition- prepare yourself for only a curtain separating bedroom and toilet for those with modesty issues!
Another low was that we had to leave in an emergency due to bereavement, and though staff kindly let us briefly call abroad on their phone, there was no question of paying only for the nights we had stayed- we had to pay for all the nights we had booked for. Again understandable- it is a business- but not kind. Overall a mixed experience.

Room Tip: as far from the road as possible
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  • Stayed March 2013, traveled as a couple
    • 3 of 5 bubbles
      Value
    • 3 of 5 bubbles
      Location
    • 4 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 2 of 5 bubbles
      Service
Helpful?
Thank fipet73
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
theplace, Manager at Hotel The Place, responded to this review, March 22, 2013
Dear Customer

Please be aware of that when you book over a booking site and not directly over the hotel your contact partner is the booking site with their cancellation policy. For safety reasons we do explicitly tell our clients not to take the hotel keys to the beach. Unfortunately in your case we had to change all the locks of the room. We also would like to mention at this point that the reception was opend outside the opening hours by our staff so you can make an international telephone call which was
not settled by you when leaving the hotel.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London
Level Contributor
94 reviews
30 hotel reviews
common_n_hotel_reviews_1bd8 64 helpful votes
5 of 5 bubbles Reviewed February 18, 2013

We arrived in Mal Pais after spending 4 nights in Nosara. If you are planning on taking this route I absolutely recommend that you stick to the coastal "roads" and ignore the boring tar sealed road that cuts through the centre of the peninsula. This journey is one of my most memorable and includes driving through several rivers, through loads of lovely lush jungle and even a little spell driving along the beach.

Anyway, my fiancée and I initially booked for 5 nights at "The Place" but we ended up staying on for 7 due to feeling so at home and relaxed during our stay.

Our extremely positive experience started off when the very friendly owner almost insisted that we knew each other and continued when we were introduced to Franck and Estella, both of whom were extremely friendly and helpful.

Just as we were checking in, Franck informed us that as we were staying for 5 nights, the owner had upgraded us to the very lovely villa! It was perfect for relaxing, very spacious and included a kitchen, meaning we could make our own meals, something we weren't expecting.

The pool and bar area are like a little slice of Ibiza complete with Cafe del Mar soundtrack and was also a great place to relax. It feels almost engineered to bring on cravings for cocktails and soaking up the sun.

I find it a little crazy that people are complaining about ants and other wildlife invading the bungalows and other areas! What do you expect? The accommodation is amongst the jungle so this is their domain and to be expected. If you want somewhere free of native insects etc then go and stay somewhere clinical away from the jungle or embrace the little guys!

We found it quite hard to find nice, clean and relatively stylish lodgings at an affordable price when in Costa Rica and this place ticked all the boxes. It is also well placed for the great surf beach at Carmen. We'll definitely return if we find ourselves back in Costa Rica.

Room Tip: Stay longer and see if you also receive the free upgrade to the villa :)
See more room tips
  • Stayed February 2013, traveled as a couple
    • 4 of 5 bubbles
      Value
    • 5 of 5 bubbles
      Location
    • 5 of 5 bubbles
      Sleep Quality
    • 5 of 5 bubbles
      Rooms
    • 5 of 5 bubbles
      Cleanliness
    • 5 of 5 bubbles
      Service
Helpful?
1 Thank JamesHarrison
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Oslo, Norway
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
2 of 5 bubbles Reviewed February 2, 2013

Stayed here 1 night 30dec 2012 with my girlfriend.
The room was ok but overall a bit dirty and the bathroom did only have a shower curtain as a door.
For 90$ a night and 200$ deposit i expected more.
The deposit took over 1 month and 2 calls to the hotel to get back and its still around 12 $ short.

The positive things:
The guy that work there was very helpful and friendly and the breakfast was nice!

  • Stayed December 2012, traveled as a couple
    • 2 of 5 bubbles
      Value
    • 4 of 5 bubbles
      Location
    • 2 of 5 bubbles
      Sleep Quality
    • 2 of 5 bubbles
      Rooms
    • 2 of 5 bubbles
      Cleanliness
    • 3 of 5 bubbles
      Service
Helpful?
1 Thank E J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel The Place

Property: Hotel The Place
Address: 200 mts from Hotel Frank's Place direction Mal Pais, Mal Pais, Costa Rica
Location: Costa Rica > Province of Puntarenas > Mal Pais
Amenities:
Bar / Lounge Free High Speed Internet ( WiFi ) Free Parking Swimming Pool
Hotel Style:
#3 Family Hotel in Mal Pais
Price Range (Based on Average Rates): $
Hotel Class:3.5 star — Hotel The Place 3.5*
Number of rooms: 9
Official Description (provided by the hotel):
Hotel The Place is within short walking distance to the main beach Playa Carmen,in close proximity to the center of town with easy access to shops,restaurants and banks. The hotel features standard rooms, bungalows and a vacation home. A beautiful free form pool with waterfall invites our guest for a swimm.You can enjoy breakfast in our lounge in the morning or, starting april 2012, prepare your own meal in our open Rancho kitchen.We gladly organize tours and transfers leaving from the Hotel.The Place is an ideal establishment to relax and feel at home for couples, families and smaller groups. ... more   less 
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Also Known As:
Surf The Place Hotel
Hotel The Place Costa Rica/Mal Pais

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