Roger and Hiedi were nice to deal with on email before the trip. Although not the most responsive of all the people we dealt with from other places. We did feel some things were misrepresented. Olas is very, very, very far from anything. If you don't have a car you are not going to get anywhere so you must take cabs or rent and ATV. The rooms are very basic. No place to put your stuff, non of the nice things that make a hotel feel comfortable and easy to be in. We could not have spent a long time there - no place to really hang out - the rooms are far from the pool and very isolated and just not nice spaces to relax in. No kleenex, no cups or glasses, no soap, no clock or extra pillows. There is no hot water in the bathrooms which are outside and although they look nice on the website they are dirty and buggy and not lit at night. The safe on the floor - not easy to access or use and we were told if we lost the key it would take 3 weeks to get a new one! The outside porch had one chair - not great for a couple. No face cloths and old dirty towels. The air conditioning was not great if you like it cool at night. What they do have is a great view. You will see monkeys and it is peaceful and quiet at the room. The pool is very nice but busy and noisy at night. The dinner is terrible, only really one choice and it is over priced, as is the wine. Not great service for dinner or at the hotel in general. We spoke to many guests who were also unhappy and felt that there were things that were misrepresented and not cared for. We overheard a nice couple complain about the price of dinner for what it was, to the waitress who offered nothing nice to say to make them feel better. In fact she said there was nothing she could do about it and frankly, they were just providing feedback. There is no internet access as we were told there would be. We bumped into people in town who stayed there as well and it sounds like guests have noticed that when Roger is drinking he is most unpleasant. Breakfast comes with the room but it is not good. We stayed in 5 places in CR and this was by far not up to the standards we found in other comparably priced places. We met people on our other travels who stayed in the area and loved their experiences so there are lots of other options. Choose carefully. Oh...and on our way home we met people who knew the people who wrote the previous review. Apparently, it is all true and the poor couple who experienced this interaction were lovely people to deal with as guests at another small hotel where we stayed in San Juan. Mal Pais is a great place to visit, cool surfer vibe, great places to stay and eat and the most gorgeous beaches I have ever seen.
- Official Description (provided by the hotel):
- Vista de Olas is a refined hotel in Mal Pais perched on top of a peaceful hill. From this vantage point our guests are treated to sweeping views of Mal Pais and watch the most memorable sunsets. The hotel offers 6 sumptuous, secluded deluxe villas with ocean view, AC, open-sky bathroom, and private porch. Hotel amenities include fast WLAN, a luxurious infinity pool and jacuzzi, pool lounge, and the best BBQ restaurant in Mal Pais. ... more less
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- Also Known As:
- Vista De Olas Mal Pais
- Hotel Vista De Olas Costa Rica/Mal Pais