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“Great Customer Service, Excellent Value”

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Aparthotel Vista Pacifico
Ranked #8 of 41 Hotels in Jaco
Certificate of Excellence
Orem, Utah
Level Contributor
5 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Great Customer Service, Excellent Value”
Reviewed September 15, 2011

Finished our 3 week trip to costa rica in jaco at the hotel pacifico. Jan and Greg were awesome. They give great suggestions on things to do, where to eat, etc.... Nice location a little outside of jaco downtown. It was good for us since were not into the partying thing and we both felt really safe. Great view from their property too. While you're there go eat at Bohios. The fish taco is delish and huge!

Stayed September 2011, traveled as a couple
Helpful?
1 Thank ahuimanu808
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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436 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (73)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Spanish first
  • Any
English first
Chicago, IL
Level Contributor
35 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 105 helpful votes
Reviewed September 3, 2011

Thanks again, Jan & Greg!

We had a very nice stay with Jan, Greg and their two dogs. The intimate grounds are kept up nicely and the rooms are clean. Nice views over Jaco to the Pacific. Breakfast included fruit, yogurt & granola and coffee (I believe during high season there are eggs, too). Jan and Greg were kinds and helpful with recommendations on where to eat around town.

Our room had a ceiling fan, a/c and direct access to the (shared) balcony overlooking Jaco and the ocean. We also had a sink and mini-fridge.

Just a couple of details that could be worked on: some of the fixtures in the bathroom were old or rusting. This really was not a big deal, and it would by no means stop us from returning to the hotel, but it could probably be fixed at little cost and would bring our overall rating closer to 5/5.

Also, for those who don't like or are afraid of dogs, there are 2 dogs on the property. Both are nice and friendly, but 1 was a youngster (in Aug 2011) and so was still a bit rowdy. We had a ball with them, but it's something to be aware of for some people who don't feel as comfortable with dogs.

Room Tip: Rooms on the top floor (2 floors total) have private balconies; first floor rooms share.
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  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
3 Thank blumo
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
janandgreg, Owner at Aparthotel Vista Pacifico, responded to this review, September 10, 2011
Thank you for your feedback... Now that it is our slow season we are replacing a improving many things, amoung which are the towel bars in the shower area of the room these guests occupied. In the tropics it is always an ongoing process of maintenance especially with the dampness and salty sea air.
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
River Forest, Illinois
Level Contributor
27 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 14 helpful votes
Reviewed August 17, 2011

After doing too much research picking hotels for our trip, we picked this hotel based on all the reviews on trip advisor and wow, were they right! we stayed at 6 different hotels during our 12 day vacation and everywhere else suffered in comparison. Jan and Greg, the wonderful owners, treat you like family. The place is beautiful and immaculately kept, the views are AMAZING, the location is 5 minutes from the action of Jaco and we loved every single minute of it. Jaco wasn't originally in our itinerary and I can say that the beaches are gorgeous and we had more fun in Jaco than Manuel Antonio. Jan and Greg helped make our vacation wonderful and I am very grateful. I miss them already!

  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank WindycityMe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Jose, Costa Rica
Level Contributor
20 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
Reviewed August 12, 2011

We visited the aparthotel for one night with our 13 and our 11 year old sons. Starting with the smile in the voice of the owner when she answered my call, all the way to their kindness at let us clean up after check out (our surf lesson finished after our check out time and our room was already commited), the whole experience was just LOVELY. The rooms are impecable clean. The kitchen had everything you need for a meal. The towels were plenty, for their refreshing pool and the beach. The common area welcoming, bright and full of air. Although our room did not have AC (some do), there was plenty cross breeze. We were surprised to find cable and Wi-Fi! The view was spectacular and we were happy to be away enough from downtown Jacó. We will be back, soon.

Room Tip: Ask the owners to see different rooms and reserve in advance.
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  • Stayed August 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank NatureLovingTicaMom
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Orlando, Florida
Level Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed August 11, 2011

This couple saved our lives...we had just left a terrible hotel in town in Jaco were in need of a last-minute nice place to stay for 2 nights. The owner Jan and partner Greg welcomed us with open arms and saved our trip from being a disappointment.
They allowed us to check in early and immediately set us up with cool places to eat and things to do and see.
The rooms are beautiful and immaculate.
The pool is perfect!
The views are spectacular of the mountains and Jaco city w/ beach.
The hotel is located on hill just off the Jaco main drag about 2 minutes drive.
I recommend staying out of the Jaco downtown area because things can get pretty rowdy down there at night.
We felt safe and kinda of away from it all at this hotel.
I would love to stay here again and again!

  • Stayed August 2011, traveled as a couple
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
Thank lizzy t
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
lifeform07
1 review
Reviewed August 1, 2011

My girlfriend and I stayed here for a quick weekend getaway. Having already read up about places to stay here on tripadvisor, we decided to see what made it the number one place to stay in Jaco. I noted three standout qualities for the property:

1) It's Value: in comparison with some of the larger resorts in town, you simply can't get a better deal for the price!
2) The Property: the grounds are meticulously maintained, the layout is quaint and intimate, and the rooms have gorgeous views of jaco and the pacific ocean.
3) The Hosts: you simply do not meet many owners who take greater pride in their hospitality than Jan and Greg. They really take the time to get to know you while also allowing you a certain level of personal space so that you do not feel as if they were a pushy concierge looking for the next tipping opportunity.

Great place, will be back.

  • Stayed July 2011
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank lifeform07
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Wyckoff New Jersey
Level Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
Reviewed July 29, 2011

I have been to Costa Rica a few times and have used TripAdvisor as the place to start to look for accomodations. There was only one time I felt that the hotel was not property described and over-rated. Vista Pacifico however lived up to its reputation. I loved staying there. It is so hard to find a great place to stay for under $100 a night let alone for $50 a night for a 7 night stay. The hotel is charming and located just outside of town which I preferred since the town is busy and I was looking for peace and quiet at the end of the day. Since it sits up on a hill you get the benefit of ocean breezes and a bird's eye view of lightning storms over the ocean. The Canadian owners, Jan and Greg could not be nicer and more sincere in wanting to help in anyway they could. The pool was not that big but most times no one was in the pool and it was a plus for me. Every room has a beautiful view of the ocean. I stayed in a two-floor Suite with living room (pull-out couch and small TV), full bathroom with shower and kitchen below with patio and bedroom, full bath and deck above. (plus a viewing tower). My room did not have A/C but there were ceiling fans and most nights a breeze made it comfortable. I believe that some rooms do have A/C. The breakfast is basic but fruit, juice, good Costa Rican coffee, yogurt with granola on the bottom in an ice cream dish and some german pastry was just fine. The hotel is just a stone's throw from town. Jan and Greg had good reccomendations for places to eat. Every guest was well-taken care of and those we talked to were really pleased to have found such a great value for such a nice place. The other guests ranged from families, couples, people from overseas and a small group of kids from South Carolina doing missionary work. The staff was also very nice--the three girls who cleaned were fastidious (each day they created different things with the towels). Sheets changed every three days. Water was fine to drink. All in all, Vista Pacifica was one of the best places I have stayed in Costa Rica for the money.

Room Tip: If you want more space to spread out get the two-story room.
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  • Stayed July 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank DianeMarie071349
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Aparthotel Vista Pacifico

Property: Aparthotel Vista Pacifico
Address: Apdo 108, Jaco 4023, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Kitchenette Room Service Suites
Hotel Style:
#1 Family Hotel in Jaco
#3 Romantic Hotel in Jaco
#4 Best Value Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Aparthotel Vista Pacifico 3*
Number of rooms: 9
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Also Known As:
Aparthotel Vista Pacifico Jaco
Aparthotel Vista Pacifico Hotel Jaco
Aparthotel Vista Pacifico Costa Rica/Jaco

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