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“Terrible”

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Hotel Pochote Grande
Ranked #21 of 41 Hotels in Jaco
Level 4 Contributor
39 reviews
31 hotel reviews
common_n_hotel_reviews_1bd8 32 helpful votes
“Terrible”
Reviewed December 2, 2011

Thankfully we only booked for 1 night. No service at all, Securityguard with a gun was needed to watch our car. Filthy very fat German owner didn’t care about anything except his beer. We felt very unsafe here. Didn’t even try the included breakfast or pool.

Would not advise to go here.

It could be because we were here in low-season August, but we were glad we could leave after 1 night.

  • Stayed August 2011, traveled with family
    • Value
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Helpful?
2 Thank MichielMazel
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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97 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (3)
Date | Rating
  • Czech first
  • English first
  • French first
  • German first
  • Spanish first
  • Any
English first
San Jose, California, United States
Level 2 Contributor
7 reviews
5 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed November 8, 2011

If you remember old fashioned customer service and yearn for genuine guest care, this is the place for you. I am not talking about the rehearsed training the majority of the staff gets at big name places; I am talking about truly caring for you but not being overwhelmed type place. Excellent food, I mean yummy good and good prices. Although we didn't get a chance to try it, other guests raved about the Bar-B-Q. At arrival, we were greeted and offered dinner. Manfred (the manager) recommended the fish -FRESH- we jumped at the opportunity and were presented with what I can described as the best fillet of fish I have ever tasted. Perfect seasoning, beautiful golden crust on the outside and buttery-melt on your mouth inside. Just superb. The French fries were identically good, golden brown and delicious. You can tell they change the fryer oil often. The veggies were wonderful, too. Jaco has many options for food, and we try some of them, but none of them compared to the great quality of the Pochote Grande kitchen.
The Hotel is quite charming. Rooms are basic but comfy; A/C works great, it has a couple of beds, small closet, small fridge, and 1 bathroom/shower. You didn't come to the beach to stay in the room, right? But don't get me wrong, they are clean and nice. They all have a patio or balcony, ask for the 2nd floor, they have a bit more privacy and they are a good place to hang out with your fav mag or book or some friends and a couple of cold ones. The staff keeps the rooms super clean. The grounds are awesome, very lush with vegetation and trees. Talking about the trees, the Pochote (700 yr old tree) is something to admire. Hotel is right on the beach on the quiet side of the town, we can hear the parties going on in the distance at night, but not loud enough to disturb the peacefulness of the place. Many families here, and some couples. The pool is large enough to allow some playing time, but small enough to be cozy and make new friends.
My son left his Teddy Bear behind. We just called Manfred; he found it and immediately sent it in a package via bus the next day. We picked it up at the bus stop in San Jose. We wanted to pay him for the cost and trouble but he just said that next time we come we can take care of it. When is the last time that happened to you? He bent over backwards to accommodate us and his easy going style made us feel at home and relaxed. Manfred, you betcha we will be coming here again and again, and we will be spreading the word around to everyone we know. My dad also loved the place and he belongs to AGECO, I am pretty sure he will be coming back and spreading the word as well.
We came with friends and we all think this is the perfect place for the family, or couples looking for some "me" time. Or maybe a group of old friends. In any case, if you're looking for something good, nice, and not expensive, this is the place for you.
So, if you were like me, reading all the reviews and making sense of it all, take it to heart, you will not be disappointed if you choose Pochote Grande. And if you surf like us, walk to gate and you're in the beach, a few more yards and you're in front of a peak that breaks both ways. What else can you ask for? Loved this place. Old charming customer service, clean and top notch food. You guys rock! Keep it up!

Room Tip: 2nd floor rooms have more privacy and you can't beat the balcony.
See more room tips
  • Stayed November 2011, traveled with family
    • Value
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Helpful?
3 Thank Alejandro A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Eau Claire, Wisconsin
Level 1 Contributor
4 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 6 helpful votes
Reviewed July 31, 2011

Super clean rooms. North end of beach away from busy area. Beautiful plants, trees and flowers on grounds. Restaurant has good food and a great bartender. Not a large resort hotel and a nice mixture of people from all over stay there. Each room has a patio or a balcony/deck area. We could see the ocean from ours through the palms.

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
2 Thank QCChick
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tinian, Mariana Islands
Level 3 Contributor
17 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 19 helpful votes
Reviewed July 10, 2011

We loved not being in the middle of Jaco and still had an ocean view from our room. The AC works well, the shower is relaxing and stays at a constant temperature, and the room was spotless. Very nice little place. Yay for German efficiency!! :)

  • Stayed July 2011, traveled as a couple
    • Value
    • Sleep Quality
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Helpful?
1 Thank mystiquemac
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lunenburg, Massachusetts
Level 3 Contributor
19 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed April 27, 2011

Average size rooms w table and fridge, luggage closet, pleasant balcony.
Hearty breakfasts in open air, clean pool, casual. Good security. Hotel is well maintained.
Beautiful location on a quiet section of beach, on north end of town. There is a feeling of seclusion here even though it's close to town. While sunsets are not viewable from the hotel, beautiful views by the water or just around the adjacent point of land. Walking distance into town (about 1/2 mile) by beach or by street, but more convenient by taxi or car, for nightlife & shops.
German is definitely spoken here! English and Spanish are also fine.
By the way, Pochote is the enormous tree in the middle of the property.
Definitely would stay here again.

  • Stayed April 2011, traveled as a couple
    • Value
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Helpful?
1 Thank like-mountains
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Ramon, Costa Rica
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed April 3, 2011

Close to beach, rooms are nice but the owner is German and acted like he did not like Americans. he needs to be more friendly..

  • Stayed January 2011, traveled with friends
    • Value
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Helpful?
1 Thank delphi33
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Prevost
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed February 26, 2011

We stayed two nights and we will stay more nights next time. They are located very close to the beach and they have the best location in Jaco for the beach sand quality and cleanliness.
The room was clean, we had two double beds, air conditioning, hot shower and the breakfast (not included) very good. A large pool was front of our room with an impressive garden and a 700 years old tree (pochote is the name of the tree).
If you come by car, there is a safety guard always on duty around the property.
We recommend this place for several days.

Daniel & Celine

  • Stayed February 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
2 Thank Danfil
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel Pochote Grande

Property: Hotel Pochote Grande
Address: Pochote Street, Jaco 61101, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Free Parking Restaurant Swimming Pool
Hotel Style:
#13 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel Pochote Grande 3*
Number of rooms: 24
Official Description (provided by the hotel):
We are a small, family-owned hotel with 24 rooms, seeking to attend each guest individually. We are proud to have a lot of happy, frequently returning guests. We have a privileged location with direct access to the beach. We represent an excellent alternative for those who are looking for relaxation and tranquillity away from big tourist centres. We are located at the quiet northern end of Jaco beach. Nevertheless alternative entertainment is only few minutes away: CROC`S Casino Resort is located across the street, and the centre of Jaco is only a 15 minute stroll away, offering all kinds of amenities. ... more   less 
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Also Known As:
Pochote Grande Hotel
Hotel Pochote Grande Costa Rica/Jaco

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