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“Fair enough” 3 of 5 stars
Review of Morgan's Cove Resort & Casino

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Morgan's Cove Resort & Casino
Ranked #29 of 45 Hotels in Jaco
New York
Level Contributor
7 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 1 helpful vote
“Fair enough”
3 of 5 stars Reviewed July 22, 2014

good location just overlooking beach, rooms ok but... just ok, good size and Ac working ;) but ambiance rather old fashioned, cleanliness ok, limited service, breakfast not bad but could definitely improve

  • Stayed July 2014, traveled solo
    • 3 of 5 stars
      Value
    • 3 of 5 stars
      Rooms
    • 2 of 5 stars
      Service
Helpful?
Thank Jose R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
Thank you for your review on our hotel. We take every comment very seriously and our management team is in the process of improving our menus. We hope you return again to try our new breakfast menu. Thanks again for your feed back.
Shannon Freeman
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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443 reviews from our community

Traveler rating
    88
    148
    116
    51
    40
See reviews for
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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (103)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Danbury, Connecticut
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
4 of 5 stars Reviewed July 18, 2014

I just stayed at Morgan's Cove Resort and casino on 7/11-7/15 2014. The room was very nice and clean. It had a nice walk-in shower in our room along with a fridge. The breakfast was included in our room as was very good. The chef Jeffrey was great and I thought the lunches/dinners we ordered were delicious. The bar tenders Jose and Marco went out of their way for me for sure. Wi-fi was included which was nice though sometimes it was a little spotty. There is a nice pool and another pool with pool bar which was cool. The casino has low minimums which I liked a lot, but was small. Very close to everything and the staff overall was superb.

The only negatives I can say about this resort are there are no ice machines so if you are from the U.S., it can be a little much to have to keep asking for glasses of ice, but the bar tenders will do it without a problem or asking for any money. The T.V. could definitely use an upgrade to a flat screen as well.

  • Stayed July 2014, traveled as a couple
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
1 Thank Lauren M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
Thank you for your review on our hotel & services. We will make sure Chef Jeffrey receives your wonderful comments on the food. We do apologize for the spotty Wi Fi services at times. Our country's communication providers continue to improve there services as we know how important it is to provide great internet to our guests. We do not have ice machines at our hotel but our bar staff is more than happy to provide you with a bucket of ice for your drinks. We are in the process of getting flat screen T.V's in all our rooms.

thank you again for your valuable comments
Shannon Freeman
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Rancho Cucamonga, California
Level Contributor
11 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
5 of 5 stars Reviewed June 24, 2014

I stayed at Morgans cove for 7 days 6-17 through 6-23-2014 and had a great time rooms were clean drinks were fantastic and the new chef Jeffrey made the food awesome we caught a fish and he prepared it for us to perfection the hotel is less than 2 dollars to town with great shopping the waves were great and they have a surf instructor on site. a hotel like the cheers show where they treat you like an old friend follow them on instagram morganscovecostarica they said they are going to be giving away stays is what i heard

Room Tip: Room 6 right next to the beach, pool and bar!!!
See more room tips
  • Stayed June 2014, traveled with friends
    • 5 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 5 of 5 stars
      Service
Helpful?
4 Thank Travis T
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
On behalf of Morgan's Cove Resort & Casino I would like to thank you for this wonderful review. I'm glad you enjoyed your stay with us and we will pass on the positive feed back to our chef & kitchen crew.
Thank you again
Shannon Freeman
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
1 review
common_n_hotel_reviews_1bd8 7 helpful votes
1 of 5 stars Reviewed June 18, 2014 via mobile

If you are into:

Bad/rude service, roaches, sticky floors, mosquitos in your room, flooding showers, hookers next door, stained bed sheets (prob semen), and locals offering drugs this is the place for you.

I got there around 9:30pm too late for another hotel otherwise id not even stay one night, AVOID THIS PLACE

Stayed June 2014, traveled as a couple
Helpful?
7 Thank Rodrigo F
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
As the Sales & Marketing Manager to read your review is very concerning to me. I have reviewed your stay with us and did not find any complaints lodged with our staff. Would you be kind enough to contact me direct as I would appreciate hearing these very serious allegations direct.
Thank you and I look forward in hearing form you soon
Shannon Freeman
Sales & Marketing Manager
Shannon@morgans-cove.com
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.

Travelers are raving about these Jaco hotels

Kansas City, Missouri
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 stars Reviewed June 12, 2014

Our group of 5 stayed in Jaco for 2 nights during one leg of our trip. I felt welcomed and comfortable almost immediately. The front desk attendent was very sweet, helpful, and knowledgeable. Upon our check-in, the owner Jim introduced himself to our group, and made us feel right at home. The pool was great, as was the proximity to the beach. We had several meals there, and all of them were nothing short of fantastic. I read some of the other reviews where people had issues with the food, and dont know what the hell they're used to eating. We had a great catch out at sea one day, and the chef prepared us multiple courses with the fish we hauled in. Not only were the dishes unique and delicious, the presentation was excellent as well. I recommend this place to anyone moving through Jaco. If you routinely stay at hotels like the Plaza in NYC, well then take your stuck up %$# elsewhere. This is not a 5 star resort, however it is very well kept, has awesome options to partake in, and the staff were all phenomenal. I highly recommend this hotel & casino to any and all travelers.

  • Stayed June 2014, traveled with friends
    • 4 of 5 stars
      Value
    • 5 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
2 Thank Senor_Chris_Bumps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
Thank you so much for your great recommendation of our hotel. I am so pleased you enjoyed your stay with us and had such great food & service. Please come back again soon

Thanks again

Shannon Freeman
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
New York City, New York
1 review
5 of 5 stars Reviewed June 11, 2014

My four friends and I stayed here for two nights and had a blast!!! I don't say this lightly but the food there is %$!@ great !!! We had the pleasure of meeting the owner who goes by Jim. Jim is a true host, he hooked us up in every way possible and is such a great character we will never forget him. We went deep sea fishing and he had his chef fillet all the fish for us then prepared us a huge dinner with multiple courses. The rooms were clean and well kept and the front desk servicer was excellent as well. If I ever go back to Jaco this is were I will be staying.

  • Stayed June 2014, traveled with friends
    • 3 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 3 of 5 stars
      Sleep Quality
    • 4 of 5 stars
      Rooms
    • 4 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
Thank BluesFan14
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
On behalf of the staff & Jim we thanks you for your nice compliments . Every day we strive to offer great hospitality & service. I hope you return to Morgan's Cove Resort again soon. Glad you had such a great time with us !!

Regards
Shannon Freeman
Sales& Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Level Contributor
47 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
4 of 5 stars Reviewed June 6, 2014

We desperately needed a clean room wi aircon and that is exactly what we got. The hot water worked the room was very spacious and for two,weary travellers it was a sorely needed oasis.

Definitely more than just a short walk from town but plenty of taxis available.

Room Tip: We had a ground floor room which suited us fine. Oh and they are pet friendly. Yay.
See more room tips
  • Stayed May 2014, traveled as a couple
    • 4 of 5 stars
      Value
    • 4 of 5 stars
      Location
    • 5 of 5 stars
      Sleep Quality
    • 5 of 5 stars
      Rooms
    • 5 of 5 stars
      Cleanliness
    • 4 of 5 stars
      Service
Helpful?
1 Thank Mark a
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
MCCManagement, Director of Sales at Morgan's Cove Resort & Casino, responded to this review, July 28, 2014
Iam glad we were able to provide you with the oasis you were in need of. Next time your passing through town please come stay with us again we promise you to continue to provide a great service for you & your family

Thanks again for the nice review
Shannon Freeman
Sales & Marketing Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Morgan's Cove Resort & Casino

Property: Morgan's Cove Resort & Casino
Address: Mts de la Municipalidad de Jaco 150, Jaco 61101, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#20 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Morgan's Cove Resort & Casino 3*
Number of rooms: 80
Official Description (provided by the hotel):
Morgan’s Cove Resort & Casino located Beach Front in the quaint surf town of Jaco, Costa Rica. This bustling seaside village has restaurants, clubs, bars, casinos, and gift shops making it the most popular destination in all of Costa Rica. Adventures within minutes from the Resort include Sport Fishing, Zip Line Tours through rain forest Canopy, ATV tours, Horse Back Riding, Surfing, Golfing, River Rafting and Hiking the most popular Parks of Costa Rica, Carrera and Manuel Antonio National Parks. Relaxing around the two pools or sun tanning on the warm sand of the Pacific Ocean are a favorite past time. ... more   less 
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Also Known As:
Morgan`s Cove Hotel Jaco
Morgan`s Cove Resort And Casino
Morgan's Cove Resort & Casino Costa Rica/Jaco

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