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“nice hotel”

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Morgan's Cove Resort & Casino
Ranked #28 of 44 Hotels in Jaco
Grecia, Costa Rica
Level Contributor
28 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
“nice hotel”
4 of 5 bubbles Reviewed October 31, 2011

Staff were very friendly. Great location. Large rooms. Lovely pools and gardens. Good breakfast, nice restaurant on the beach.

  • Stayed October 2011, traveled with friends
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
3 Thank marilynrae
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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502 reviews from our community

Traveler rating
    96
    165
    134
    61
    46
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Rating summary
  • Location
    4 of 5 bubbles
  • Sleep Quality
    3.5 of 5 bubbles
  • Rooms
    3.5 of 5 bubbles
  • Service
    3.5 of 5 bubbles
  • Value
    3.5 of 5 bubbles
  • Cleanliness
    4 of 5 bubbles
Traveler tips help you choose the right room.   Room tips (112)
Date | Rating
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English first
El Paso Texas
Level Contributor
31 reviews
12 hotel reviews
common_n_hotel_reviews_1bd8 17 helpful votes
2 of 5 bubbles Reviewed October 12, 2011

what a dump. beach was filthy, tiles missing everywhere, gaps in the room's doors. old out of date, and the maid service was lousy....I spilled a little coffee on the counter, they did not wipe the counter or clean the coffee maker, people walking around all hours of the night, the casino was a hang out for the working girls, and the overall impression was " get me out of here"!!!!!!

the beach has plastic water bottle trash and garbage on it, rocky with broken dishes as well

Room Tip: stay elsewhere
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  • Stayed October 2011, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
7 Thank SpearsTx
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffsalamone, General Manager at Morgan's Cove Resort & Casino, responded to this review, November 23, 2011
We Are Sorry for your dismay, Unfortunantly September, October, and 1st weeks of November we have recieved a very high amount of Rain this Season in Costa Rica, Alot of the trash, debris of trees from upper mountain rain forests wash down the rivers and does end up on all the beaches in Costa Rica. The Costa Rican Gov't does not consider this a big issue and refuses to address it properly; However, (We are Embarrassed by our Gov´t) in December the local County offices usually start to clean the beaches for the summer which is Dec-April. We try to do as much as we can in our Area to try and maintain the Beach but when we have had as much rain as we have this year it is difficult.

As for the Maid Service we are very proud to be one of the Cleanest Hotels in the area. Of course there is always room for improvement when an employee does not do there job correctly and we have already discussed this with our personal and 1 person did loose there job do to your discontent. We do not tolerate any sort of problems with our maid service and I do wish you stated something immediately to the Front desk to make things proper for you at that time.

As for Tiles missing I personally looked over your room and it was completely remodeled 1.5 yrs ago and could not find any missing tiles that you stated, but we are taking care of the 1/4" Gap problem of the door.

Like Las Vegas and through out all of Latin countries and Europe, United States, Canada, Asia, Russia....where there are casinos there can be working girls, they do not hang around here all the time like you say, but they too, enjoy playing the slot machine in our casinos. In Costa Rica there are many women and its hard to say which ones do what activity. This is also a hotel that has 24hr Security Guards walking around the property all night to insure that only guests are free to roam about the Hotel.

We are a 3 Star Hotel and Offer a lot of extra services and attention that most people are very will satisfied and enjoy revisiting our establishment over and over again. Friendly Staff, Great Restaurant, Green Areas with wild life, and Service are our importance to our clients.

Costa Rica is a Great country but its also a third world country and might not be for all types of travelers But 98% of the people do like it here...

Thank you
Management
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Travelers are raving about these Jaco hotels

Morrison, Illinois
Level Contributor
38 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
4 of 5 bubbles Reviewed September 12, 2011

On the beach,long walk to town,good breakfast,decent rooms,I'd go back.

Room Tip: No 2,near beach and beach bar,yet not loud,good choice
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  • Stayed April 2011, traveled as a couple
    • Value
    • Location
    • Rooms
    • Service
Helpful?
Thank Dster1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Virginia Beach, Virginia
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
5 of 5 bubbles Reviewed August 22, 2011

From the first night to the last day everyone at Morgans Cove was very friendly and helpful. I stayed here for nine nights with 2 other buddies. The first night we met Andrey Salguero, who worked behind the bar. Andrey made us feel welcome and gave us an idea of what we could expect the next few days. Some hotel staff helped us book various adventures that turned out great. Every morning they called us a taxi to take us wherever we were headed. The location is great because you're not in the thick of Jaco, but just outside, making it easy to access everything. Awesome place to stay!

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
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    • Service
Helpful?
2 Thank Matt B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
solebury pa
Level Contributor
35 reviews
10 hotel reviews
common_n_hotel_reviews_1bd8 21 helpful votes
1 of 5 bubbles Reviewed August 14, 2011

The casino was joke and the rooms were horrible. Very uncomfortable. I would not let my dog stay there in the future. Avery seedy place. The hotel is old and very run down. They actually stole the Hard Rock name as that organization would never be associated with this dump. We also had roaches in our room. Pretty scary and dirty.

  • Stayed March 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
5 Thank jerrysolebury
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
jeffsalamone, Public Relations Manager at Morgan's Cove Resort & Casino, responded to this review, November 23, 2011
Costa Rica is a tropical country and there are insects, Our property at Morgan's Cove Resort is sprayed every 60-90 days out side and inside, however that does not guarantee that you will not see an unwanted guest in your room, we do try our very best to assure that you won´t. All Casinos in Costa Rica are smaller Reno style casinos there are no big Vegas Style Casinos in Costa Rica . Our Casino offers 3 Texas Holdem tables, Black Jack, Rummy, Pai Gow, 3 Card and A canasta Roulette Tables. Also for your entertainment are approx. 60 slots, video machines.

We are not in any way affiliated with Hard Rock Cafe and never claimed in any way to be.

Our Rooms in the Hotel are very clean and never dirty any client that has any problem in our hotel is free to make a claim in the Reception immediately the problem will be resolved or if claims are of sound facts that client will be reimbursed and can stay elsewhere.

Management
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Belton, Texas
Level Contributor
3 reviews
common_n_hotel_reviews_1bd8 4 helpful votes
5 of 5 bubbles Reviewed August 1, 2011

A friend and I decided to book this hotel about a week before our arrival. While researching our options in Jaco, we found a packaged deal on the Morgan's Cove website which included 7 nights in the hotel, transfer to and from the airport, breakfast, and 4 adventure filled excursions. We were a little hesitant at first because it seemed so cheap, but this was an amazing bargain! We had so much fun! The staff was amazing! So helpful and friendly! A very special thanks to Josh and Shannon!

The hotel's location is good. It's a 10 minute (very hot) walk to the shops, bars, and restuarants in town or a $2 taxi ride. Its beach front location makes for a beautiful setting to enjoy while eating breakfast. Breakfast is also fun when the iguanas and Jesus lizards come out to sunbathe. The breakfast buffet wasn't available every day, but when it was, it was delicious! On the days when it wasn't available, a small menu was offered. The restaurant was also yummy, but rather expensive. Truth is that the food and beverages almost anywhere in Jaco is expensive. (It's hard to get out of a restaurant spending less than $15 per person without alcohol). The pools were big, clean, and relaxing. The piña coladas from both of the pool bars were the best piña coladas I have ever tasted! The hotel grounds were clean. Every morning, the grounds keepers were raking up any leaves that had fallen over night. The rooms were mostly clean. They were big, but had small bathrooms. There was hot water (which is hard to find in many Costa Rican hotels!) The beds looked incredibly uncormfortable, but offered some of the best sleep I had had in a long time! I did sleep with a halfsheet and pillow case that I had brought, but I do that in many hotels. The small sofa in the room didn't look very clean, but it held my luggage well. We noticed in other rooms that there was a table and chairs in place of a sofa. There were small gaps under both the front and back doors. We rolled up towels to cover the gap and try to keep out any critters. The front desk brought us a can of bug spray to take care of the occassional bug trying to excape the rain. After cleaning the room, the housekeeper left some nice towel art (which got better daily) with fresh flowers. That was a nice touch! For a small fee (which I advise anyone pay), the small safe in the room is available. The casino was small (about 60 machines and about 8 tables for table games), but it kept me entertained for a couple of hours each day without spending much money. The excursions the hotel arranged for us were amazing!

This was my second trip to Costa Rica and the most amazing vacation I have ever taken! I would take this vacation and stay in the hotel again, again, and again! Thanks Morgan's Cove!

  • Stayed July 2011, traveled with friends
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
4 Thank IamCrys
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Lakewood, California
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
5 of 5 bubbles Reviewed July 1, 2011

We had a great time. The staff were very helpful and made our stay a pleasant one. A special thanks to Roger, Josh, and Tatiana.

  • Stayed June 2011, traveled with family
    • Value
    • Sleep Quality
    • Cleanliness
    • Service
Helpful?
1 Thank bcsr05
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Morgan's Cove Resort & Casino

Property: Morgan's Cove Resort & Casino
Address: Mts de la Municipalidad de Jaco 150, Jaco 61101, Costa Rica
Location: Costa Rica > Province of Puntarenas > Jaco
Amenities:
Bar / Lounge Beach Business Center with Internet Access Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Swimming Pool Wheelchair access
Hotel Style:
#18 On the Beach Hotel in Jaco
Price Range (Based on Average Rates): $
Hotel Class:3 star — Morgan's Cove Resort & Casino 3*
Number of rooms: 80
Official Description (provided by the hotel):
Morgan’s Cove Resort & Casino located Beach Front in the quaint surf town of Jaco, Costa Rica. This bustling seaside village has restaurants, clubs, bars, casinos, and gift shops making it the most popular destination in all of Costa Rica. Adventures within minutes from the Resort include Sport Fishing, Zip Line Tours through rain forest Canopy, ATV tours, Horse Back Riding, Surfing, Golfing, River Rafting and Hiking the most popular Parks of Costa Rica, Carrera and Manuel Antonio National Parks. Relaxing around the two pools or sun tanning on the warm sand of the Pacific Ocean are a favorite past time. ... more   less 
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Also Known As:
Morgan`s Cove Hotel Jaco
Morgan`s Cove Resort And Casino
Morgan's Cove Resort & Casino Costa Rica/Jaco

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