This was supposed be the best family vacation ever. Ended up being the worst vacation ever! Where to start?When we arrived, there was no power in our condo. We rented from a private tenant and he failed to pay the electric bill on time. We had to pay out of pocket to rent another room. Power wasn't turned on until a day later. Two days after that, the power goes out at the entire complex. We then had to rent a room at the Best Western across the street. While the power was out, our room was broken into by a staff member. They stole two diamond necklaces of ours. The marketing director made a master key that she didn't dispose correctly, threw it in the trash, and one of her staff members took it out of the trash. So this person had free reign to the entire complex. Scary!!! She took full responsibility of the theft and promised to reimburse us for our loss. Of course that didn't happen! Not much else I can say, but BEWARE!!!
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- Also Known As:
- Jaco Bay Resort Condominium Costa Rica