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Hotel Pumilio
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Reviews (646)
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All reviewsoutdoor kitchentamalesorder foodcosta ricabeautiful boutique hotelexotic birdsbreakfast was deliciousspa servicesthe hotel managerthe hotel offersbeautiful rainforestminute driveoff the beaten pathstaff went out of their waysmall hotelstayed longerroom hotel
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Reviewed July 12, 2012

If you're looking for a tourist-trap, beach-bum hotel on the central Pacific coast of Costa Rica...this is not your place. It was refreshing to be removed from the busy-ness that accompanies so many resort hotels. El Paso de las Lapas is small, quiet, and secluded--yet with easy access to Jaco and Herradura. The attention and service of the staff were genuinely friendly and appropriately personalized. A thoroughly enjoyable three-night stay for us...our most pleasant experience in a Costa Rican hotel in all the years we've been visiting...

  • Stayed: July 2012, traveled with family
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Thank gringo92tica
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Gerente at Hotel Pumilio, responded to this reviewResponded August 13, 2012

Hola!

We would like to thank you for your comments, certainly we are a small, but with enormous dedication and desire to serve our customer, your feedback helps us to keep our feet on the ground and not stop providing the best customer service our friendly customers can experience.

Thank you very much.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed July 12, 2012

This was our second year holiday at Porta Ventura and the second time we stayed in El paso. The holiday was fantastic again and the service in the hotel was second to none, we could see the effects of the recession there but it had no impact on our stay. The only snag was the fact that we had 3 adults and 1 child in the room and they only gave us 1 wardrobe, while or friends who had less people in their room got more space for clothes (2 wardrobes) other than that it was again a first class holiday. If you want a holiday with theme parks, water parks and the option of the beach then this is the place for you. The pool is fabulous and I would recommend you go all inclusive as it is so worth it! we do not drink alcohol but the kids and I drink lots of soft drinks and the can be costly through out the day.

Room Tip: Ensure you ask for a quiet room if you are an early bedder as the entertainment can go on quite late and there are rooms right next to that area.
  • Stayed: July 2012, traveled with family
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Thank Lynda R
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Gerente at Hotel Pumilio, responded to this reviewResponded August 13, 2012

Hola amigos!

One more time we thank you for the comments and one more time was a great pleasure to have you here at El Paso de las Lapas Eco Boutique Hotel, we haven´t change do we? Like you other customers who have visited us several occasions can confirm that our customer service is more than good, this kind of feedback motivates us to keep going and always providing the best service possible.

See you soon.

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Reviewed July 10, 2012

Beautiful room.

However, please note, the hotel is 4 km from the beach/restaurants/strip.

No restaurant. The hotel offers order-in service from several restaurants, but you pay for the delivery fee, or else you take a taxi to the restaurants - and the hotel pays for the taxi.
We took a taxi to the strip and had a great time, but future vacation-planners should be aware.

The hotel provides a breakfast buffet in the morning, but because they have to bring the food in, it really is not up to par for a hotel charging as much as they do.

So, although the room was nice, if I ever go back to Jaco Beach, I would get a hotel on the beach, not 4 km away.

  • Stayed: July 2012, traveled as a couple
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5  Thank hermsherm
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Propietario at Hotel Pumilio, responded to this reviewResponded March 9, 2013

Your opinion counts, we want to thank you about the comments and we feel sorry you did not know we are not in front of the beach or the strip of Jaco when you booked. We decided to be away of the noisy Jaco and enjoy the nature but close enough to go out and enjoy, that`s one of the reason the hotel have the private shuttle called "taxi", to take our guest wherever they want to go and we pay for it. And try to be different than regular hotel rules, like the schedule for breakfast, and not having a restaurant since the all have their own kitchen, we have some of the best restaurants in the area and order and serve it to our guest wherever they want, the personalized service, but we understand not everyone likes the same. Thank you and best regards!!!

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Reviewed July 9, 2012

El Paso de las Lapas is an incredible place for a quiet getaway in the tropics! Great view, beautiful rooms, balcony/patio with kitchen facilities, delicious and bountiful breakfast. I highly recommend it!

Room Tip: I was upstairs, and liked the view and the privacy, but if you are on the first level you can just walk out of your room directly to the pool.
  • Stayed: June 2012, traveled solo
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Thank Larry W
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
LapaVIP, Gerente at Hotel Pumilio, responded to this reviewResponded August 13, 2012

Helo Mr, W

Thanks for recommending us to your friends and visit a us second time, we hope to see you soon and able to speak with you, we also like to thank you for your comments.

Best regards,

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Reviewed June 25, 2012

i stayed with my family for 2 nights in the beginnin of june. We didn-t have reservation butwe did the check in without problem. The staff was very friendly and helpfull. We really enjoyed to talk during our breakfast with the manager. The room was large enough for 4 people with a small kitchen . The view was amazing from our room , but all the rooms have the same view...incredible...peacefull...
Our kids they really enjoyed the pool.
The hotel is located 5 minutes driving from Jaco...that it-s not a good town for family with young kids. We spent a lot of time visiting around jaco and we founded amazing place . We went to carrara national park and we were a little disappoined since there is only one trail ..we saw a lot of animals and birds inside the park...but..only one trail!!!
At the end...i really reccomend this hotel, it-s not for budget tourist but really comapre others hotels i visited you feel very welcomed.

  • Stayed: June 2012, traveled with family
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Thank mamba68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Management response:Responded July 9, 2012

Hi, thanks for taking the time to give us your opinion about our hotel and service we provide. When we read these feedback know that we are on track, we know that our customer service can improve day by day and we can make our clients feel we have exceeded all expectations. Thanks for taking the time to give us your opinion. We hope to see you in the near future.

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