Best pool area I've enjoyed since Hotel Granada in Nicaragua. As other reviews have stated the guest services needs some work from my perspective. Upon arrival I had an issue with my checkin which was
rectified very nicely and appropriately by the front desk woman. But, I wasn't given any other information at all except where my room was. Casa Roland is a good size property. So a map or some general information would've been nice like when and where breakfast was or even where the pool was. ( my taxi driver told me where the pool was when we drove up)As far as service went in both restaurants that needs a little work too in my opinion too. I must point out that there was an issue with my dinner order on my last night. I ordered a salad and the Atun sandwich as well, the salad was nice, but due to my lack of Spanish I asked my bartender is this ( Atun Sanwich ) was fish and she said yes. I assumed silly me it was a fillet of tuna. But thankfully the other bartender ( Arelys )who served me lunch the previous day asked me if I knew the sandwich was tuna from a can and I said NO. She told me she would check with the chef to see what fish they had that night. The choice was Mahi-Mahi or Red Snapper and she also offered me 3 choices of how I wanted it cooked and a choice of sauce if I wanted sautéed and sides. I went with the Red Snapper in a garlic butter sauce w/ vegetables & mashed potatoes. It was perfect. I REALLY appreciated Arelys making the extra effort to make sure what I ordered was REALLY what I wanted and not just letting the order stand as it was. I will return on my next day off in another month or so. It's a quick 30 minute boat ride from where I work and live so it's close enough for a quick day or two off.
- Official Description (provided by the hotel):
- Hotel Casa Roland Golfito, the best you can stay in this rea of Costa Rica, offers 50 luxury rooms, included Master Suite and Junior Suites.Luxury Bar and restaurante, SPA, pool, tranquil, comfortable, friendly, close to Golfito airport field. Enjoy a day trip by boat to our secluded beach club, 20 minutes away.Or let us get you inmerse in the rainfores close to the property. We also offer some of the best sportfishing in the world, saifish, marlin, wahoo etc. Don't miss this unexplored part of Costa Rica. ... more less
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- Also Known As:
- Hotel Casa Roland Golfito Costa Rica