I chose this hotel because of the TA reviews. I never did meet the owners, they were traveling at the time. My experience was so horrible I checked out early!!
I have never been treated so rudely by a hotel manager in all of my years of travel. The manager was so disturbed by any little request that I began avoiding the front desk entirely, using the back set of stairs so as not to offend. Dirty cigarette butt-filled ashtrays were scattered throughout the hotel, including the reception desk, the lobby and the restaurant. The hotel manager was the biggest contributor to the stench. I never seen him without a cigarette. And while you may wake to the sound of the waves, the permeating smell of cigarette smoke, wafting up from below was so disgusting it canceled out any hope of delight. Such a beautiful location to be polluted by the constant stench.
At check-out time I wanted to pay with a credit card and after a heated verbal argument with the same hotel manager, he finally succumbed and took my credit card. This guy is in the wrong business.
The other staff members were friendly, some spoke English. Unfortunately I can not recommend this hotel to anyone unless the have a change of management.
- Official Description (provided by the hotel):
- The Banana Azul hotel is a small and simple hotel north of town on Playa Negra. The small boutique hotel has been created with care using local products and a philosophy that emphasizes relaxation. We cater to adults, 16 years and over. Blooming gardens adorn the property, as does several freely-hanging hammocks, providing the perfect spot for afternoon napping or leisurely reading. A meandering pond inhabited by fish and turtles flows through portions of the property adding a lighter element to the ongoing natural soundtrack of waves crashing against the shoreline. The hotel consists of 22 beautiful guest rooms with private baths, fans (some with A/C), and free WiFi. Most rooms are on the second floor of the main building, and open onto a large veranda with sweeping ocean views and of the garden. Banana Azul offers its guests a quaint restaurant that serves a complimentary filling breakfast, variety of lunch options and refreshing drinks throughout the day and a relaxing three entre dinner option in a romantic atmosphere at night. Caribe Fun Tours is on site to assist with tours and transportation needs and can assist with a variety of package options including visits to the Arenal Volcano, canopy tours, snorkeling trips, and even rafting excursions. ... more less
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- Also Known As:
- Banana Azul Hotel
- Banana Azul Puerto Viejo
- Hotel Banana Azul Costa Rica/Limon