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All reviewsclose to the airportsan josecosta ricafree breakfastthird floorfree shuttlefresh fruitwater pressurestandard roomrice and beansnice poolbooked this hotelstayed for one nightsjo airportshopping mallan early morning flightan upgrade
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Reviewed February 13, 2013

We had two separate stays here, both one night after and before a flight. The hotel is located about 10 minutes by car from the airport. They have a complimentary shuttle but with very limited hours.

The room we got (I think we were upgraded as Club Carlson gold members) were big and decent. They all faced the courtyard where there are two pools. Both of the rooms had big balconies with chairs. Breakfast was very good for the price.

For our last stay we had to check out at 05 in the morning and the night before asked the hotel if they could help arrange a taxi. The hotel agreed to this and said it would cost USD 18 for our private transportation. We thought this was expensive but agreed to it (normal taxi is much less).

The next morning our taxi (the hotel shuttle) was about 10 minutes late and they asked us if another guy could ride with us. We gladly accepted this and during the ride the guy told us his company was paying for the shuttle. Even so (and the shuttle driver gave the guy a receipt) we had to pay $18 for our private shared shuttle...

All in all I would have rated this hotel 4/5 had it not been for our shuttle experience.

  • Stayed: February 2013, traveled with family
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2  Thank Gnopps
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 13, 2013

Nice hotel, very helpful & polite staff . We stayed there for 2 days, the first & the last day of our trip. Our stay on the first day was so comfortable that we were looking forward to coming back on the last day, we knew we would be able to relax and geta good night's sleep before our flight back home. One thing I wish they wuld have is pick up at the airport till at least 11:00 pm. But overall, a good place to stay.

  • Stayed: November 2012, traveled as a couple
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Thank Pravasibai
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 12, 2013

We stayed here both coming and going out of San Jose Airport on an eight day trip to Costa Rica. The hotel was nice overall. I wouldn't spend a week there, but as a base for visiting the city for two days it should work well enough. I liked the breakfast options. There is secured parking. Staff was friendly. I will say the the rooms in the enclosed building by reception are nicer than those on the other side of the pool, but both were good enough. This is a reliable chain and a nice option for short stays.

  • Stayed: February 2013, traveled as a couple
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Thank Matt H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

Spent one night here before an early morning flight the following day. Upgraded to a very spacious, comfortable and clean room. Staff was incredibly helpful and very nice. Great proximity to the shops where you can find dinner, gifts and in-room necessities from Fresh Market. Room Service was delicious compared to what you normally receive for Costa Rican room service. Thanks!!

Room Tip: Rooms with a pool view have a nice terrace.
  • Stayed: February 2013, traveled solo
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Thank sivartyad
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Reviewed February 8, 2013

We stayed in this hotel for three nights before a tour and again for one night on our return. We had arranged for the free shuttle pickup at the airport prior to our arriving. The driver was there for us on arrival. The hotel is only about 15 minutes from the San Jose airport. Our first room was very nice – large, clean and well appointed. It had a nice deck that faced the pool. It was lovely sitting there admiring the gardens and watching the birds. The only problem with this room was the noise coming from the hallway – it seemed like the door was too thin to block out walking or talking noises. This was certainly evident with early morning departures. Our second room also had a deck but it faced the perimeter fence. Not as attractive. The room itself though was in a quieter area of the hotel. This hotel features excellent WiFi in the rooms, very pleasant and helpful staff, a good breakfast and a very good location. We took a local bus that stops near the hotel to downtown San Jose for about US$1.00 each. We would certainly highly recommend this hotel. Cleanliness, large and comfortable rooms, good internet access, very good air conditioning, nice staff and excellent location near a large mall all contribute to the appeal of the hotel. We would certainly consider staying there again if we returned to San Jose.

  • Stayed: January 2013, traveled as a couple
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Thank Canadian079
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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