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“Would not book again”
Review of La Riviera

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La Riviera
Certificate of Excellence
Stockholm
Level Contributor
15 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
“Would not book again”
Reviewed February 1, 2009

We booked La Riviera because we were only staying overnight between flights and it was close to the airport and the price included transport from and to the airport. Me and my friends stayed there three times during our trip and every time we emailed the day before our arrival to confirm time and place for the pickup. Sylvia at La Riviera answered and confirmed they would be there, but not once they showed up! All three times we waited about 30 minutes before some kind Tico helped us by calling the hotel and then they showed up 10-15 minutes later. The transportation part of the offer is such a joke! The hotel is nice enough, but the beds are quite uncomfortable and the area is really noicy with roosters, dogs and traffic. The area doesn't feel that safe, all houses are surrounded by walls with barb wire, but it felt safe enough when we went out to eat one night (the hotel restaurant was closed). Since the transportation was a big reason we booked this hotel in the first place, I am really disappointed. Next time we'll book something else and just take a cab.

  • Liked — Breakfast was ok, lots of TV channels
  • Disliked — Pickup didn't work, uncomfortable bed, noisy, neighborhood seemed unsafe
  • Stayed January 2009, traveled with friends
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank hooq
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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158 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (21)
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English first
Kansas City, Kansas
2 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed October 20, 2008

This hotel was recommended to us (and booked) through Dollar Car Rental -- it was a disaster. Also, we probably paid too much but we were going on Dollar's recommendation. They've done a lot of work on the exterior of this hotel to make it look classy but the rooms were horrible. The beds were very uncomfortable (one matress on a steel frame), there was no air conditioning so the room was stuffy, sticky, and musty, there was mold on the ceiling of the shower. The walls were paper thin. Someone checked in at midnight and we heard everything going on until they went to sleep. Dogs were barking, trucks and motorcycles sounded like they were in the courtyard. The restraunt only served a limited menu (chef was sick) and it took forever to get our food. Our flight left early so they didn't have breakfast available. As for safety, the property is behind a gate though not in the best neighborhood. More importantly, the rooms do not have any safety devices for the doors -- we had to cram our suitcase under the doorknob to feel some level of safety.

  • Stayed October 2008, traveled with family
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
1 Thank CTheWorld16
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Abbotsford, Canada
Level Contributor
19 reviews
15 hotel reviews
common_n_hotel_reviews_1bd8 61 helpful votes
Reviewed July 7, 2008

I spent over two weeks in Costa Rica and this hotel was a highlight of my trip.

The customer service was excellent and the property is very well kept with a beautiful courtyard featuring a pool and restaurant. Please keep in mind that you're not in a 1st world country, compared to other properties in Costa Rica is one is safe, clean and affordable.

This property is not a Hilton (there is one a few blocks away), but if you are looking for value, with nice amenities in a safe environment, I highly recommend this property.

  • Liked — Customer service
  • Disliked — It's about a 15 minute drive from downtown San Jose
  • Stayed June 2008, traveled solo
    • Value
    • Location
    • Check in / front desk
    • Rooms
    • Cleanliness
    • Service
    • Business service (e.g., internet access)
Helpful?
Thank heads_up
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Charlotte, North Carolina
Level Contributor
18 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 18 helpful votes
Reviewed March 4, 2007

Beautiful lounge, pool, and patio and the room was clean but it looked nicer than it actually was. My husband and I did not sleep well because dogs were barking below our room, cars were flying by, people in other rooms were extremely loud, the beds were small and the sheets didn't fit correctly. The pool was freezing and there were no lounge chairs. Despite this, the neighborhood seemed safe and there was a small grocery store down the street. The breakfasts were included and very nice. There was a wide variety of food and it was fresh. The price is reasonable but don’t expect something spectacular.

Stayed March 2007
Helpful?
Thank NY22
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about La Riviera

Property: La Riviera
Address: Autopista General Canas to San Jose | 2 Km Oeste Del Hotel Marriott, Del Cementerio de Belen 100 Mts Al Sur, San Antonio De Belen 40701, Costa Rica
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Free Breakfast Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Room Service Shuttle Bus service Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #2 of 4 B&Bs / Inns in San Antonio De Belen
Price Range (Based on Average Rates): $
Hotel Class:3 star — La Riviera 3*
Number of rooms: 19
Official Description (provided by the hotel):
Free breakfast, shuttle to the airport and WiFi Internet. ... more   less 
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Also Known As:
La Riviera Hotel San Antonio De Belen
La Riviera Costa Rica/San Antonio De Belen

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