We spent 8 days over Christmas at hotel because we wanted a known property. Bad mistake. Property is beautiful and staff for most part very friendly...that's where it ends. Prices were outrageous - a bottle of wine we buy for 13. in US was 90.US there. Food was fair. We paid extra for ability to use Exec. Room. No one challenged 5 to 6 folks who were let in this room by someone already there. If you didn't get there early for breakfast, food picked over and not replaced. Only good thing you could take free bottled water from there several times a day...in guest room $3. for small bottle. We had Christmas night reservation at La Isabella. Nothing but mass confusion and poor service. Overbooked for sure. This hotel is only interested in making money. This hotel is basically used for one nighters arriving in San Jose to start their vacations and at the end before flying out and the local folks eating at the buffets.... really nothing is done to show long termers they're appreciated. After you've paid $l4. for a glass of cheap wine for 8 days what's another dollar per person but on checkout you will find that charge for "Habitat"..another poor example of what the Marriott shouldn't allow. This was second time disappointed with a Marriott stay.
The tours were ok. Overpriced and now that we've done them, we did put ourselves in dangerous situations in a third world country.
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- Also Known As:
- Costa Rica Marriott San Jose
- Marriott San Antonio De Belen
- Marriott San Jose
- Marriott Costa Rica
- San Jose Marriott
- Costa Rica Marriott Hotel San Jose San Antonio De Belen