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“Skip the Marriott, Go to Epcot”

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Costa Rica Marriott Hotel San Jose
Certificate of Excellence
GreenLeadersSilver level
Reviewed March 11, 2014

Honestly, this hotel was great, but it really does feel like you are at Epcot, which is about what I expected, so this isn't necessarily a bad review. The service was wonderful, reception was great, and room service was fabulous. The rooms were clean and it is very conveniently located to the airport. This is definitely a Marriott property, and it feels like you are in Florida rather than CR. If you are looking for something with more charm and less commercialism, try Hotel Grano de Oro, which is wonderful. If you are looking for American comfort, this is your place.

  • Stayed: March 2014, traveled as a couple
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Thank hollyt919
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

Thank you very much for your valuable comments.

We are glad you have experienced our service and enjoyed our facilities.

Will be always a pleasure to have you back in our hotel.

César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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811 - 817 of 1,810 reviews

Reviewed March 11, 2014

We had a quick anniversary getaway. It was amazing. They even gave us a bottle of wine with a cheese table as a gift for our anniversary. The place is wonderful, the rooms are very clean and comfortable, the pool is nice, the restaurants are really delicious (although a bit expensive) and the spa/gym is top class.

Room Tip: The best rooms are the ones with pool view
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  • Stayed: January 2014, traveled as a couple
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Thank Danx30
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

Thank you for letting us be part of such important ocassion as your wedding anniversary.

We appreciate your comments regarding your last experience in our hotel.

We look forward to share many more aniversaries with you and provide you with a genuine and caring service.

César Sánchez
Guest Services

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 11, 2014

An unexpected oasis between the airport and San Jose.

A total surprise, wonderful !! The hotel staff are the most kind, gracious, competent & helpful that I have ever experienced in more than 20 years of extensive travelling (business & holidays). This includes staying in all the very best, well known & extremely well respected hotels.

The team at the Costa Rica Marriott have beaten all the exclusive, boutique & top chain hotels. there is nothing that they can't willing organise for you.

I CAN'T IT RECOMMEND MORE ... JUST TRY IT............

Room Tip: 6 th floor over-looking the pool & the beautiful vista of the volcanos beyond. The changing ligh...
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  • Stayed: February 2014, traveled with family
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Thank 512anonymous2014
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

We really appreciate your generous comments about our service and facilities.

It is very pleasant to know that we made you feel in a comfortable oasis away from the city crowd. Our staff is always committed to provide you with memorable experiences.

We look forward to be the host of your next trip.

César Sánchez
Guest Relations Manager

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Reviewed March 10, 2014

From check-in to check-out the service and hospitality were unsurpassed. When we gave our driver the name and address of our destination he beamed, saying it was the best hotel in San Jose. He was right! Breakfast buffet was included in room rate and was first rate. Grounds are located nearer the airport and away from less safe areas of San Jose. Staff was also very helpful arranging day trips and safe movement and transportation around city. Highly recommend this facility.

Room Tip: Request top floor room on mountain side.
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  • Stayed: March 2014, traveled as a couple
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Thank Jayhawk17
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

Thank you very much for your valuable comments.

It is rewarding to know that our service and accomodations met all your expectations.

We are glad you enjoyed our facilities and the breakfast experience at our Antigua Restaurant.

We appreciate your preference and look forward to have you back in a near future.

César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 10, 2014

This could be one of the best Marriott hotels in the world. Great views, wonderful views and outstanding food and a great staff. Highly recommended. Very comfortable business experience. Very nice experience for a fist time visit to Costa Rica.

  • Stayed: April 2013, traveled on business
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Thank jlafla
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

We appreciate your valuable comments regarding your expericence in our property during your stay.

It is very rewarding for us to know that your first trip to Costa Rica was a comfortable experience.

We value your business and look forward to have you back in a near future.

César Sánchez
Guest Relations Manager

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed March 7, 2014

As my taxi drove up to the Marriott resort I was immediately greeted by a charming young man. who assisted with my bags. check in was quick. The hotel is so authentic. ceramics and colorful artwork were a wonderful touch in this hacienda property. The best surprise in my room were the carved wooden doors which opened to a small balcony. The weather leaving New York was about 10 degrees so being able to open the wooden doors was the best. I slept soundly on the extra comfy bed. The bathroom had plenty of amenities including large fluffy towels and great water pressure. We enjoyed a yummy al carte breakfast on the terrace. My experience was beyond expectations while staying at this Marriott.

Room Tip: one night is not enough.
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  • Stayed: February 2014, traveled on business
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2  Thank traveler500
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

Thank you very much for taking your time to share with us your wonderful experience during your last visit to our hotel.

We feel flattered hearing that we exceed your expectations which commit us to keep providing our best efforts to make of your future stay a memorable moment.

César Sánchez
Guest Relations Manager

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Reviewed March 4, 2014

Our second time staying at this property, we found it to be relatively quiet despite its size. The only two disappointments we had was the availability of a lounge chair at the pool (really people...leaving your towels or otherwise on a chair and then disappearing for hours on end does not constitute ownership!), and, while the weekend breakfast buffet is quite nice, I would steer away from the restaurant dinner buffet (which we found disappointing, esp. for the price) and instead go to the smaller Peruvian restaurant on the same ground floor. We got rave reviews from friends in the tour group that went there instead. Also, please reserved judgment on timing for service. We learned on the first trip that "tico time" could be a very real thing. If this is your vacation...relax and go with it!

Room Tip: Didn't use the spa, so could not venture a vote on that.
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  • Stayed: January 2014, traveled with friends
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Thank POTCLover
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
César S, Gerente at Costa Rica Marriott Hotel San Jose, responded to this reviewResponded March 12, 2014

Thank you for coming back to our hotel, we really appreciate your preference.

We are sorry about the inconvenience with the pool lounge chair and your dinner experience at the restaurant. Your comments are very valuable for us to improve and keep providing our guests with a high quality service.

We are glad that you enjoyed our buffet breakfast at the Antigua Restaurant and we look forward to have the opportunity to serve you in your upcoming visit.

César Sánchez
Guest Relations Manager

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Rica Marriott Hotel San Jose

Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access Airport Transportation
Hotel Style:
Ranked #1 of 10 Hotels in San Antonio De Belen
Price Range: $173 - $314 (Based on Average Rates for a Standard Room)
Hotel Class:4.5 star — Costa Rica Marriott Hotel San Jose 4.5*
Number of rooms: 299
Official Description (provided by the hotel):
Discover striking architecture and impeccable accommodations at Costa Rica Marriott Hotel San Jose. Our luxury hotel in San Jose, Costa Rica offers a magical backdrop for a leisurely or adventurous stay. One of the best hotels in Central America, as rated by Condé Nast, our hacienda resort sits nestled within a 30-acre coffee plantation and offers views of the mountains or the San Jose skyline. ... more   less 
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
Costa Rica Marriott Hotel San Jose San Antonio De Belen

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