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“Wonderful service, relaxing time!”

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Costa Rica Marriott Hotel San Jose
Certificate of Excellence
GreenLeadersSilver level
San Francisco, California
Level Contributor
4 reviews
4 hotel reviews
common_n_hotel_reviews_1bd8 5 helpful votes
“Wonderful service, relaxing time!”
Reviewed December 6, 2013

We stayed here last week, on the Executive level. The lounge was always attended by wonderful and friendly staff, even at 6 a.m.! One morning, they even had a "chef" there for made-to-order omelets. Another evening, they had made-to-order fajitas! The breakfast buffet at their restaurant, was varied. It included great local fruits, omelet bar, hot dishes, typical breakfast fare, as well as some Costa Rican dishes. The manager emailed us ahead of time (we are Marriott members) and everything we requested was met on arrival. However, there is no hotel transfer from the airport! :( Taking a taxi costs about $15, from the airport. (approx. 10 min). The spa was good, the hotel staff gracious; if there were glitches, the managers were able to fix them quickly. We rented a SUV from the car rental service on the property, which was excellent. (Be warned: the insurance is high; doubles your rental cost since USA insurance doesn't cover international destinations). We ordered a Costa Rica map for our Garmin GPS ahead of time, and had a very easy time driving to all our destinations. We felt very safe, and loved the people and beautiful country! Victoria, at the tour desk, gave us great tips for sight-seeing as well as local restaurants to enjoy. We hiked through many of the National Parks and sights (lots of driving but well worth it!!)---enjoyed different rain forests (amazing wildlife!) and the beaches. We've traveled the world (remember, if you're respectful and gracious to the people in the country you're visiting, they will treat you the same in return); we fell in LOVE with Costa Rica! We will definitely return with our children next year! The Marriott, as our "base camp," was perfect and wonderful to "come home" to, after a day full of adventures!

Room Tip: Executive level, end of hall if possible (away from elevators, stairs, and foot traffic)
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Yolcu_traveler
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 7, 2013
Thank you very much for your comments , we are very glad that you had a wonderful time in Costa Rica and that you had a great experience in our hotel with our service and staff , we are looking forward to host you again in the near future.
Bert bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (411)
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English first
Newport, Rhode Island
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 6, 2013

Very nice Hotel in a really nice country, you do not feel you're in the dowtown. We visited 3 times in our trip, the first time we had a small issue with a request, but the second time they made ​​excellent experience and care of every detail of our stay. Vanessa, the concierge was very helpful, she gave us a very nice anniversary surprise in our room and helped us a lot with our requests. The hotel has very nice rooms, the food is amazing, our waiter Santiago was amazing with the service. I recommend this hotel to relax and get wonderful service. The Bellman Roy is very helpfull too. We enjoy a lot our stay, the coffe plantation is a really nice detail at the entrance. Definitely we will visit again!!

Mr and Mrs Dale

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Mrs E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 7, 2013
Thank you very much for your comments , we are very happy that you did enjoy our hotel and our service , we are looking forward to serve you again in the near future .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bloomington, Indiana
Level Contributor
16 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 12 helpful votes
Reviewed December 5, 2013 via mobile

This is a great hotel often used for wedding venues because of its views. The wine selection is quite good for Costa Rica and the food good as well. Sitting in the hot tub in the evening is delightful. We use this as our deluxe hotel close to the airport. The spa is good as well. I must remember to book spa treatments prior to arrival

Stayed November 2013, traveled with family
Helpful?
Thank Pam-Roberts3
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 6, 2013
Thank you very much for your comments . We are very happy that you enjoyed the hotel and that you had a good experience with our service and food and beverage selections.
We are looking forward to serve you again in the near future.
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Miami, Florida
Level Contributor
5 reviews
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed December 4, 2013

My husband and I stayed here 2 nights (1 night each before and after our trip to Mal Pais) and we are already planning our next trip to this wonderful hotel. The hospitality is exceptional and the staff if very kind. I love that the hotel is open and you can feel the breeze as you walk the halls. We had both the buffet breakfast and the breakfast from the executive lounge and they were both FAR from basic and everything was delicious. I do not find this hotel "luxurious" but I do find it unique and a hidden gem in San Jose.

Room Tip: Definitely stay in a room with the view facing the mountains
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  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Christina P
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 5, 2013
Thank you very much for your nice comments , we are very happy that you did enjoy our service and that you had a great experience , we are looking forward to serve you soon again in the near future .
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Baltimore, Maryland
2 reviews
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed December 4, 2013 via mobile

Couldn't have been happier with my visit. Everyone was extremely helpful. I checked in Tuesday night and Allan at the front desk was extremely helpful and checked on us once we were checked in. Mayra at the breakfast is great as well. Thanks for a great stay and I will definitely be back.

Stayed December 2013, traveled with friends
Helpful?
Thank Onther0ad78
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 5, 2013
Thank you very much for your comments , we are very happy that you did enjoy the service of our hotel staff and our hospitality .we are looking forward to host you soon again in the near future .
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Minnesota
Level Contributor
141 reviews
19 hotel reviews
common_n_hotel_reviews_1bd8 62 helpful votes
Reviewed December 3, 2013 via mobile

While touted as a luxury hotel this was fine but not a place we would choose again. The architecture is distinct and of historic character, but otherwise nothing stood out in terms of view, luxury, or service. The area this is located in is not near anything in walking distance...it seems like an industrial area? This is an old plantation so it holds some of that charm, but again, uneventful. Nothing that stood out to weary travelers other than a decent basic breakfast in the executive lounge with a kind staff . Keep in mind that there was nothing to complain about either, just does not meet the impression Marriot attempts to give on its website.

Stayed December 2013, traveled as a couple
Helpful?
Thank SunnyDay1
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 4, 2013
Thank you very much for your feedback and comments , we are glad that you enjoyed the architecture and historic charatar of our hotel.
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level Contributor
94 reviews
23 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
Reviewed November 30, 2013

We were only here for one night on the way to a cruise. We had opted for the Executive guest lounge access room. Our room was two doors down from the lounge. The room was beautiful, clean and inviting. The food in the executive lounge was very nice. We ate both dinner and breakfast there. Thought it was a great bargain. Easy access for coffee early in the am. All of the people we encountered working there were just as nice as could be. We spent some time in the bar by the lovely pool area and the service people there were also perfectly attentive. The only down side for us was our room fronted the indoor courtyard and it was very noisy in the evening. After a long day of flying we wanted an early evening and it wasn't to be. Couldn't get any sleep due to the noise until after about 11:30pm. I would ask for a room not on the indoor courtyard next time. Other than that we really enjoyed our stay and would go back.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 2, 2013
Thank you very much for your your comments , We are very happy that you did enjoy our hotel and our service.We are looking forward to serve you again in the near future.
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Rica Marriott Hotel San Jose

Property: Costa Rica Marriott Hotel San Jose
Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $$
Hotel Class:4 star — Costa Rica Marriott Hotel San Jose 4*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
Costa Rica Marriott Hotel San Jose San Antonio De Belen

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