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“Beautiful place”

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Costa Rica Marriott Hotel San Jose
Certificate of Excellence
GreenLeadersSilver level
Phoenix, Arizona
Level 6 Contributor
102 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 34 helpful votes
“Beautiful place”
Reviewed November 30, 2013

We were only here for one night on the way to a cruise. We had opted for the Executive guest lounge access room. Our room was two doors down from the lounge. The room was beautiful, clean and inviting. The food in the executive lounge was very nice. We ate both dinner and breakfast there. Thought it was a great bargain. Easy access for coffee early in the am. All of the people we encountered working there were just as nice as could be. We spent some time in the bar by the lovely pool area and the service people there were also perfectly attentive. The only down side for us was our room fronted the indoor courtyard and it was very noisy in the evening. After a long day of flying we wanted an early evening and it wasn't to be. Couldn't get any sleep due to the noise until after about 11:30pm. I would ask for a room not on the indoor courtyard next time. Other than that we really enjoyed our stay and would go back.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Lois A
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, December 2, 2013
Thank you very much for your your comments , We are very happy that you did enjoy our hotel and our service.We are looking forward to serve you again in the near future.
Bert Bloem Hotel Manager
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1,768 reviews from our community

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Rating summary
  • Sleep Quality
  • Location
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (421)
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BIRMINGHAM
Level 4 Contributor
33 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 7 helpful votes
Reviewed November 20, 2013

This hotel is relatively close to the airport and an excellent start to a vacation in Costa Rica. Although a bit on the pricey side it is a first class property built on an old coffee plantation. The grounds are immaculate and still have coffee plants. There is a giant pool and a really large tile hot tub and a small golf course in the back of the hotel. The hotel has a travel office, wedding chapel and fine dining. I was here 16 years ago and they had Marriott van shuttle service to the hotel. Alas, that has disappeared and you have fight your way thru the airport mania to get a cab to the hotel. Overall it was a pleasant experience and as I said a good place to start a visit to Costa Rica.

  • Stayed November 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank SAM S
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 22, 2013
Thank you very much for your comments , I am happy that you did enjoy our hotel and that you had a pleasant experience , we are lookig forward to host you again in the near future .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
London, United Kingdom
Level 4 Contributor
34 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 26 helpful votes
Reviewed November 16, 2013

An airport hotel without an airport shuttle, this quiet hotel with $15 transportation to the airport that is 5km from the airport leaves little to be desired other than surprisingly nice landscaping and one of the most inviting pools I've seen in CR. That being said, the bar and restaurant are prohibitively expensive, the rooms tired and and lingering of smoke / Lysol (NB, room deodoriser is even blown in the air-conditioning overhead units to constantly neutralise smokey & fun key odor, so I got an extra little surprise trying to cool my room down a bit later on) on the 'Diamond Club' floor isn't what one expects of the Marriott brand. The staff were attentive to my needs when I brought the room deodoriser issue to a front at 1am and showed me 5 additional rooms which is why my review is an average vs poor.

Room Tip: Request housekeeping not to deodorise your room upon arrival - honestly though, stay in one of the n...
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  • Stayed November 2013, traveled with family
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank Heidiwittbold
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 18, 2013
Thank you very much for your feed back , we appriciate this very much , we will inmediately follow up in respect of your experience in your room with the deodoriser and your other valuable comments what you have experienced on our properrty.
Thank you very much , Bert Bloem Hotel Manager
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Flanders, New Jersey
Level 1 Contributor
3 reviews
3 hotel reviews
common_n_hotel_reviews_1bd8 4 helpful votes
Reviewed November 15, 2013 via mobile

This is a beautiful property. I love the style of the hotel. It feels old but well maintained. The property has an old spanish feel which I loved. The grounds are colorful and meticulously maintained. Marriott covered all basis from the ability to arrange tours, plan events or simply relax. Room was spacious and patio enhanced the relaxation.

Stayed November 2013, traveled with friends
Helpful?
Thank legna45
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 18, 2013
Thank you very much for your comments , it is great to hear that you enjoyed our Spanish style hotel with the beautiful gardens and the comfort you expected .
We appriciate very much your feed back in order to continue drive great guest experience .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Sao Paulo, SP
Level 5 Contributor
41 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 39 helpful votes
Reviewed November 9, 2013 via mobile

Employees are all very kind and the rooms are very confortable.
The building ia old but everything works perfectly.
The Coffee plantation and the golf court around makes it more beautiful.
The gym is big, but crowded everything morning. Breakfast is complete.

Stayed October 2013, traveled on business
Helpful?
Thank Lucianowatanabe
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 12, 2013
Thank you very much for your comments ,
the hotel is located on a beautiful coffee plantation under the shadow of the Escazu hills and on site we also have our golf driving range and the Spa with a very nice gym.
It is great to hear that you did enjoy our comfortable rooms and our service staff in order to make your stay perfect .
Bert Bloem Hotel Manager
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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Phoenix, Arizona
Level 6 Contributor
310 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 162 helpful votes
Reviewed November 8, 2013 via mobile

We arrived late before heading out to Arenal. Loved this hotel! Beds are so comfy and the pools, jacuzzi are so nice. Breakfast buffet was plentiful and good. Great hotel if staying in SJO. Cabs are about $10-$15 ow from airport and only takes a few minutes.

Stayed November 2013, traveled as a couple
Helpful?
2 Thank CherylGlendaleAZ
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Hotel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 12, 2013
Thank you very much for your nice comments , we are very happy you enjoyed our property and that you loved our comfortable beds and the pool area .
We are looking forward to serve you soon in the near future.
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Bogota, Colombia
Level 6 Contributor
296 reviews
50 hotel reviews
common_n_hotel_reviews_1bd8 113 helpful votes
Reviewed November 3, 2013

On a recent business trip to Costa Rica, I choose to stay at the Marriott San José. Well located near the Airport, build in a pretty 'California Med' or 'Hacienda' style, with nice and attentive service and rather decent restaurants, it is a nice place to stay overnight. However, I feel is about time that some funds are invested in an overdue refurbishing of the place. Rooms and bathrooms are tidy and clean, but you still get the feel in of a 'sixties' hotel where not much has happened in the last three decades...In a country like Costa Rica, where 'Top Players' like the 'Four Seasons' are in the game, either you sharpen up, or the competition will flatten you...

Room Tip: Inisist on a room with a garden view...
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  • Stayed November 2013, traveled on business
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Cocolo47
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Bert B, Htel Manager at Costa Rica Marriott Hotel San Jose, responded to this review, November 5, 2013
Thank you very much for your feed back and comments , this information will help us to stay on strategy , the hotel is planning to have food and beverage concept changes and other new changes in the future.
Again thank you very much for your valuable feed back and we are looking forward to host you again soon .
Bert Bloem Hotel Manager
Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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Additional Information about Costa Rica Marriott Hotel San Jose

Property: Costa Rica Marriott Hotel San Jose
Address: 700 mts West from Bridgestone/Firestone, San Antonio De Belen 502-4005, Costa Rica
Phone Number:
Location: Costa Rica > Province of Heredia > San Antonio De Belen
Amenities:
Bar / Lounge Business Center with Internet Access Fitness Center with Gym / Workout Room Free Parking Restaurant Room Service Shuttle Bus service Spa Suites Swimming Pool Wheelchair access
Hotel Style:
Ranked #1 of 10 Hotels in San Antonio De Belen
Price Range (Based on Average Rates): $$
Hotel Class:4.5 star — Costa Rica Marriott Hotel San Jose 4.5*
Number of rooms: 299
Reservation Options:
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Also Known As:
Costa Rica Marriott San Jose
Marriott San Antonio De Belen
Marriott San Jose
Marriott Costa Rica
San Jose Marriott
Costa Rica Marriott Hotel San Jose San Antonio De Belen

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