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DoubleTree by Hilton Hotel Cariari San Jose
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Reviews (1,495)
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All reviewsdouble treecosta ricasan joseclose to the airportwarm cookiespool areanice hotela small grocery storeopen airsmall casinoswim up barbreakfast buffetexecutive roomrestaurant staffnice staytour deskrooms are spacious
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940 - 945 of 1,495 reviews
Reviewed February 24, 2013

The warm chocolate cookie on arrival is a great start. The room was clean, spacious and had a nice bathroom. The outlook was poor - straight into a hedge and quite noisy at times. The breakfast buffet was the best we had during our holiday in Costa Rica. The staff were very pleasant. We ate in the restaurant once and the meal was very nice though expensive. There's an Italian and a sushi restaurant just out of the front door of the hotel to the right. It's only a short walk. There's also a supermarket in that area too. The hotel has a decent sized swimming pool and jacuzzi with sun loungers around. The restaurant and bar overlook the pool area which is very pleasant.

Room Tip: Try to get a quiet room. The area can be noisy with people outside the hotel and there is you can hear the planes taking off.
  • Stayed: February 2013, traveled as a couple
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Thank Chrisalis79
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded February 28, 2013

Thanks for your comments. Whenever you’re in San Jose, stop by the DoubleTree by
Hilton Cariari San Jose. We’ll take good care of you. Margie Aristy, Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 23, 2013

The hotel was very nice for the price and it was close to the airport. STaff friendly and English speaking. Breakfast was amazing however you have to pay for the upgrade. Some mix up with "Breakfast Included" Overall very nice stay

  • Stayed: February 2013, traveled solo
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Thank Shari D
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded February 28, 2013

We’re happy you had a great stay at Doubleetree by Hilton Cariari San Jose3. Come see us again soon – we’ve got a delicious chocolate chip cookie waiting for you! Safe travels…. Margie Aristy, Director of Sales & Marketing.

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Reviewed February 18, 2013

Is is really nice when you wake up in the morning, go for breakfast and the first thiong you see is a smile in everybody serving you. The Cariari is one of those hotels that you want to visit again and again. Furthermore, I forgot my watch at the hotel and they managed to deliver it to me to the Airport on short advice. Congratulations for your great people and services

  • Stayed: February 2013, traveled on business
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Thank Platensebr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded February 28, 2013

Thanks for taking the time to send us the great review. We hope to see you again soon at the
Doubletree by Hilton Cariari San Jose! Margie Aristy, Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 12, 2013

The DoubleTree Cariari is clean and the staff is very helpful. The executive breakfast is somewhat lacking, I would recommend upgrading and eating by the pool instead. Clarice in the sales department went out of her way to stop in the parking lot and give us detailed (and helpful!) directions to Poas Volcano and to follow up on some documents my husband left behind at Hilton Papagayo. The location is wonderful for day trips (Poas Volcano, La Paz Waterfall, Cafe Britt) We would definitely stay here again, and the proximity to the airport is ideal.

  • Stayed: February 2013, traveled with family
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Thank Meghan E
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded February 28, 2013

Thanks for staying with us at the Doubletree by Hilton Cariari San Jose. I’m happy to hear that you enjoyed your stay and that Gladys was helpful! I’ll be sure to share your comments with her. See you soon, Margie Aristy, Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed February 10, 2013

Its convenience to the airport made it an ideal choice for our stay on arrivel and the night before departure. On both occasions an upgrade to a junior suite was much appreciated. The rooms were spacious and the beds large and comfortable.Bathrooms immaculate. Check in service on both occasions was efficient and friendly.The appearance as previously noted in another review is attractive, open sided corridors with abundant tropical foliage. The shuttle service was prompt.
On the flip side the number of conference rooms resulted in displays overflowing into public areas. On one occasion it was almost a struggle to pass the exhibitors and guests together with power machinery stands in the main corridor to the restaurant.
Another complaint re the swimming pool. On arrival this looked large and attractive with ample sunloungers, however, be warned the water is cold. I am used to swimming in cold seas but expected far more from a pool in Costa Rica. Most of the pool is fairly shallow with no proper swimming area, we did far better in a 10x4 metre pool at Hotel Don Quichotte Tortuguero.
The quality of breakfast was again disappointing, a limited choice and of variable quality.
For the price I expected better

  • Stayed: February 2013, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Thank stillworkingat68
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Margie_Aristy, Director of Sales at DoubleTree by Hilton Hotel Cariari San Jose, responded to this reviewResponded April 15, 2013

Thank you for staying with us at DoubleTree by Hilton Cariari San Jose. We appreciate
your candid review of our property. New perspectives about our hotel and our guestroom
appearance help us make improvements to our guest experience on an ongoing basis. Please
share any additional comments or suggestions with us any time. Margie Aristy, Director of Sales & Marketing.

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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