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“Find another place if you wish to sleep...”
Review of Hotel America

Hotel America
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Hotel America
Ranked #6 of 7 Hotels in Heredia
Hilo, Big Island of Hawaii
1 review
“Find another place if you wish to sleep...”
Reviewed August 10, 2010

...Nice rooms, but you can hear the people next door gargling int he bathroom, other's TV all night long, babies screaming, and and every door slamming closed, at all hours. We took sleeping pills and used ear plugs, but we were still kept up late, after midnight, and awakened by loud, early rises at 5 AM. The morning staff was apologetic...

BTW...the restaurant is not open past lunch, and no bar, as some guide books state. Nor is there an included breakfast. In five weeks of travelling in Cost Rica, you will have some negative experiences, this was definitely our worst. Most hostels are much quir\eter, not to mention low cost.


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  • Stayed August 2010, traveled as a couple
    • Value
    • Location
    • Sleep Quality
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Scarzell
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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32 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (7)
Date | Rating
  • English first
  • French first
  • Spanish first
  • Any
English first
Liverpool, Canada
1 review
Reviewed September 30, 2009

As the hotel provided by the tour group, I did not have much choice in hotel, but considering Hotel America was listed in Rough Guide travelbook, I expected a little better. While the staff were friendly enough (even when we were checking in at 11:30pm), the hotel had little else to offer. The rooms were on the small side of average in terms of size, and very very dirty. The floors (main space and bathroom) were very dusty and had hair left behind. While linen was provided, they were of very poor quality and very old. Beds were comfortable enough though. The doors and locks were questionable, either broken or very loud.

The walls between rooms are very thin and EVERYTHING can be heard. From the screeching sound of the hot water to the laughing of the neighbours. The morning after arriving in CR (very jet lagged) I was woken up at 6am to the unreasonably loud music/radio from the daily cleaners. They did not turn off the music until 9am, which was ridiculous.

Yes there is free internet, however there was only two computers, only one which was working. The location of Hotel America is good. While I did not stay at any other hotel in Heredia to compare standards, I did not enjoy my stay at Hotel America. I actually stayed in two separate rooms as our tour group returned to Heredia after 2 weeks. I was not impressed both times.

  • Stayed January 2009
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank anle87
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.

Travelers are raving about these Heredia hotels

Sparks, Nevada
1 review
Reviewed August 27, 2009

Room dirty, plumbing leaked, door lock flimsy, no air conditioning, lousy television reception, NO amenities as advertised, deposits required for phone use and for TV remote. Worst of all there were cockroaches! This hotel gives the impression that it is one used for hourly rentals by hookers.

  • Stayed August 2009, traveled with friends
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Fanciface66
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Ottawa
Level 3 Contributor
10 reviews
Reviewed June 9, 2009

Friendly helpful staff and great location have kept me coming back to this hotel a few times a year since 2000. Occasional disco noise and some small rooms are the major drawbacks. I suggest inspecting your options before checking in to choose your room. Rooms facing the street are the noisiest.

  • Stayed March 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank CRKen
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Heredıa, Costa Rıca
Level 2 Contributor
8 reviews
6 hotel reviews
common_n_hotel_reviews_1bd8 15 helpful votes
Reviewed June 3, 2009

Hotel America used to be a good bargain but the price has risen and the service has declined. On check in night, there was a loud disco party going on in one of their two party rooms and there was absolutely no sound insulation in the building. This establishment should decide whether they want to be a hotel or a disco, but not both. The breakfast nook had closed since the last stay. Staff was uninterested in my problems. Room full of cockroaches. Internet service promised was not available entire stay. Very disappointing to say the least. Would not recommend it to anyone.

  • Stayed May 2009, traveled solo
    • Value
    • Location
    • Rooms
    • Cleanliness
    • Service
Helpful?
1 Thank sunsancr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Leonia, New Jersey
Level 6 Contributor
105 reviews
34 hotel reviews
common_n_hotel_reviews_1bd8 69 helpful votes
Reviewed January 6, 2008

I don't think that the hotel's website is really effective in making reservations. Calling and trying to confirm was not 100% effective either.
The place is pretty basic. It is well located. Rooms open off of a large dark hallway on the 2nd or third floor. A family member had a problem with noise when staying a month after I was there but I had no problem. The room did not have space for anything beyond the 2 beds so it felt somewhat cramped even tho' it was not that small. There was no window to the outside. The breakfast was OK and the staff was helpful, with some being more so than others.

  • Liked — Location in central Heredia, near plaza.
  • Disliked — Rather blah.
Stayed October 2007, traveled solo
Helpful?
Thank MWG12
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Miami
1 review
common_n_hotel_reviews_1bd8 1 helpful vote
Reviewed July 9, 2007

Hotel America was a last resort (as it is pricey in comparison to the nice hostels I have been in on my trip) but it was late and dark and the rest of the hotels were even worse. The first room I saw there was very dirty and had hairs in the beds and a filthy bathroom. The next room I saw was alright, however the walls are filthy, there is no sound barrier and the fan in the room was broken. The front desk was not accepting credit cards that night and I had to go around the block to an ATM to be able to pay for the overpriced room. They said there was nothing they could do about the fan, even though it was a standing fan that could have been replaced. I had been paying $9 a night for a beautifully clean, quiet room prior to this and was very disgusted by Hotel America.

Stayed July 2007
Helpful?
1 Thank smart-traveller82
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel America

Property: Hotel America
Address: Calle Central ave 2 y 4 | 50 Mts South Central Park, Heredia, Heredia 40101, Costa Rica
Location: Costa Rica > Province of Heredia > Heredia
Amenities:
Casino and Gambling Free Breakfast Free High Speed Internet ( WiFi ) Restaurant Shuttle Bus service
Hotel Style:
Ranked #6 of 7 Hotels in Heredia
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel America 3*
Number of rooms: 38
Official Description (provided by the hotel):
The America Hotel is located 25 minutes from the Juan Santamaria international airport, located in the Centre of Heredia city, offering you a variety of alternatives to the delight of his visit. With a very nice infrastructure, Hotel America has more than 10 years of receiving visitors. To be located in the center of the city, visitors can find various points of interest such as: the Central Park 50 meters, banks, ice cream, shops, souvenirs, restaurants and only 10 or 15 minutes the Mall. You will find historical sites: The Fortin one of the symbols of the city of Heredia, the Instituto Nacional de Biodiversidad INBIO in which you will find part of our natural beauty. ... more   less 
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Also Known As:
America Hotel Heredia
Hotel America Costa Rica/Heredia

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