Very disappointed in this hotel. We were basically forced to stay here due to an unforeseen emergency late in the evening. The gentleman at check in provided no service at all. Our room was upstairs a few doors down from the elevator. Once we got into our room I was scared to place anything on the floors since it just didn't look clean. At this point we just wanted to sleep after a long day of traveling. Turned on the bath light only to find German roaches running rampant along floor and wall.
The room is extremely basic and should only be used as last resort. We found hairs in the bath shower.
Found it strange the cleaning lady the next day was mopping the floor without any bucket of water. What kind of cleaning lady wears high heels?
We didnt even dare check out the free continential breakfast for fear of finding more roaches.
Could not fathom paying $70 ever again to stay here. This is a $20 night hostel.
- Official Description (provided by the hotel):
- The America Hotel is located 25 minutes from the Juan Santamaria international airport, located in the Centre of Heredia city, offering you a variety of alternatives to the delight of his visit. With a very nice infrastructure, Hotel America has more than 10 years of receiving visitors. To be located in the center of the city, visitors can find various points of interest such as: the Central Park 50 meters, banks, ice cream, shops, souvenirs, restaurants and only 10 or 15 minutes the Mall. You will find historical sites: The Fortin one of the symbols of the city of Heredia, the Instituto Nacional de Biodiversidad INBIO in which you will find part of our natural beauty. ... more less
- Reservation Options:
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- Also Known As:
- America Hotel Heredia
- Hotel America Costa Rica/Heredia