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Tamarindo
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Reviewed 4 weeks ago


Stayed here for 2 weeks at the beginning of January we loved Costa Rica and Tamarindo, the hotel is in a fantastic position overlooking the busy tourist town of Tamarindo. Each room has a sea view, we were particularly lucky as we had the very top furthest north room so had a brilliant sunset view. The beds are very comfy but pillows slightly lumpy.Rooms are kept immaculately clean with a maid service every day. Our shower head wasn't the best as it sprayed randomly but not a real problem. There is an overpriced mini bar in the room which we didn't use. We found the breakfast to be excellent and the main dish was changed everyday with the usual selection of juices, cereal,toast, pancakes,scrambled egg, cold meat, cheese, yogurt etc I don't know why people complain that it's repetitive, let's face it most people have the same breakfast everyday more or less and I thought this represented most peoples diversity, it is a bit cheeky though to charge extra for things like nutella or avocado. The staff were very attentive and welcoming especially Ronald who seemed genuinely happy to greet and talk.
The pool is excellent and although people complain that there isn't enough sunbeds you can see why the hotel doesn't want it cluttered with them as it would make it look like Benidorm, only problem as usual is people toweling the beds then leaving them unattended for hours which is the normal selfish behaviour. Bar expensive £5 can so rarely used.

Date of stay: January 2020
Thank Smudge1970
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venture33514241366, Gerente at Wyndham Tamarindo, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you for staying with us here at Wyndham Tamarindo. Thank you for your feedback, We are glad that you enjoyed your stay with us and look forward to welcoming you back! Kind regards, Wyndham Tamarindo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 17, 2020

This hotel is average and what I would call style over substance. The exterior of the hotel is tired and the interior ok. Breakfast is limited and extremely bland. They charge for Nutella, avacado, bacon etc. There is no variety aside from the fruit they add to the tap water each day. The staff are not friendly or hospitable. Only received a voluntary greeting off one female member of staff during the stay. We always instigated greetings and often when asking staff information felt unwelcome and
Like we were bothersome. Our safe was broken on arrival and required fixing 3 separate times. Our toilet was also broken and constantly running water extremely loudly. The maintenance man was efficient and fixed each time. So he was good. The patio doors would lock from the outside. Fortunately through shaking it a little we weren’t locked out. My biggest issues were the cleaning and cleanliness of the rooms and hotel. Our room had an incredibly dirty floor. lifts cleaned with baby oil meaning if you lean you’ll get oil on your clothes. Shower and your feet will be black in moments. Not nice at all. The floor was not cleaned during our stay and the standard of housekeeping lacklustre at best.. Seems like bedding and towels were the only thing that were changed. There are about 12 sun loungers around the pool, which is plain stupid and meant people become territorial from 6am TIL 9pm. Classy way of managing your customers would be to ensure there are enough loungers or a system that does not allow people to own a lounger as they put their towel on it. In Thailand there is a 20 min rule. This would be effective here. Perhaps investing in furniture for balconies would be wise also. There was no information in the room at all about hotel services and we weren’t greeted by a rep and weren’t assisted in any way with local amenities and services. We had to ask about every single thing. There is no table if you order room service and want to sit on your balcony. The prices for the bland food are high, the restaurant service is slow and that’s surprising when it wasn’t busy at all. The food is also bland.. The balconies are also dirty with dirty glass
panes and no safety rails or brackets. As adults this is fine, but I would not be happy with a child in this location. The shuttle they offer to town ended early and would drive past you when trying to return to the hotel. We weren’t once successfully able to return via shuttle and used taxis to return when we didn’t fancy the steep hike. The walk is an incline and a half, takes about 20 mins depending on if you choose the concrete or dirt path.
Neither are desirable. We never met our rep or were given information of what time he/she would be there as advised in our documents.. So all in all pretty poor bearing in mind the premium we were charged to stay here. I would never return to a place where it appears that simply no one really cares..

Date of stay: January 2020
Trip type: Traveled as a couple
Thank D B
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venture33514241366, Gerente at Wyndham Tamarindo, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you for taking the time to write a review. We aim to ensure all our guests leave the hotel having an amazing experience, I have taken your feedback and will address the appropriate departments so as we can improve our services. Sincerely, Wyndham Tamarindo

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Reviewed January 9, 2020

Firstly amazing views over tamarindo from any balcony, love the staff, especially Wilmer and Carlos at the pool bar, very entertaining. Tamarindo is a very tourist style place and very expensive, beers are on par with the uk which is amazing as I’m sure it would be cheaper anywhere else in Costa Rica. Food isn’t cheap either and is very limited.so bring some extra cash,lots of trips to enjoy again which we need to in this fantastic country, again on the expensive side. The hotel bar closes quite early (10pm) but at these prices it isn’t a surprise it’s not too busy, even at ‘happy ‘ hour which happens all over tamarindo. We are still in to our first week and this is an amazing place but I feel they are trying to get in to your wallet at every excuse, watch for the ‘Iva’ and service charge on top of your bill (about 23%)
On the plus side the hotel is very amendable and will try to sort all your queries. We have a fantastic rep (TUI) Tony who has been so helpful to date.
The supermarkets are quite reasonable
The hotel provides a shuttle most of the day into tamarindo and the Langosta hotel which is well worth a visit, great facilities and on the beach, great gym...a shame this stops around 8, a bit early as in posted earlier posts. Taxis are available,some dodgy guys but at 5 dollars or 3000 colones is a good way of cutting out the hill.
That said we are looking forward to our next week or so you must try this place out

Date of stay: January 2020
Trip type: Traveled as a couple
3  Thank terry d
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venture33514241366, Gerente at Wyndham Tamarindo, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you for staying with us here at Wyndham Tamarindo. We are glad that you enjoyed your stay with us and look forward to welcoming you back! Kind regards, Wyndham Tamarindo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 8, 2020 via mobile

It’s not a 5-star but it’s not really a 4-star either. The views are AMAZING! Our room was clean and very comfortable. My main complaint was the breakfast was average and the same every day. I wish 4 1/2 stars was available.

Date of stay: January 2020
Trip type: Traveled as a couple
1  Thank Michael J
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venture33514241366, Gerente at Wyndham Tamarindo, responded to this reviewResponded 4 weeks ago

Dear guest, Thank you for taking the time to write a review. We aim to ensure all our guests leave the hotel having an amazing experience, I have taken your feedback and will address the restaurant so as we can improve our services. Sincerely, Wyndham Tamarindo

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This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
Reviewed January 3, 2020 via mobile

My friend & I done a month tour of the Americas & started in Costa Rica. The hotel is beautiful, the views are stunning. The rooms were 1st class especially the bathroom. It seems to be more than a 4* Hotel. I was very impressed & I would definitely stay again & also recommend to friends & family

Date of stay: December 2019
Trip type: Traveled with friends
1  Thank F342RHryan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Venture33514241366, Gerente at Wyndham Tamarindo, responded to this reviewResponded January 7, 2020

Dear guest, Thank you for staying with us here at Wyndham Tamarindo. We are glad that you enjoyed your stay with us and look forward to welcoming you back! Kind regards, Wyndham Tamarindo

Report response as inappropriate
This response is the subjective opinion of the management representative and not of TripAdvisor LLC.
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