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“Great service/rooms need updating”

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Hotel La Laguna del cocodrilo
Ranked #18 of 23 Hotels in Tamarindo
Certificate of Excellence
Nashville, Tennessee
Level 4 Contributor
29 reviews
9 hotel reviews
common_n_hotel_reviews_1bd8 13 helpful votes
“Great service/rooms need updating”
Reviewed June 22, 2012

I cannot adequately express to you how impressed we both were with the willingness of the personnel at the hotel to accommodate and provide for our needs. The service was unparalleled. I would highly recommend your services to anyone considering a trip to your remarkable country. I loved the beachfront location. I could have stayed here several days. The staff was above all expectations. These included: Stacy, Michael, and Cedric at the desk, Clarine at the French bakery, and D.J. at the restaurant. Our estuary tour with Nelson, which was booked by Stacy, was one of the highlights of our trip. Thank you very much.

The facilities could use refurbishment; it's time to update. (The room was barely adequate and could have used some cleaning and updating. For example: moldy bathroom, no towel holders, limited hot water, broken faucet, intermittent internet service, etc.)

  • Stayed June 2012, traveled with family
    • Value
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    • Sleep Quality
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Helpful?
Thank SHUGGIEBOOGIE
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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191 reviews from our community

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Rating summary
  • Location
  • Sleep Quality
  • Rooms
  • Service
  • Value
  • Cleanliness
Traveler tips help you choose the right room.   Room tips (38)
Date | Rating
  • Dutch first
  • English first
  • French first
  • German first
  • Italian first
  • Portuguese first
  • Spanish first
  • Any
English first
Croydon, United Kingdom
Level 2 Contributor
8 reviews
7 hotel reviews
common_n_hotel_reviews_1bd8 10 helpful votes
Reviewed April 15, 2012

We booked the junior suite which was the most expensive room and on the top floor. It was large room and clean and the balcony had good views of the beach, but it was pretty tired and the bed was quite sunken and the lock on the door not great. In the mornings for breakfast, we could never work out whether we were supposed to wait for service or go and order ourself from the bakery. I think only once did someone come to the table to take an order and that was because they had obviously just brought food to another table.
The food in the French bakery is lovely and we ate in the restaurant once which was also good. I get the impression the business is more based around the restaurant and bakery and the rooms are just a sideline, so it was fine for a couple of nights and probably good for backpackers as the rooms are reasonable.
NB, we had thought the fact the hotel was next to a pool of crocodiles was a good chance of seeing a bit of wildlife but the pool dried up a couple of years ago, so no crocs. Don't expect that would bother most people though

  • Stayed January 2012, traveled as a couple
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Helpful?
2 Thank Dunkersamd
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
San Francisco, California
Level 5 Contributor
59 reviews
14 hotel reviews
common_n_hotel_reviews_1bd8 28 helpful votes
Reviewed March 19, 2012

We spent our first two nights in Tamarindo at this hotel. We thought it would be amazing since it was right on the beach. Turns out, the bed was uncomfortable, the A/C was dripping water on the floor (granted, they fixed it after the first night) and the lock on the bedroom door wouldn't work. The first day when we went out to eat breakfast, we sat and waited maybe 15-20 minutes and the waitress didn't even come out to ask how we were!

  • Stayed March 2012, traveled as a couple
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Helpful?
1 Thank Debbie M
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Darmstadt, Germany
Level 4 Contributor
47 reviews
21 hotel reviews
common_n_hotel_reviews_1bd8 23 helpful votes
Reviewed March 11, 2012

The Laguna del Cocodrilo is a nice, small hotel, incredibly quiet, ideally located at the entrance in Tamarindo, you can hardly believe that you are actually staying in one of the busyest playas in Costa Rica. We had one of the junior suites and it was great. We had a big terasse, we could lie in the bed and still see the ocean, extremely relaxing. The French bakery and the restaurant in the hotel add even more value to it. The ocean is just a short walk away, perfect location.

  • Stayed January 2012, traveled as a couple
    • Value
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    • Rooms
    • Cleanliness
    • Service
Helpful?
Thank Aotearoa_fan
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona
Level 5 Contributor
69 reviews
24 hotel reviews
common_n_hotel_reviews_1bd8 41 helpful votes
Reviewed December 15, 2011

We booked nine months ago to avoid problems and after a long flight from Canada, the owner had lost our reservation. He put us up in a non view room on the busy road. The room was basic at least and noisy as [--]. Having no space he recommended we go to a hotel down the street which was an absolute dump. He knocked $10 off the room rate and it cosy us a lot to find a decent place at short notice. A horrible beginning to a great vacation. His response to his error was pitiful and I would NOT recommend staying here as he admitted he had lost reservations in the past.

  • Stayed December 2011
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Helpful?
3 Thank Rob H
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Phoenix, Arizona, United States
1 review
common_n_hotel_reviews_1bd8 2 helpful votes
Reviewed November 26, 2011

Stayed here twice when Witch's Rock was full. Both times I've really enjoyed my stay. Cedric and family really make you feel welcome. It's a great simple hotel that has everything you need, perfect place if you are spending your days surfing in CR. Not a five star hotel, but I've been pleased both times I've stayed there.

  • Stayed November 2011, traveled solo
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Helpful?
2 Thank Robert N
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
Tamarindo, Costa Rica
Level 4 Contributor
22 reviews
11 hotel reviews
common_n_hotel_reviews_1bd8 22 helpful votes
Reviewed October 7, 2011

We stayed here one night when the electricity in our rental house went out. It was the only vacancy we could find at 9:00 at night. If you stay here for the location and don't really care about a decent room, you'll probably be alright, but this was by far the worst hotel we stayed in during our 2 months in Costa Rica. Horrible, horrible, horrible mattresses on the double and twin beds in our room, moldy smelling and looking AC, moldy ceiling in the bathroom that was starting to fall down. No coffee in the morning at all ! When I went to ask at the desk for coffee, ( because there is a restaurant in the middle of the hotel ) I was told I would have to buy my coffee from the french bakery next door. Well ,we got tiny styrofoam cups of coffee for $2 each, and that didn't begin to wake me up, but I wasn't going to pay that much for another one. My husband got up early and went surfing, and got his flip flops stolen. This is set back a good bit from the beach, with a lagoon and a good bit of sand in between, but it is much more isolated than the other hotels along the beach, so watch your things.

  • Stayed July 2011, traveled with family
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Helpful?
5 Thank surfsolarcr
This review is the subjective opinion of a TripAdvisor member and not of TripAdvisor LLC.
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Additional Information about Hotel La Laguna del cocodrilo

Property: Hotel La Laguna del cocodrilo
Address: Calle Central 275, Tamarindo, Costa Rica
Location: Costa Rica > Province of Guanacaste > Tamarindo
Amenities:
Beach Free High Speed Internet ( WiFi ) Free Parking Pets Allowed ( Dog / Pet Friendly ) Restaurant Suites Wheelchair access
Hotel Style:
Ranked #18 of 23 Hotels in Tamarindo
Price Range (Based on Average Rates): $
Hotel Class:3 star — Hotel La Laguna del cocodrilo 3*
Number of rooms: 10
Official Description (provided by the hotel):
Family and friendly hotel located on the beach. Tropical garden, with faun and flora. ... more   less 
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