We booked this as it was a good deal on Itravel2000 and we had been anxious to visit CR. We should have done some research prior to booking with this hotel. This was booked all inclusive.
On arrival we thought we were at the town dump, right smack dab in the middle of a messy, smelly construction zone, hard to believe. When I mentioned the stench to the manager at the reception desk he nodded and said “unfortunately, they broke a pipe..” Yeah, a sewage pipe, nasty....
The hotel is very small so the noise of jackhammers could be heard from most anywhere on the grounds, even the beach.
Now, being off season I do expect some cons, such as short staffed, however I did not expect there would be one bartender working between the lobby bar and pool bar. I did not expect to have to whistle and wave from the pool every time we wanted a refreshment. Tipping did help here.
W aren’t typically pool people, but the beach turned us off. The water was so murky my husband was stung by something but couldn’t see what, it was that murky. We swam past a maxi pad and that was enough for us. We did do the kyack to the small island and did really enjoy that, our guide, Raffi? Or Ralphie? Was awesome, a lot of current there but we did see a sea turtle and a sea snake, another couple saw a small hammerhead. The island is full of hermit crabs and iguanas.
Food, there was no buffet as it was down season, the menu food was good, but small selection every day. Fruit was fresh, ripe and delicious but only available at breakfast. It got repetitive quickly
Entertainment was extinct here, no activities staff. There was a couple nites they had musician during dinner meal, that’s it. Zip. The activities room was closed off our entire week, said for renos, but looked okay and never anyone working in there, so that was a bust.
We had the villa, nice and large but only AC in bedroom so we keep the bedroom door closed and did not use the other half of the villa. There were ALOT of bugs, and we took tons of repellent but it didn’t have much effect, I was chewed alive. We had no issues with the maid, towels or cleanliness.
We did walk the beach into town, had snacks and drinks at franks, took the taxi back for $6, that was fun. We did the atv and liked that as well, pricey though. We also did the excursion to the river, bah, hardly saw any wildlife, long and boring excursion, don’t recommend, all excursions are expensive as they are all hours away from Sámara, if we had known this we would have booked elsewhere in CR, nearer the rain and cloud forests. We did see howler monkeys near our hotel. We booked though chepe at the lobby rather than with our trip rep, as it was same excursions but cheaper through him, nice guy.
The worst was the state of the hotel at the entrance, terrible scene, the hotel would be better off to close until renos are finished than to have guests experiencing this, we will not return here. We may have had a different opinion otherwise, not sure. For a lot, not having the food selection or entertainment staff was a turn off during our stay, and the one bartender thing was very annoying to all. My guess is that this hotel just recently started all inclusive service and needs to get up to par. It probably is a decent B&B hotel for a night or two, but not a week. The airport is crazy expensive and we spent $53 US on two burgers and fries....wow. Live and learn