Stayed @ Hotel Villas Playa Samara for 4 nights as part of Groupon deal with Monkey Tours.
Villa: The first villa my friends and I got looked decent as it appeared to be one of the renovated villas (Rm 32B) but that quickly changed. There was a sea of ants crawling in the bathroom to and from the window. We went to the front test and security/maintenance helped to clean the ants. Later on the bathroom had a weird smell that we thought might have come from cleaning the ants. After trying to Febreeze and air out the room, the smell was getting worse…it smelled like raw sewage. At 12AM, we went to the front desk where all the staff already left for the evening. Luckily we ran into the security/maintenance guy who helped us get a new room and helped move our luggage. Our new room looked like it was still under maintenance but at least it didn’t smell. The next day we passed by Rm 32B, the door was wide open and you need not even get close to the door to smell the sewage. Don’t get Rm 32B. The new room had its share of ant issues. Don’t not bring any food back to the room, the ants will come, seriously! The other issue was lack of towels - there were no wash cloths, we had to practically beg for towels which we were only able to get once. One morning at 6AM, the power and water went out in the entire hotel. No one could tell us what happened unless we went to the front desk who said the entire town went out. We went to town to get water in case the water power and water didn’t return. Many people in our tour group had issues with their rooms too – ants, mold, bats, no A/C, lack of towels, etc. Luckily we didn’t have issues with the hot water. But the shower doesn’t even had a curtain or anything to stop the water from splashing out everywhere. Open shower area. There are no tvs or phones in the villa, so if you need anything, you need to go to the front desk.
Beds: There was a queen, single and a tiny cot…yes a cot! No one was going to sleep on a cot for 4 nites. So we were going to share the queen and single and rotate. The beds were ok – I had no problem sleeping since we had many long days on our entire trip.
Dinner: We had dinner the first night at the hotel @ El Arrecife. The food took quite awhile but the Chef Special Paella was very good. The rest of the food was ok. Of course, we had our share of ants and other bugs joining us for dinner. There are plenty of other places in town if you wish to explore – Casa Esmerelda was really good. El Lagarto was pricier and just ok – too many ants crawling around to enjoy the meal. We heard the Hideaway Hotel next door was really good. We also ate at El Ancla (which has several different names) – the mixed seafood platter and cerviche were good. If you plan to eat dinner on the beach, make sure you bring your bug spray.
Breakfast: Breakfast was included in our package. The first 2 days of breakfast was not good. Pancakes and plantains were dry, eggs a big soggy, pork hash was eh, rice and beans. The last 2 days we got to order from the menu – thank god! That was much better since the food was freshly cooked.
Pool/Pool bar: Martin the bartender was really nice and made our drinks. Everyone had a great time with Martin. We had dinner one night at the pool bar. Heard the burgers were really good but they ran out. We had chicken tenders and fries our last night…should have went next door to Hideaway Hotel.
Beach: Very, very rustic beach, looked like there was no beach maintenance. No white sand, lots of sand mites to bite you, ocean water was not blue. There is no shuttle into town - you have to pay for a taxi, which costs $6 (no need to include tip). Have the front desk call for you. You can you walk via the beach (takes about 20-30 mins), in which case you have to time it with the tides. There is a section which you have to walk across the water…at low tide, the water rises around your ankles. At high tide, the water rises to your knees. Be prepare to be wet! Don’t forget a lot of bug spray and sunblock!
Staff: Sometimes helpful, sometimes not. We tried to view a dvd we bought from the tours and one guys at the front desk was very helpful. At checkout, we wanted to make sure the dvds we bought had no issues. The woman at the front desk could not get the computer working and refused to try to play it at the front desk which could read dvds. Needless to say, she was really rude to us, and one of the dvds was BLANK! UGH!
Overall hotel management needs work, hospitality and all. Unfortunately would not recommend this hotel due to all the issue we had.
- Official Description (provided by the hotel):
- We are a hotel with fully equipped villas and deluxe rooms. We are located in front of the beach very close yo downtown Samara. ... more less
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