We stayed at the Bosque del Mar Hotel for 3 days in June - the last part of my Costa Rica vacation and I have to say my boyfriend and I were extremely disappointed. First of all know going in that Playa Hermosa is not near anything so if you do not have a car - rent one! Even if only for this area. There is nothing close by!
Secondly this hotel is NOT a resort nor does it feel like one. My boyfriend said it best - it was like renting a condo on a pretty, yet remote beach. The rooms were well equiped and clearly recently renovated however we had a serious bug problem in our room. Yes we were in Costa Rica and saw plently of bugs etc but there were many more in this room and even 3 crabs crawling around!! And most disappointing was the outdoor hot tub that was crawling with ants! That was a major selling point for this hotel and we did not end up using it!
In terms of the hotel facilities the grounds were fine but the pool was small and again crawling with ants and flies - not relaxing at all! The restaurant at the hotel was nice and very reasonably priced. Although the breakfast was anemic at best - poor selection and quality of food.
In terms of the service - the staff was nice however incredibly unhelpful! It almost felt like teen-agers were in charger for the summer - they were nice but did nothing at all! We asked to move rooms several times and were told we couldn't but did not get an actual reason why. We asked about taking cabs since we didn't have a car and they would only provide us with the offensively expensive hotel shuttle! That made us angry and we tried to negotiate but again, the staff did nothing! And they said they could arrange a trip for us - like boating, etc so we went to talk to their person on site and he was never there. The one time we found him he had no real information to give us. He basically said he didn't know much about trips! Then clearly he realized he wasn't doing a good job so he tried to track us down with a brochure. NOT impressive at all!!
I will say Playa Hermosa is a lovely beach. If only the hotel provided nice comfortable chairs!!
Bottom line I can't recommend this hotel - although the price is decent it is sorely lacking in so many areas. My boyfriend and I thought about leaving the hotel but were too tired and didn't want to pay the large shuttle fee to leave! However on the last day we got a guest pass to the Four Seasons on the Papagayo Penninsula - now that was relaxing!!
- Official Description (provided by the hotel):
- A unique beachfront property in Playa Hermosa, Guanacaste with a high-end boutique eco concept comes alive with Hotel Playa Hermosa Bosque del Mar. ... more less
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- Also Known As:
- Hotel Bosque Del Mar Playa Hermosa Costa Rica - Guanacaste