Let me say that we are not too particular. My wife and I are nurses and deal with the public regularly.We stayed here the first week in October for 4 nights. We had arrived with 3 little ones and my mother. The front desk receptionist William was quite rude and not at all friendly. I asked for a cart for luggage and he looked up and said "no cart". They should find him a job in the back somewhere else, because he never got any friendlier the whole time we were there. The room was nice but my mother's room had no air working and she ended up moving 3 times. The beach ws beautiful and private. The chairs were very uncomfortable and dirty. We had to wipe them down every day. Not many vendors on the beach and the sunsets were great. There were howler monkeys one day in the trees on the beach.
We wanted to see the sea turtles but it was $100 for each person at Playa Grande. We instead booke a taxi shuttle with the hotel for $180 and said we would pay our entry for the turtles. We were ready to go and the morining of I mentioned our trip to Warren the manager. Later the day the front desk called and said our trip was cancelled because the parks were closed. Then Warren approached us and said he was sorry but there was a problem with transportation. The whole thing was shady. Nedeless to say we did not see turtles. We did however book a trip to Palo Verde Park for the river tour which was fabulous and included lunch.
Marcello the hotel regular driver was excellent and friendly. Carlos the waiter and all the kitchen satff were very nice.
The room hot tub took an hour to fill and was not at all private as people on the beach could see you in your tub. The AC in the room was many times not working. Above our room they were stripping the door and railings and staining the deck above us. There was noise all the time and trash from the work many times in front of our door.
I would most likely go somewhere else.in the future and was a little disappointed with Bosque del Mar.
- Official Description (provided by the hotel):
- A unique beachfront property in Playa Hermosa, Guanacaste with a high-end boutique eco concept comes alive with Hotel Playa Hermosa Bosque del Mar. ... more less
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- Also Known As:
- Hotel Bosque Del Mar Playa Hermosa Costa Rica - Guanacaste