We were on our honeymoon. Our friends gave us a week here as it was supposedly an RCI Gold Crown property - far from it. This place is a GIANT SCAM. So basically, our week was free to us, but we left after two miserable nights. The service was horrible, the beach was filthy and full of people hustling you to sell tours, the pool was LOUD with a DJ yelling and directing pool volleyball to little or no participants. The place is run down and in poor condition and the service is terrible. The food is even worse, and buffet style. It's very difficult to get around as the resort is built into a steep hillside - we are a very active couple, we don't mind walking, but everything is very spread out and reception is at the bottom of the hill- and you have to go to reception for anything you need - drink tickets, snack tickets, meal bracelets - and you don't want any of it anyway. The all-inclusive is a rip-off. We cannot say enough bad things about this place - so, suffice it to say we left after 2 days of a free week, to go spend $1000 elsewhere. In other words: YOU COULD NOT PAY US TO STAY HERE! It is a total scam, the service is terrible (you can't even get towels in your room!) and when we left early, no even cared or inquired - other than to collect over $60 dollars for phone charges (we made a couple of 10 minute calls to chase lost luggage). This place is a nightmare. Costa Rica is amazing, I have visited 3 times - so don't ruin your visit by staying here! Also, there is NOTING nearby, and taxis to "nearby" Playa del Coco and Papagayo are over $60. Don't do it!!! There are so many great places in Costa Rica - this place was hell on earth.
Feel free to contact us for more details. And read the other poor reviews - they are all exactly the same as our experience and completely true.
We will be following up with RCI to be sure they are aware of the poor condition and service on this property.
- Official Description (provided by the hotel):
- Villas Sol Hotel & Beach Resort is a development of 100% Costa Rican capital located on Playa Hermosa, Guanacaste on the northern Pacific Coast and managed by Promotora La Costa, a pioneer company in tourism development in Guanacaste. We are a 4-star resort, and have a Tourism Sustainability Certification (CST) of the Costa Rican Tourism Institute (ICT) and we are affiliated with Resort Condominium International RCI, being the only resort in Central America included in the Gold Crown category granted by this company. We work under an all-inclusive service in 54 deluxe hotel rooms and 109 fully equipped villas of 1, 2 and 3 bedrooms. With unbeatable view of Papagayo Gulf. Among many alternatives for entertainment and sports offered by Villas Sol Hotel & Beach Resort, you’ll find a wide variety of activities for all ages - water sports (motorized & non motorized), sport fishing, diving, kayak & jet ski as well as many one day tours that will take you to the many national parks and hide-away beaches in the area surrounding our resort. Our great location makes not only our resort a great destination but also offers a convenient closeness to all major tours and activities taking place in the Guanacaste area and surroundings. Villas Sol Hotel & Beach Resort is a place for all ages and types of vacationer. A great choice for families traveling with children, single travelers, honeymooners, people looking for a relaxing vacation or those looking for fun and excitement. Our friendly, helpful staff welcome all guests with a “PURA VIDA” and a smile & the best service. ... more less
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- Also Known As:
- Villas Sol Hotel And Beach Resort
- Villas Sol Hotel & Beach Playa Hermosa
- Hotel Sol Beach
- Sol Hotel Playa Hermosa
- Playa Hermosa Sol Hotel
- Villas Sol Hotel & Beach Resort Costa Rica/Playa Hermosa, Guanacaste