Had to take a minute and let you know about our experience at the Villa Del Sueno. We were in Playa Hermosa to scuba dive and we had the dive company set up our hotel arrangements (Diving Safari's). I had looked it up online and of course read numerous reviews. I think I had a preconceived idea of what to expect however I was completely wrong. The company reserved the Standard Rooms and a lot of reviews we looked at were pretty harsh as far as those rooms go. I have to say I have a very high standard when it comes to hotels and I was disappointed when I saw the reviews however I have to say I was very pleasantly surprised when I got to the hotel.
The standard room is very small. There is no doubt about that however I stayed at two other hotels in the area before coming to this one and I have to say at least everything worked! The AC worked excellent and kept us comfortable! Now understand that it was 90 degrees and about 80 - 90 percent humidity while we were there. When we opened the door we were met by a cool room. Every other hotel up to that point that definitely was not the case. Most hotels you had to put your room card into a device near the door so the AC would work. When you left the room the AC was off. Talk about returning to a hot uncomfortable room! This place was different and it was very refreshing.
The beds are not the best hotel beds that I have ever slept on but they were comfortable, CLEAN, and the room was made up every morning. We spent substantially more at our previous place and we would return to the room at 5 pm and the room still hadn't been taken care of. The bathroom was small but the shower was very nice and the water pressure was excellent! It had a granite counter top and again was CLEAN! If you have been in Costa Rica before that is a hard thing to say since its always dusty and dirty. Now at the end of the day if you walked around barefooted at times there was a little dust in the room on the floor but again thats more common in Costa Rica then most expect I guess. NO TV! yes no tv in the standard room and I am the guy that has to have the tv on to fall asleep (typically). Wasn't an issue here. The hotel at night time is beautifully lit and even though it was the dry season the landscaping and outdoor space at the hotel is awesome. The pool isn't the biggest one in the area but it was CLEAN and well maintained. The have a live band there a couple days a week and people from all over travel to the hotel and it was fun.
The staff. Cant say enough about the staff. We arrived at 8 am since we had to check out of our other hotel and was going to move here since we were diving. The other big named hotel's check in was at 3 pm. We arrived at 2:35 and they would not allow us to check in until after 3. I figured we would have to leave our baggage and computers and other stuff in our rental car in the parking lot since it was so early. Without prompting and without hesitation they gave us our room key and allowed us to put our stuff in the room even though it wasn't even close to check in time. Didn't charge a dime more and just wanted to make sure we were taken care of. Again, very rare for Costa Rica since very few of the other hotels will do that. The breakfast is not included in the price of the room but it wasn't at any of the other hotels we stayed at. The American breakfast however was about $6 (about what we pay at home) but it was excellent. The home made marmalade was incredible. The waiter learned my name the first day and he greeted me and my wife every morning and at night (yes they work all day) with a big smile and of course a hug. Cant say enough about them. Made us feel like we were the most important customers that they had even though hotel was nearly full and made us feel like family. To me that was worth the smaller room with no TV.
I would highly recommend this place if you want a quiet, quaint, romantic place to stay. The amenities are not the same as the bigger hotels but I would pay twice the money to be treated they way they treated me and my wife and stay in an even smaller room if I had to. They EARNED my business, my respect, and my loyalty. Thats hard to say these days. They do have other rooms by the way that have all of the other things amenities as well.
Loved the place and will stay there from now on. Thanks for treating us like family and please let all the wait staff know how thankful we are!! Pura Vida!!
Gary and Staci Powell
- Official Description (provided by the hotel):
- Location: 4 Hours north of San Jose. Playa Hermosa, northwest province of Guanacaste. A 25 minutes drive from Liberia International Airport. Playa Hermosa: A 1.2 km. sandy bay protected by volcanic rock formations on either end. Ideal for swimming, kayaking, snorkelling and diving enthusiasts. Hotel Description: 43 rooms set amidst tropical gardens, nestled in the heart of Playa Hermosa. 150 meters from beach. Mediterranean style buildings surround freshwater pools (2), thatched bar, open-air gourmet restaurant . Restaurant Villa del Sueno: Romantic open-air setting, restaurant or garden seating available. Features Mediterranean inspired gourmet cuisine. Noted for excellent service and live dinner music presentations. Serving breakfast and dinner. ... more less
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- Also Known As:
- Hotel Del Sueno
- Del Sueno Hotel
- Villa Del Sueno Costa Rica/Playa Hermosa, Guanacaste